Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Rene SchergerRene Scherger 

AVG popup re:botnet:blacklist

AVG popup repeatedly pops up with a warning that threat has been secured and connection aborted to a udp url claiming infection with Botnet: User-added imageBlacklist. The process is to Library app (exe). I have had this app for over two months and today was the first time AVG Web Shield considers it a threat.  What can I do to prevent this popup?

 

Rakshith RajkumarRakshith Rajkumar (AVG)
Greetings,

We will help you in this.
Since AVG has detected a threat, I request you to submit the file to our developers for analysis using the below link :  
https://www.avg.com/en-us/false-positive-file-form
They will check and get back to you through email.
Thanks in advance.
Ask a question
Struggling with non-AVG technology? We can fix that, too!