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When sending an email from Office 365 Client on my PC to anyone I get this error,:my ISP has blacklisted the IP address my VPN (AVG Security) provides to keep away prying eyes.
ERROR: Task 'XXXXXX@bigpond.com - Sending' reported error (0x800CCC6F) : 'Your outgoing (SMTP) email server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 554 5.7.1 Connection refused - OB115. 5.62.22.13 is blacklisted. If you believe this to be in error, please contact postmaster@bigpond.com'
I have redacted to not show my real email address except to show the ISP responsible for the blacklist error.
How can I resolve this issue/error without being forced to shut down the AVG VPN connection?.
Yes, the security and protection are more complex these days and it requires advanced setup.
We appreciate your expertise in this issue.
Thank you for your time and co-operation.
All Answers
We're here to help. This could be caused due to incorrect outgoing email server settings. Please click this link for steps to resolve the outgoing emails issue.
Yes, the security and protection are more complex these days and it requires advanced setup.
We appreciate your expertise in this issue.
Thank you for your time and co-operation.