Hello Alex, We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further? You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Regards, Alok.
Hello Alex, We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further? You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Regards, Alok.
I have received it 31 more times since I alerted you. instead of clicking the screen away I have just placed at the bottom of my screen... and there are now 31 of the same.
I am having the same issues! constant alerts, not carrying out scheduled scans etc. I have reinstalled, pressed repair AVG etc etc. I commented on here and got an email that you cannot answer from AVG! I feel it's deliberate. They want us to buy the paid version, that's the obvious explanation. I have had the paid version once and got a virus soon after installing, never again.
@ sue gordon Sue, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. AVG Guru
Hello Alex, We will help you to resolve this issue. Please disable AVG Antivirus on your mac computer. You will receive all the emails once you disable AVG Antivirus. Please go to your inbox and delete the emails received from the email address locked@access.net or heldes@halifxonline.co.uk. Reboot your computer once and enable your AVG Antivirus. Cheers, Alok.
We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
All Answers
We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Please delete the email sent from the sender "Helpdes@halifaxonline.co.uk".
If you still receive this threat pop-up, please click on "See details" from the pop-up and share us the screenshot of the same to assist further.
Please click on "See details" from the threat detection window and share me the location of the detection.
Name: HTML:Bankfraud-CHC[Trj]
Email subject: Online Banking Verification
From: "Halifax:<heldes@halifxonline.co.uk>
To: -
Process:/Applications/Mail.app/Contents/MacOS/Mail
Detected by:Email Shield
Status: Threat blocked
I will certainly check this for you.
Please share us the screenshot http://avgclick.me/getscreenshot of the threat message you received.
Click on "See details" and send us the screenshot.
Sue, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
AVG Guru
Name: HTML:Bankfraud-CHC[Trj]
Email subject: Lloyds tsb Online Restoration Form.
From: "LLOYDS INTERNET BANKING"<locked@access.net>
To: -
Process:/Applications/Mail.app/Contents/MacOS/Mail
Detected by:Email Shield
Status: Threat blocked
We will help you to resolve this issue.
Please disable AVG Antivirus on your mac computer. You will receive all the emails once you disable AVG Antivirus. Please go to your inbox and delete the emails received from the email address locked@access.net or heldes@halifxonline.co.uk.
Reboot your computer once and enable your AVG Antivirus.
Cheers,
Alok.