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Chris WilsonChris Wilson 

Unspecified Error

Keep getting this message - Hundreds of times a day for the last 3 days.
- Unspecified Error Occurred in the following AVG Component(s)
- avgidsagent.exe
How do I fix this problem? Thanks
Chris WilsonChris Wilson
Also, I am getting:
You are not fully protected!
Identity: Identity component is not active
Everytime I hit (fix now) it gives me the above unspecified error message. And changes back to not protected.
-980156917-980156917 (Avast)
Hello Chris, I apologize for the inconvenience caused. Could you please let us know the name of the AVG Product which you have installed in your Computer so that we could assist you better? Thank you.
Chris WilsonChris Wilson
AVG AntiVirus 2015
Alan BinchAlan Binch
Chris, Have a look @ this article (http://avgclick.me/1ABza35).
AVG Guru
KishoreKishore (Avast) 
Hello Chris. I kindly request you to repair the AVG Antivirus program by following the instructions on this article http://avgread.me/1BVxDSY . Please feel free to contact us back for further assistance. Thank you.
Chris WilsonChris Wilson
Tried the fixes suggested. Did not work.
AvinashAvinash (Avast) 
Hello Chris. Thank you for trying out the suggestions. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218

To download the remover tool, please click on this link: http://www.avg.com/utilities . Thank you.
Chris WilsonChris Wilson
That fixed it. THANKS!
Balasubramanian SBalasubramanian S (Avast) 
Hello Chris. You are most welcome. Glad to hear that your issue got fixed. Please feel free to contact us again should you need any further assistance. Thank you.
Marina AklirouMarina Aklirou
Dear Sirs,

I am an existing customer and I am running in my computer AVG Internet Security. But the last 2 dayes I am getting many times a day this message:

Unspecified Error Occurred in the following AVG Component(s): - avgidsagent.exe. Would you like to send an error report to AVG?

I also repaired the program, following these instructions: http://avgread.me/1BVxDSY, but didn't work.

How can I fix the problem?

Thanks in advance.
AvinashAvinash (Avast) 
Hello Marina. Thank you for trying out the suggestions. I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities . Thank you.
Marina AklirouMarina Aklirou
I did it and untill now it looks like it is fixed. Thank you!
Balasubramanian SBalasubramanian S (Avast) 
Hello Marina. You are most welcome. Glad to hear that your issue got resolved. Please feel free to contact us should you need any further assistance.
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