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  • (AB) Alan Binch
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ShowAll Questionssorted byRecent Activity
Marta KruhlinskayaMarta Kruhlinskaya 

Can't activate subscription

Hello!

I've recently purchased AVG Internet Security Unlimited, installed it and connected my avg account but it still shows up that I have a free version of AVG instead of my one year subscription. How can I activate my subscription, cause it seems like I've already done everything that's required?
Alan BinchAlan Binch
Marta, Has your issue been resolved?.
AVG Guru
Marguerite DaughertyMarguerite Daugherty
This is another subscriber.  I have the same problem.  My name is Marguerite Daugherty and the system keeps saying it is expiring (I think they mean the free version).  I have paid for the full version in January 2017 and it is suppose to be good for two years.
Deanna AlexanderDeanna Alexander
This happened to me too!  I can't figure out how to get help.  Very upset!  Take my money and give me nothing.
Sreedevi PadmakumarSreedevi Padmakumar (Avast)
Hello Deanna and Marguerite,
We apologize for the inconvenience caused.
Please connect with us in chat through this link https://support.avg.com/support_tech_chat .
We will check with your account and assist you better.
Thank you.
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