I'm trying to download the file "KNOPPIX_V8.1-2017-09-05-DE.iso" from http://www.knoppix.org/ and I'm always getting an error message (free translation from german) "We have safely closed the connection to xyz, because it was infected with Win32:Vitro" it doesn't matter which mirror I'm using. Is this really an infected file or something else?
I understand the inconvenience. Please provide the screenshot of threat message appeared from AVG to assist further. To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you for providing the screenshot. I have forwarded the case to senior team for getting suggestion. Keep checking this post to know about the status. Your patience is much appreciated.
Thank you for being patient. We have tried downloading it today and no threat was detected. I recommend you to check the situation again and if the same threat appears please update your AVG program and let us know the status.
Hi Balasubramanian Thanks for your feedback. I've just tried it with updated program and virus definitions but it stil does not work. Here is an new screenshot:
Thank you for checking it, Rotscher. I have informed the status to senior team. Once we get a suggestion, will update you here. Your patience is much appreciated.
Thank you for being patient, Rotscher. I would like to inform you that the file is clean and you shouldn't be receiving the threat detection again. Please update your AVG program and check whether you get the threat popup.
I understand the inconvenience.
Please provide the screenshot of threat message appeared from AVG to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Here it is.
I have forwarded the case to senior team for getting suggestion.
Keep checking this post to know about the status.
Your patience is much appreciated.
Thank you for being patient.
We have tried downloading it today and no threat was detected.
I recommend you to check the situation again and if the same threat appears please update your AVG program and let us know the status.
Thanks for your feedback.
I've just tried it with updated program and virus definitions but it stil does not work.
Here is an new screenshot:
I have informed the status to senior team.
Once we get a suggestion, will update you here.
Your patience is much appreciated.
I would like to inform you that the file is clean and you shouldn't be receiving the threat detection again.
Please update your AVG program and check whether you get the threat popup.