Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Auridelia ArrudaAuridelia Arruda 

AVG Cleaner for MAC

Hello.
I am trying to install the AVG Cleaner for MAC, as my AVG Ultimate PRO account includes it:
  • AVG Internet Security
  • AVG PC TuneUp
  • AVG AntiVirus PRO for Android
  • AVG Cleaner PRO for Android
  • AVG AntiVirus for Mac
  • AVG Cleaner for Mac
But I can not find the free version for it...
Help me, please.
Thank you.
Best Answer chosen by Auridelia Arruda
KishoreKishore (Avast) 
Hello Auridelia,
Please use the link : http://www.avg.com/avg-cleaner-for-mac to download the AVG Cleaner for your Mac device. Please feel free to contact us for further assistance.
Thank you.

All Answers

KishoreKishore (Avast) 
Hello Auridelia,
Please use the link : http://www.avg.com/avg-cleaner-for-mac to download the AVG Cleaner for your Mac device. Please feel free to contact us for further assistance.
Thank you.
This was selected as the best answer
Auridelia ArrudaAuridelia Arruda
Obrigada pela pronta resposta. No entanto, continuam me sendo solicitados os dados bancários ao entrar na MAC App Store... Há na descrição do produto que ele é Free, mas ao clicar em Install App, pede-se o login da Apple e, a seguir, Billing info (Payment information)!
Como proceder?
Obrigada novamente.
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Auridelia,
We apologize for not replying in your language. The support is only in English. If you are comfortable with English, We  are glad to assist you with the same.
Thank you.
Auridelia ArrudaAuridelia Arruda
Ok, feel free to answer me in english. I feel more comfortable writing in portuguese, but I completely understand you. :)
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Auridelia,
We apologize for not replying in your language. The support is only in English. That is the reason why we asked you to please post your queries in English.  If you are comfortable with English, We  are glad to assist you with the same.
Thank you.
Auridelia ArrudaAuridelia Arruda
Re-writing, now in english: :)
Thanks for the immediate response. However, the bank details are still asked me when I enter the MAC App Store ... The product description states that it is free, but when I click on Install App, I am asked to login Apple and, below, it is required the Billing info (Payment information)!
What to do?
Thank you again.
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Auridelia,
We understand your concern. Thank you so much for precising your request in 'English'
Please be informed that AVG Cleaner is free of cost. But if you want to download software's from Mac store it is mandatory to enter the card details. In this case, We kindly request you to please contact Mac support for more details.
Please feel free to get back to us for further assistance.
Thank you.
Auridelia ArrudaAuridelia Arruda
Hehehe thank you again. My english is really not that good, but I think the message was correctly sent.
I will keep trying, maybe from another operational system.
Thanks.
Ask a question
Struggling with non-AVG technology? We can fix that, too!