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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
Please be informed that Digital River is the trusted payment gateway for AVG.
Your purchase of AVG Internet Security - Unlimited (1 year subscription) was processed successfully.
You can proceed to install the program as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection .
Feel free to contact us if you need further assistance.
I see a message saying PC Tune-up expires today?????
Please advise.
From your account, I see that you have purchased AVG TuneUp - unlimited, expires on 9/11/2018. I have sent you an email, please follow the email instruction to activate your AVG PC TuneUp.
Best regards,
Alok.
I just purchased AVG internet security from Digital RIver. I received an invoice but it doesn't look like my license has been updated.
What do I need to do to ensure the AVG internet security is installed?
I understand the inconvenience.
I see that you have active AVG Internet Security - Unlimited (1 year subscription) purchased and it expires on 10th December 2018.
It seems that you have AVG Antivirus free installed and hence activation steps has to be followed to get paid AVG Internet Security subscription.
Click on Menu option on AVG Antivirus free dashboard and select "About-->Subscriptions".
If you have your email address displayed in it, click on "Log out".
If you get option as "Log into account", click on it and enter your AVG my account credentials.
Wait for 2-3 minutes to check whether it activates to AVG Internet Security and correct expiry date should be appearing.
Keep us informed about the status.
I am glad to know that your issue is now sorted.
Have a nice day!!!
and it doesn't work what can i do
AVG Guru
Sue Watson
I'd like to confirm that Digital River is the trusted payment gateway for AVG. Should you need any clarification about your subscriptions or billing issues, please get in touch with our sales support team ( https://support.avg.com/support_sales?l=en ).
Please correct this, if you are charged by any tax, you should know before you complete the order, not to discover that you have been charged more that is specify in the order.
Tax depends & vary based on country you live and regulation of government. that's why it doesn't show when the order is processing.
For issues related to sales & billing, please contact our sales support http://avgclick.me/AVGsales via online chat to assist you further.
Irwin Cusac
We're glad to look into this & clarify the charges.
As it isn't recommended to share the account/order details over this public post, would you be so kind to write back to us in your own/individual post?
This reveals your email address to us & we'll be able to check the product details in your account. Thank you for your understanding in advance!
This company continuously takes money from customers without giving any heads up that their payment is going to be taken, making it extremely difficult to cancel beforehand. Stay away if you don't want to be ripped off.
This isn't the experience we want you to have. We'd like to look into this & help you.
Please write back to us in your own post, which will reveal the account affiliated with us.
Note : It isn't recommended to share the account info over this public post.
Thank you for your understanding in advance!