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Richard Hart Identity Protection Disabled?
On Windows 10 installed AVG Internet security over AVG business Antivirus which had been working perfectly for months including Identity Protection. Now AVG Internet security Identity protection will not activate says disabled and Fix now will not work.
Steps taken:
-uninsatlled AVG protection
-Ran AVG uninstall
-reinstalled AVG protection same thing Identity Protection DIsabled
-ran fix performance stii no change
-contacted permium support for free consultation and you could tell they had no clue. Sorry I don't want to reinstall windows...
Please help me get Identity protection back on line.
Steps taken:
-uninsatlled AVG protection
-Ran AVG uninstall
-reinstalled AVG protection same thing Identity Protection DIsabled
-ran fix performance stii no change
-contacted permium support for free consultation and you could tell they had no clue. Sorry I don't want to reinstall windows...
Please help me get Identity protection back on line.
Are you facing issue with our Business edition program or with our Multidevice program?
-I have also ran repair several time on the Multidevice AVG programf from Control panel/programs and features/uninstall , but Identity Protection is still diabled.
We request you to contact our Business support via https://support.avg.com/business_contact_form?l=&retUrl=business to get assistance regarding this.
Balasubramanian, User Richard Hart has confirmed problem is with the AVG Multidevice program (windows10). Cannot see a Business edition Multidevice program (http://www.avg.com/ww-en/download-business).
AVG Guru
Both the Protection Plus multidevice and the Antivius Business edition products have this Identity Protection Disabled problem with my Windows 10 (32-bit) installation.
I switched from the Protection Plus Multidevice which had the problem to the Antivius Business edition and it worked for a while and now has also developed the Identity Protection disabled problem as well. I have now switched back to multidevice but it still has the problem so now I am stuck. I used the removal tool after unistalling each product, but it made no difference the, Identity protection service will not start with the FIX NOW or even if I try to start it manually in Windows component services.
Thank you for mentioning that Richard has issue with our Multidevice program.
Sorry, I didn't notice that you have issue with our multidevice program.
Thank you for explaining it to me.
We request you to completely reinstall your AVG protection multidevice program using our AVG remover tool.
1) To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Protection Multidevice program please follow the instructions mentioned in the following article: http://avgread.me/1FKGRZI .
Please feel free to contact us should you need any assistance.
Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.