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Alan Binch
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Borislav Angelov
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Miloslav Serba
We would like to inform you that, AVG Zen has been discontinued and it is not possible to add and manage devices from it.
To use unlimited devices product, it is necessary to install and log in using AVG my account credentials.
It looks like you are still have old version that has Zen. Hence, we request you to completely remove it and install the latest version.
To uninstall AVG Internet Security and PC TuneUp from control panel, follow the steps as mentioned in this http://avgread.me/1DEtNP0 article.
NOTE: If there are no AVG program found, click on "Run Anyway" to proceed with the removal.
Once the removal process is completed, install AVG Ultimate as mentioned in this https://goo.gl/PJt6En article.
To install it on Android devices, download and install AVG Antivirus & Cleaner free apps from Google PlayStore.
Open the apps and tap on menu (3 small horizontal lines). Select account and enter AVG my account credentials to get PRO activated.
Feel free to contact us if you need further help.
We are really sorry to know this.
We will check and help you with this issue.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
From your message, we are uncertain about your exact query. Would you be so kind to elaborate it for us? We look forward for your response.
We appreciate your information. We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you in advance!
Thank you for contacting AVG Community Support.
We understand your concern.
We organize many discount campaigns throughout the year, so I would recommend keeping an eye out for them. These offers are announced via email or appear as pop-up offers within your AVG program.
If a subscription you are interested in is too expensive for you, I encourage you to contact us directly. We will be happy to find the best possible deal for you.
We appreciate your information. We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly. Thank you in advance!