Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Heywood WilliamsHeywood Williams 

April 3 I paid you 39.99

April 3, 2015 I paid you 39.99 but haven't been able to use it. Now you say I don't have an account? And I can't contact your subscription service other than here? What if I didn't HAVE Facebook?

 
Best Answer chosen by Heywood Williams
Balasubramanian SBalasubramanian S (Avast) 
Hello Heywood. I am sorry for the inconvenience. Could you please let us know the AVG program on which you are facing the issue?

All Answers

Balasubramanian SBalasubramanian S (Avast) 
Hello Heywood. I am sorry for the inconvenience. Could you please let us know the AVG program on which you are facing the issue?
This was selected as the best answer
Heywood WilliamsHeywood Williams
I'm not sure I know what you mean. I bought (I thought) AVG anti-virus protection - I've used it before, but having trouble now. I bought one anti-virus program for this computer and another for my computer at my mother's house. The one at my mother's house cost $49 - but they're just pc protection - . 
 
AvinashAvinash (Avast) 
Hello Heywood. I have checked your account details with us and it is AVG Anti virus that you have renewed on 3rd April 2015. Please have a look at this article http://avgclick.me/ActivateLicense to activate AVG with your new license number.
Ask a question
Struggling with non-AVG technology? We can fix that, too!