TuneUp 2019 lots of functionality removed !

Hi everyone,

this is Sandro from the TuneUp product team here! 

First of all: We hear you. Loud and clear. You're loyal users and we don't want to lose you - it's users like yourself that made the software as popular as it is today.

Let me tell you what's going on and what we're working on: Our engineers are currently porting features of the "old" AVG PC TuneUp platform to the new AVG TuneUp product. The new one is based on a more modern codebase and it's what we're using across the company (Avast + AVG) now. Why are we doing this? To be honest: It's a lot of work keeping multiple product codebases around - and it's expensive. We'd rather like to put this engineering work and budget towards developing a better product!

However, we don't want to simply copy & paste old features but redesign and improve upon them. With a list of 35+ features from the old product, this of course isn't happening over night! :) I wish, believe me. 

That's why we're going through the list of features bit by bit and make a careful decision for every single one of them and answer a few questions:

1. Which one do we develop next? (for example, in a few weeks we'll get Drive Defrag over to you - later this year Disk Space Explorer and Duplicate Finder).
In order to figure out what's coming soon we are actively running surveys across thousands of users to find out which features are the most important to you.

2. Which feature we might not need anymore! This is quite critical, as some functionality might've been useful 10+ years but is no longer beneficial, either due to hardware improvements or enhancements in Windows 7/10. Looking at Themis Zisis list, we do have some thoughts on every item:

AVG Turbo Mode: Turned off Windows services temporarily. Now, I am running intense benchmarks at Avast using multiple synthetic and real-world tools to figure out the "Before" and "After" effect of our products. I look at areas like boot time, RAM usage, FPS in games, application launch times etc.
The result: turning off these services stopped having an effect 10+ years ago, even on 6-8 year old hardware. On the other hand, it introduced more issues with users complaining about some of their applications not working! If we do a "Turbo Mode" in the new product, we want to do something that's actually having a benefit. We do have some ideas in mind, but we don't want to mindlessly copy & paste here! I hate snake oil and I'd rather have nothing at the moment than something that's useless.

AVG Disk Space Explorer: Coming very soon.

AVG Registry Defrag: The registry on Windows 7 and especially 10 does not need to be defragmented anymore. This used to be an issue in the Windows 2000/XP-era, and even then only in rare scenarios. I used to work at Microsoft and we discovered only a handful of cases where a "fragmented" registry had some effect on *server hardware* with thousands of applications running. If any competing product claims that a registry helps you on todays machines, you know it's snake oil ;) 

AVG Duplicate Finder: Coming very soon.

AVG Performance Profiles/AVG Improve Performance: This, too, detected and disabled some services and had a few suggestions to improve performance. It's another case where the impact was literally zero across all our test results. 
However, the parts that were useful were the SW/HW recommendations. I will talk to the product teams and see what we can do here :) 

AVG Drive Defrag: Coming very soon.

AVG Undelete: On our list. 

AVG "Fix Problems"/AVG Repair Wizard: DEFINITELY on our list. We are planning to expand this and make it better than it was before! You'll love it.

AVG Startup Optimizer: This is part of Sleep Mode. 

AVG System Control: We might look at this in the future. Which settings were most important to you?

AVG Styler: On our list, but relatively low at the moment. Our surveys have shown that users rarely "style" their Windows anymore and communities that offer visual styles for Windows 7 and 10 have shown quite a steep decline compared to 10 years ago. Is this something you guys do often? Let me know, please. 

AVG Process Manager: The process manager in Windows 7 and especially 10 does a very good job and we don't like to replicate what's built-in. What did you like about the old one? What would be on your wishlist for the perfect process/task manager?


The list above makes it clear: There's a mix of features we're working on and other features that are simply no longer needed in 2019! Not even if you own an older machine. This is the reality and I don't want to sugarcoat things: We are definitely not where we want to be but this is the current status - A constant evolution! That being said, we have focused our attention on where a software like TuneUp makes the biggest impact: Sleep Mode, Software Cleanup, Software Updater, Disk Cleaner, Browser Cleaner etc. - those are the ones that will give you the biggest boost in speed and disk space. 

I hope this all makes sense. But I'd like to make it clear that we are listening, so my questions to you are:
1. Do you disagree with my evaluations above and if so, why? Is there a feature I downplayed that was super valuable to you. If so, please tell me why!
2. Which features would YOU like to see next in order of priority!
3. More importantly: We are actively working on future features so I'd like to know - aside from the old features, which features would you like to see going forward? 

I hope this messages makes it clear that we CARE. We really do. Please bear with us as we're going through this migration! In the not so distant future you'll end up with a product that has new/improved features and got rid of bloat that's not helpful today. 

Best wishes,
Sandro (Team TuneUp)

P.S. As Milan mentioned: The old TuneUp is still available and will continue to work for some time to come. Please feel free to use it if you really miss a feature - and come back to the brand-new one when we've ported the feature(s) you love!