My Mac crashes and restarts when I attempt to run deep or Mac scan. Have tried uninstalling and reinstalling AVG. When Mac restarts it resets the clock to 2001 and changes desktop photo (I can change the clock back but not the photo). I have a MacBook Pro 15 inch mid 2010 running OS X Yosemite (version 10.10.5).
Hello Rachel, My apologies for delay in handing your case. AVG should be supported as the oldest supported OS is 10.9. In this case, please help us with the below log files. This information will help us to analyze the situation and provide you with a resolution. I have sent you an email, please reply to my email with the requested log files to assist you further. Best regards, Alok.
Yes, the issue discussed here should no longer appear in the latest 18.2 version of AVG Antivirus in Mac. If you don't have the latest version, proceed to update the AVG Antivirus and check whether it resolves the issue.
AVG Guru
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AVG Guru
My apologies for delay in handing your case. AVG should be supported as the oldest supported OS is 10.9. In this case, please help us with the below log files. This information will help us to analyze the situation and provide you with a resolution. I have sent you an email, please reply to my email with the requested log files to assist you further.
Best regards,
Alok.
Yes, the issue discussed here should no longer appear in the latest 18.2 version of AVG Antivirus in Mac.
If you don't have the latest version, proceed to update the AVG Antivirus and check whether it resolves the issue.