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  • (AB) Alan Binch
  • (BA) Borislav Angelov
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Beverly MartinBeverly Martin 

I want to cancel-how?

I want to cancel my subscription completely-this program is far from user friendly my order number 38-3530583  should be cancelled and my credit card refunded if this renewal has already happened. I can't find a clear path or phone number to  do this simple proceedure-SAD 
Best Answer chosen by Petr Jezek (Avast)
Alan BinchAlan Binch
Beverly, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-cancel-automatic-license-renewal). Also have a look @ this new form link (https://support.avg.com/support_contact_form) to get email/chat/phone support. There's a Sales Support section. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep.. will respond to your posting @ their earliest convenience.
AVG Guru

All Answers

Alan BinchAlan Binch
Beverly, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-cancel-automatic-license-renewal). Also have a look @ this new form link (https://support.avg.com/support_contact_form) to get email/chat/phone support. There's a Sales Support section. Otherwise, When available (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) an AVG Community Support expert in Brno, Czech Rep.. will respond to your posting @ their earliest convenience.
AVG Guru
This was selected as the best answer
mario erhardtmario erhardt
I want to cancel the contract to order number 38-3791047
noreen motznoreen motz
I want eo cancel my AVG and get my money back from the Product AVG Security license no. imi4m-QGZG7-6jQQP-AHFD7-W42HA-2MN9C  and tuneup license no. TMOTA-3jPO2-WW6ZZ-Q9BWL-DM7S3
Alan BinchAlan Binch
Noreen, Have a look @ this article (http://avgclick.me/AVGRefundPolicy).
AVG Guru
Deborah SheppardDeborah Sheppard
I just now  canceled by clicking support and then accessing chat. They took care of my cancelation AND are arranging for renewal refund with PayPal. The first time I did this they sent me to a bunch of forms. Tonight they just looked at my account and took care of business! Believe me, this has not been easy- has taken 3 evenings!! Best wishes, ds
HJ WEIHJ WEI
either the on line chat or the comtact phone seems pretty zombie or DEAD to me.
unavaliable to reach.
I want to cancel my subscription. but the system only send me the same useless info....
even worst--->I CANT find "cancel" related button via my AVG account.
 the online chat is always loading; the call number is not avaliavle ; the cancel related button does not exist....thats more serious than just "unfriendly" 
I WANT TO CANCEL MY SUBSCRIPTION RIGHT NOW
HJ WEIHJ WEI
I want to cancel my subscription. but the system only send me the same useless info....
even worst--->I CANT find "cancel" related button via my AVG account.
 the online chat is always loading; the call number is not avaliavle ; the cancel related button does not exist....thats more serious than just "unfriendly" 
I WANT TO CANCEL MY SUBSCRIPTION RIGHT NOW
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