Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
B. GrimmB. Grimm 

AVG complete suite use

I purchased the entire AVG suite: Anti-virus, Tune-up, VPN and Driver Updater (for 2 PCs). I had no problem loading all 4 apps into my laptop, but how do I load the 4 into my desktop and how do I load the applicable apps into my Android phone?
Thanks
Best Answer chosen by B. Grimm
Alok KumarAlok Kumar (Avast)
Hello Barton,
I understand your concern, I'll certainly help you with this.
-AVG Driver Updater 2 computers (which can be installed on two Windows computer) here is the instruction to download/install/activate it.
-AVG Secure VPN 1 computer, which can be installed in one windows computer. However, here is the instruction to install it.
-AVG TuneUp - Unlimited, can be installed on multiple Windows computers and Android devices, here is the instruction to download/install/activate it on Windows computers.
-AVG Internet Security - Unlimited, can be installed on multiple Windows computers and Android devices, here is the instruction to download/install/activate it on Windows computers.
To install AVG Antivirus Pro and AVG Cleaner Pro on Android phones, please follow the below instruction:
1. Open Google play store app on your device. 
2. Search for AVG antivirus/cleaner. 
3. Locate and install the free version of the app. 
4. Now open the installed app. 
5. Tap on drawer (3 lines) on top-left of the app.
6. Select AVG Account. 
7. Enter your My Account email address and password.
The paid app will be installed automatically. 
Best regards,
Alok.

All Answers

Alok KumarAlok Kumar (Avast)
Hello Barton,
I understand your concern, I'll certainly help you with this.
-AVG Driver Updater 2 computers (which can be installed on two Windows computer) here is the instruction to download/install/activate it.
-AVG Secure VPN 1 computer, which can be installed in one windows computer. However, here is the instruction to install it.
-AVG TuneUp - Unlimited, can be installed on multiple Windows computers and Android devices, here is the instruction to download/install/activate it on Windows computers.
-AVG Internet Security - Unlimited, can be installed on multiple Windows computers and Android devices, here is the instruction to download/install/activate it on Windows computers.
To install AVG Antivirus Pro and AVG Cleaner Pro on Android phones, please follow the below instruction:
1. Open Google play store app on your device. 
2. Search for AVG antivirus/cleaner. 
3. Locate and install the free version of the app. 
4. Now open the installed app. 
5. Tap on drawer (3 lines) on top-left of the app.
6. Select AVG Account. 
7. Enter your My Account email address and password.
The paid app will be installed automatically. 
Best regards,
Alok.
This was selected as the best answer
B. GrimmB. Grimm
I'm not finding any instruction. Also, what about the other 3 app, how do I get thenm onto my desktop and phone?
Alok KumarAlok Kumar (Avast)
Barton, please refresh the page now and check.
Best regards,
Alok.
B. GrimmB. Grimm
OK, thanks.
B. GrimmB. Grimm
Everything worked except the Driver Updater. Keeps saying the address cannot be found. Maybe try again?
Alok KumarAlok Kumar (Avast)
Barton,
Could you share a screenshot of the error message to assist you further? You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
B. GrimmB. Grimm
This site can’t be reached
http’s server IP address could not be found.
DNS_PROBE_FINISHED_NXDOMAIN
Alok KumarAlok Kumar (Avast)
Barton,
Please share a screenshot of the error message so that we can check the situation and provide you a solution.
Best regards,
Alok.
B. GrimmB. Grimm
User-added image
B. GrimmB. Grimm
Here ya go.
Alok KumarAlok Kumar (Avast)
Thank you for providing screenshot Barton,
The issue might be because of missing URL link or getting blocked by internet service provided. Please click here to download AVG Driver Updater.
-Upon completion of installation, activation is required in order to update all device drivers.
-Click Register Now on the bottom right corner and enter your Registration Key and click Activate Now.
Best regards,
Alok.
B. GrimmB. Grimm
Click where? There is no link.
Alok KumarAlok Kumar (Avast)
Barton, please refresh this page and check if you can see the button to download AVG Driver Updater.
Best regards,
Alok.
B. GrimmB. Grimm
No button. 
B. GrimmB. Grimm
OK, refreshed page 3 times, finally got download. Now the problem is that it's asking me to buy it. I already bought it and have the activation code. Now what? I am spending a lot of time trying to make your tech work. Please, let's try and get this done.
B. GrimmB. Grimm
Finally got it done. 
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Great! I really appreciate your efforts in resolving the issue, Grimm. 

Thanks for updating the status.
 
Ask a question
Struggling with non-AVG technology? We can fix that, too!