AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
Vic WWT General error (0x0659), Error code: 0xC0070659
Hello AVG team,
I encountered a problem while installing the AVG Free software.
An error message pop up as follows:
Installation Failed
Sorry we've experience a problem during initialization.
Description: General error (0x0659)
Error code: 0xC0070659
Can you kindly advise me on the remedy?
Thank you.
I encountered a problem while installing the AVG Free software.
An error message pop up as follows:
Installation Failed
Sorry we've experience a problem during initialization.
Description: General error (0x0659)
Error code: 0xC0070659
Can you kindly advise me on the remedy?
Thank you.
We regret for the inconvenience you are facing with installing the AVG program. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc.. on your PC, If so please uninstall the conflicting applications.
If not, please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
I have checked and ensure that there was no other antivirus software in my PC. Had also ran the AVG Remover Tool successfully and rebooted the PC. Retry with the installation of AVG Free but still get the same error message.
I attach the screenshot of the error message screen, and also the list of the existing installed programs in my PC:
In that case we will send you an email instructions to analyze the issue so that we could resolve it as soon as possible.
Thank you.
I have followed all your instructions (running the AVG_Remover and providing the AVG SysInfo), but why am I still not getting any followup on this matter after having waited for 3 days? Such a support is definitely not comforting for someone like me who is considering to buy a paid version Anti-virus software.