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Kevin Donovan Inline hook ntoskrnl.exe
This afternoon my AVG AntiVirus Free on Windows 10 performed an update and ran its normal schedule scan afterwards. It picked a threat called Inline hook ntoskrnl.exe which it was unable to resolve. I ran several subsequent scans and the virus was not found despite AVG saying that the original issue was not resolved. It only ever appeared in that one scan immediately after the update.
Now I'm not sure what to do and whether this is a major concern or not.
Here is an attached image of the threat details.
Now I'm not sure what to do and whether this is a major concern or not.
Here is an attached image of the threat details.
Unfortunately, we couldn't open the screenshot you have attached on the post. Please provide us with the screenshot of the detected threat so that we could analyze the issue and assist you better in resolving it. Thank you for your understanding.
Thank you.
Thank you for providing the screenshot.
Did you connect any external devices like USB drive and then scanned using AVG?
Please check for the email on spam or junk folders if it is not present in the inbox.
If customers get 0xC0070643 Description: event exec finished error message for AVG installation the first thing we request is to run AVG remover tool and install the program again and if the issue persists we send the email instructions to get our additional support. Our additional support will try to fix this and if they couldn't they will escalate this to our level two technical team.
Paul, Balasubramanian (AVG Technologies) was replying to a general comment made by user James B. What install error code & message are you actually seeing?.
AVG Guru
Inline hook ntoskrnl.exe HvilslommuInUse+
Thanks, by the way.
Paul, So you're referring to the Inline hook ntoskrnl.exe issue & not an 0xC0070643 Description: event exec finished install problem?.
AVG Guru
So you mean that you don't have option to remove this Inline hook threat?
Paul, For your info, just in case that you are unaware, you can post the screenshot here in the topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Thanks again.
Thanks again for all the attention.
We are always there 24/7 for our customers.
Have a great day!!!
AVG Guru
We are sorry to know that you are facing the same issue.
We request you to update your AVG Free antivirus program once and then check whether you are getting this threat detected. Please do let us know the status of this.
Thank you.
We apologize for the inconvenience.
If the update didn't resolve the issue, in this case we suggest you to run the repair of AVG and see if that fix this issue. Please click on this link for the steps to run AVG repair avgclick.me/RepairAVG
Thank you.
We are happy to know that the issue is resolved. We appreciate your patience and co-operation is fixing this issue. If you still have any query regarding AVG, you can always contact us back.
Thank you.