Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
James HellerJames Heller 

VPN Pro - not working

I just bought it a few days ago. It was working fine. I ran the AVG optimization, restarted the computer, and now the VPN doesn't work. The switch to turn it on is greyed out. I've tried different locations, but it still wont work.
Akash ChandaAkash Chanda (Avast)
Hi James,

We apologize for the inconvenience caused, we suggest you to revert the changes : http://avgread.me/1OePtYK made by AVG PC TuneUp and check the issue once. Also, please try removing : http://avgread.me/1DEtNP0 and reinstalling the AVG Secure VPN once and check if you're able to connect again.

Thank you!
Ask a question
Struggling with non-AVG technology? We can fix that, too!