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Želimir Rogin JS: Proxy-B [Trj].
Hello
I have Windows 7.
I have AVG Internet Security and AVG Secure VPN.
Pop-ups now appear .
AVG- Threat secured.
We ve safely aborted connection on Noblockweb, biz.because it was infected with JS: Proxy-B [Trj].
More threats may be lucking.
Scan My PC.
See details.
What should I do?
Kind regards,
Želimir
I have Windows 7.
I have AVG Internet Security and AVG Secure VPN.
Pop-ups now appear .
AVG- Threat secured.
We ve safely aborted connection on Noblockweb, biz.because it was infected with JS: Proxy-B [Trj].
More threats may be lucking.
Scan My PC.
See details.
What should I do?
Kind regards,
Želimir
All Answers
We'll certainly look into this. Are you receiving this pop up randomly or when you visit particular website? Click 'See details' on the pop up and share a screenshot (http://avgclick.me/getscreenshot) of it to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions to upload the screenshot here.
I open Firefox - this trojan appears
I'm looking at your guide to see this trojan
I open VPN - this trojan appears
I open Firefox - this trojan appears
I'm looking at your guide to see this trojan
I open VPN - this trojan appears
Thank you for your reply.
Kind regards,
Želimir
Thank you for the screenshots.
This could possibly be a falsepositive. Before proceeding further, please provide us with version of AVG Internet Security (Open AVG Internet Security > Menu > About).
Awaiting for your reply!
I am sending to you and new screenshots.
Kind regards,
Želimir
To analyze it further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
I clicked on the Attach file. I called the Sys file and it did not accept it. I have this screen in Wordu. I do not know how to send it to you.
case # which is 08682195
Kind regards,
Želimir
We've received the logs. Our senior technical team will analyze them and contact you via email at the earliest. Appreciate your patience.
Today that pop-up window appeared before Firefox was opened.
Thank you for your urgency.
We have added this to the escalated ticket and our senior team are analyzing the situation.
Keep checking your email to know about the status.
Your patience is much appreciated.
Automatically adjust to Austria or Hungary. These are the optimal locations. Croatian Internet stations do not admit that I am from Croatia and I can not watch these programs.
You'll be able to change the server (location) in Secure VPN. Please check if there are any servers available in Croatia & choose it (if any found).
If not, you can try the streaming servers that are available in Secure VPN. However, please be informed that certain streaming websites have restricted VPN to access their contents.
I can not put this in the address bar.
10 I give the AVG team quick help, co-operation and expertise even though my problem has not yet been resolved.
Kind regards,
Želimir
Please copy the URL (Feedback link) and paste it in a another browser, then check for the issue again.
Let us know, the status of the issue.
Which URL. Where is this URL.
Let us know whether you are able to submit the survey when it is viewed from a browser.
For searching your post in AVG community, visit this https://support.avg.com/answers link and log in using the respective credentials.
Once it is done, you will have drop-down to choose the recent activity and questions.
By default, it will be on "recent activity", click on it and then select "My Questions" to locate your post.
From the screenshot, we could see that you have successfully submitted your feedback.
Let us know, if you need further help.
Where's my Advanced.
Kind regards,
Želimir
After that, I just opened Firefox that was refreshing it.
This miracle is back here.
Kind regards,
Želimir
We realize the situation.
Your case has been escalated to our senior team and is being reviewed by them.
Please keep checking your e-mails regularly to know about the status. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
We appreciate your patience.
Radeon Settings
New Text Document
Old Firefox Data
When I type your hyperlink to the address bar (because I can not directly), this pane appears and I do not see the page. I have to close that box and re-enter it at the address bar and only then see what you are telling me.
Kind regards,
Želimir
Our senior team is still working on your case and you will get an email response from them.
Your patience is appreciated.
1.Tuday
, 12.06.2019. on my computer, Mr. Vivsod 17: 50-18:32 worked. He also set up Sys.
4. I opened Firefox. I entered your hyperlink into the address bar.
Pop -ups did not appear. Up to date, pop-ups have always appeared on any entry in the address bar.
5. Windows looks for Update. Do I upload?
Kind, regards
Želimir
2. I see new icons on the Desktop now: HKAY Registry, HKEY_CUR, HKEY_LOC.
3. I closed the computer at 18:30. I re-opened my computer at 18:32 by entering my password. After 6 minutes at 18:38, the pane again appeared.
We could see that your case in under the investigation of our developers team.
Please forward your information regarding the issue to this case number 06963790. So that our developers can resolve the issue quickly.
- 30.5.2019. 19:02:24 http://noblockweb.biz/wpad.dat?d6a911ac0b78e502dd7b17eabc694a9c23926659 [L] JS:Proxy-B [Trj] (0)
Did you install any software on your computer on 30th May? Could you please uninstall it? We recommend to restore your OS Windows via restore point: https://support.microsoft.com/en-us/help/17127/windows-back-up-restore (https://support.microsoft.com/en-us/help/17127/windows-back-up-restore" shape="rect" target="_blank).Unfortunately we are unable to locate the software which injected registry files. If the issue persists, restore you OS to factory settings.
Dear Sirs,
Data 30.05.2019. is not correct. I noticed pop-ups 20.05.2019. at 22:45 writing on Wordu. I've seen pop-ups blocking my enrollment. . I closed it and continued to write. The following days appeared on Microsoft Ooutlooku, Firefox, and Desktop. 23.05.2019 I bought and installed Hitman PRO. He did not find any malicious software, viruses, or any threats to the computer.
28.05. 2019 at 22:27 I wrote a mail to you. I did not even install or uninstall it after that date. Before that, the last installment was
05/16/2019. Adobe Acrobat Reader DC (Update)
03/02/2019. AVG Secure VPN (your expert)
01/16/2019. Microsoft Silverlight
Your expert has reinstalled AVG Internet Security 30.05.2019. He wrote that it was the last day of my subscription. I just got him to chat with my subscription by 2021. That's 06963790. He checked that information and set the exact date of my subscription. 30.05.2019 he also worked on Mozilla Maintenance Service.
06/11/2019. your specialist has reinstalled Mozilla's Firefox, and AMD Radeon Settings wrote Redesigned, Refined, Supercharged.
30.05.2019 I did not install and can not uninstall.
Kind regards,
Želimir
I'm sorry for the inconvenience caused. I understand the issue was first noticed during 20th May. We would like to remove the recently installed application and try the Windows Restore point. I'm sending you an email to connect to us remotely. Please follow the instructions from the email. Thank you.
The technology LogMeln Rescue: 30.05.2019, 11.06.2019, 12.06.2019.
I'm going to sign up for this chat tonight.
All pop-up windows now have the extension of Radeon exe.
No more Firefox exe.
I now work normally on Wordu, Firedox and Microsoft Outlooku.
I'm not sure that tonight's work will not return the popup windows on Wordu, Firefox, and Microsoft Outlook.
Kind regards,
Želimir
We realize the situation. We will put our best efforts to serve you at any costs.
Looking forward to resolve the issue on a remote session.
Yesterday was great. This is a disaster.
I'm sorry I let the restore point.
greeting
Želimir
My problem is not resolved. I still manually close that popup.
I'm writing now because of this email
Renew now - only 30 days of AVG Internet Security remaining!
sri 4.12.2019 4:49
Renewing before expiration isn’t a problem, either. Your new protection will simply start once the current one finishes. So there’s absolutely no lapse in your security.
179,99-76,99 eura
Kind regards,
Želimir
Upon checking our records, we see that our next level of support has suggested you to perform a system restore to check. Please let us know if you've attempted to restore & check.
Regarding the notification email, you've received it for the older subscription due to a system generated error. You can ignore this email as the program on your computer is active. Please accept our apologies for the inconvenience caused.
I purchased an AVG TuneUp today. It's OK.
There was also the option of Add Internet Security and AVG Driver when installing. It didn't interest me. The site couldn't close, so I clicked Agree. Now Internet Security is installed. I need the money so please pay back. I have Internet security.
Greeting,
Želimir
We have initiated the refund for the recent purchase of AVG Internet Security Multi-device (1 Year) subscription.
An email has been sent which will explain the status of refund.
You should get the amount credited within 7 business days.
Money refunded 02/11/2020.
Thank you.
Greetings,
Želimir
I wanted to protect my cellphone with AVG.
What should I do.
We are happy to help you with this.
We suggest you purchase the AVG Antivirus for mobile from Google Play Store if you're device is Android or from Apple store if you're device is IOS.
Thanks in advance.
How to remove the suggested.
Želimir
Upon checking the screenshot, we can see that your AVG Internet Security is suggesting you to resolve the performance issues of your computer.
In this case, we'd recommend using your AVG TuneUp (which is an optimization tool that helps enhance your computer's performance) to resolve them.
Please write back to us if you have further queries.
I have AVG Tuner Up.
Slijedeća naplata 27 januar 2021 (Preostalo je NaN dana).
What active : Maintenance, or Speed Up, Free Up Spece, Fix Problem or All Functions.
Kind regards,
Želimir
Each fuction of the AVG TuneUp performs a different performance optimizing operation.
For more information about the AVG TuneUp, please refer to this article.
Kindly write back to us if you have further queries.
I have worked with AVG tTune UP many times. That is all known to me in the proposed article.
I don't know how to connect the suggested IS and AVG Tune Up.
Sincerelly,
There is no need to connect them.
AVG Internet Security is advanced security software that prevents viruses, spyware, and other malicious threats from infecting your PC. It additionally protects you and your private data against dangerous fake websites, ransomware, hackers, and spammers while you are online.
AVG TuneUp is a PC optimization tool that scans your PC to identify unnecessary items and performance issues, freeing up disk space and improving the speed of your system.
When I start scanning I get the result that 19 performance problems were found. Of those 19, I singled out Unwanted System Files and Corrupted Registry Items.
Click Solve for a solution. When I do, it offers me a subscription to
AVG TuneUp. I have had it for over 6 months now.
My question was:
What to click on TuneUp to remove eg Unwanted system files.
I hope you understand the meaning of the question.
Sincerelly,
Zelimir
We certainly understand your concern. We'll help you sort this.
Upon checking the screenshots you've shared, we assume that your AVG TuneUp awaits activation.
We've sent you an email with the instructions to activate your AVG TuneUp. Please check your inbox/spam folders for the email and use it to revert to us.
Kindly check if the issue persists after activating your AVG TuneUp. Keep us updated.