How can I report a problem or suspected bug?
Contact AVG Support using our Technical Support Form. We recommend including the following details:
- A detailed description of the problem and the sequence of actions leading up to the issue.
- Any error messages displayed.
- Any differences on your device following the issue.
How can I get help with a sales or billing issue?
Contact AVG Sales Support using the details on our Sales Support Form. You can call us using the telephone number provided or click Chat with us online to launch an online chat session with one of our agents.
How can I request a refund?
Request a refund using our Refund Request Form. For detailed instructions and information about the AVG refund policy, refer to the following article:
How can I report an issue with an AVG mobile app?
If you have a paid subscription to an AVG mobile app, you can contact AVG Support. Our support agents will help you resolve your issues.
How can I get help if I don't use a paid AVG product?
The following resources are available to all AVG users, even if you do not have a paid AVG subscription:
- AVG Support pages: Visit the AVG Home Support pages and use the search field to find articles relating to a specific issue or browse the most popular articles for your operating system: Windows | Mac | Android | iOS
- AVG Community: The AVG Support Community is monitored by AVG Support and provides an easy way to ask questions and discuss AVG products with other users. Before posting, you need to sign in using your AVG Account.
- All AVG consumer products
- All supported operating systems