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Cynthia BayCynthia Bay 

cannot access chrome settings

I have tried everything, including going to the Google chrome community.  Nobody seems to know how I can get the Chrome Settings Page to allow access to "settings" on that page.  Everything else works normally, but I can't access "settings".  Why am I locked out?  I have thoroughly removed Chrome from my PC and reinstalled it after rebooting.  I know I removed everything except my stored bookmarks before reinstall.  Nothing changed.  So I assume it's AVG blocking my settings.  So I turn off the browsing protecting from AVG to prevent this.  Still, I can't access settings in Chrome.


Please can someone find an answer for me.
AvinashAvinash (Avast) 
Hello Cynthia,
Sorry to hear about the inconvenience caused. We believe it is not AVG that is blocking you from accessing Chrome settings as it does not work even after disabling AVG. So, we request you to check and update your chrome to latest version or try uninstalling and re installing it. Thank you.
Cynthia BayCynthia Bay
I have already done this.  A complete uninstall using tools to remove traces.  Then a re boot and reinstall.  Still can't access settings.

I asked Google about this and they say to see if it's my security system.... AVG.  ZEN
 
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Hello Cynthia,
We understand how something like this can really try your patience.
Please be informed that after uninstalling AVG if you are unable to access your google chrome settings then the issue is not with AVG. We request you to contact Google Chrome support for help. Since we are not trained in this we are unaware if it. Thank you for understanding.
Feel free to contact us back for any further assistance with AVG. Thank you.
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