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karen trueman avg antivirus wont turn on
I have message telling me that my avg internet security 2015 is turned off. I go to message and open action centre, click to turn on avg antivirus but it wont turn it on. I have repurchased avg tune up a couple of days ago. I also have a white screen. This has all happened in last couple of days ?? also tells me my windows desktop is off? windows defender is on.
AVG Guru
We understand how something like this can really try your patience.
Please be informed that AVG doesn't affect your pc, AVG Internet Security just scan your pc for virus and AVG PC TuneUp will optimize your pc. Also, we have launched our latest version of AVG Internet Secuirty. We request you to install our latest version of AVG 2016 version to get your issue fixed. You can download it via www.avg.com/download.
Please feel free to contact us for any further assistance. Thank you.
Thanks
Karen
We apologize for the inconvenience caused.
We request you to restart your pc in safe mode and networking and uninstall AVG from your pc and then restart your pc in normal mode and check whether your issue persist, so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.