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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
Russ Russell Anti Track
I'm a longtime subscriber to AVG Ultimate. Why am I being asked to purchase the Anti Tracking tool? Shouldn't this "internet security" app be included with my "Ultimate" subscription?
Saad Malik Turning Protection ON/OFF
Is there a way to temporarily turn off virus scanner only, not the firewall?
Best Answer chosen by Saad MalikAvinash (Avast) Saad,
The On/Off button in AVG task bar icon will disable all AVG components. To disable individual components, please follow the steps provided by Balasubramanian S in his post.
The On/Off button in AVG task bar icon will disable all AVG components. To disable individual components, please follow the steps provided by Balasubramanian S in his post.
Mike Phelan Advertising
Please tell me how to stop advertisements appearing on the AVG Internet Security user interface.
At the moment AVG/Avast are trying to sell VPN to users, most of whom do not need it if they use sensible security security measures. Just stop it will you or provide a system to disable your adverts.
At the moment AVG/Avast are trying to sell VPN to users, most of whom do not need it if they use sensible security security measures. Just stop it will you or provide a system to disable your adverts.
Best Answer chosen by Mike PhelanAvinash (Avast) Hello, Mike.
Thank you for reaching out to us with your concerns. Many of our users find these offers useful. We handpick them from our own products or those of partners we feel can add to your security or digital experience. You can disable the ad pop ups appearing in system tray but the Secure VPN pop ad on AVG Internet Security interface can not be disabled.
However, we will take this as your valuable feedback and pass it up to our developers.
Thank you for reaching out to us with your concerns. Many of our users find these offers useful. We handpick them from our own products or those of partners we feel can add to your security or digital experience. You can disable the ad pop ups appearing in system tray but the Secure VPN pop ad on AVG Internet Security interface can not be disabled.
However, we will take this as your valuable feedback and pass it up to our developers.
John Smith How do I make these AVG popups STOP???
Yesterday AVG popped this message up at me: http://i.imgur.com/xgmGERj.png
I keep getting messages like this popping up from AVG, even though I have system tray notifications turned OFF. I'm getting really sick of seeing these blatant advertisements from AVG, and if there isn't a way to make these messages stop, I will consider AVG to be adware and uninstall it. AVG should work in the background without me having to think about it, these messages are UNACCEPTABLE.
I keep getting messages like this popping up from AVG, even though I have system tray notifications turned OFF. I'm getting really sick of seeing these blatant advertisements from AVG, and if there isn't a way to make these messages stop, I will consider AVG to be adware and uninstall it. AVG should work in the background without me having to think about it, these messages are UNACCEPTABLE.
Best Answer chosen by Jan (Avast) Jan (Avast) Hello everyone,
I'd like to announce that it's possible to change the frequency of the advertising pop-ups (even completely disable in paid versions) in the recently updated version of AVG. Please visit this article (http://avgread.me/popups) to find out more.
Regards,
Jan
Nick F How to prevent AVG scanning newly compiled exe files
I just upgraded AVG free to version 1.171.3.211. I do programming almost daily and sometimes I recompile the code tens or hundreds of times per day. With the latest version of AVG, every time I make minor changes in the code and recompile the program, the AVG starts scanning the executable and it informs me it will take up to 15 seconds to finish it. This is not acceptable for me, as it would slow down the development to a crawl.
All my programs are located in a particular folder (C:\MyCode). Is there a way to tell AVG not to be concerned with any of the code from that folder (unless I decide to scan the entire folder)? What other options do I have, apart for disabling the antivirus?
Kind regards,
Nick
All my programs are located in a particular folder (C:\MyCode). Is there a way to tell AVG not to be concerned with any of the code from that folder (unless I decide to scan the entire folder)? What other options do I have, apart for disabling the antivirus?
Kind regards,
Nick
Best Answer chosen by Nick FGunaseelan Gurusamy (Avast)Hello Nick,
We regret to hear about the inconvenience caused. You can add the Folder to exceptions list in AVG Anti-Virus free to fix this, please click on the link to show how to add exceptions : http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields
Please, feel free to let us know if you require any further assistance. Thank you.
We regret to hear about the inconvenience caused. You can add the Folder to exceptions list in AVG Anti-Virus free to fix this, please click on the link to show how to add exceptions : http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields
Please, feel free to let us know if you require any further assistance. Thank you.
Lisa Corbin AVG Driver Updater and Internet Security Issues
1. Internet Security: When I launch AVG Internet Security, it shows RED on "computer update required" and when I click that box, it pops up with "Antivirus update is required." When I click fix now button, and yes to allow, I get popup: "update completed successfully." But everything is still RED. Is it updating?
2. Driver Updater: Keeps telling me my driver is out of date for Realtek HD Audio and tries to force me to purchase update. But when I check my device manager, there's no yellow indicator to confirm the AVG assessment. Are they just trying to sell me something I don't need?
I really want to be able to trust this company, but I'm becoming skeptical. been a customer for many many years over 5 computers since day one.
2. Driver Updater: Keeps telling me my driver is out of date for Realtek HD Audio and tries to force me to purchase update. But when I check my device manager, there's no yellow indicator to confirm the AVG assessment. Are they just trying to sell me something I don't need?
I really want to be able to trust this company, but I'm becoming skeptical. been a customer for many many years over 5 computers since day one.
Best Answer chosen by Lisa CorbinSeems like several people are reporting the same problem over the last couple of days...
http://www.joroco.plus.com/images/avg_fault1.jpg
http://www.joroco.plus.com/images/avg_fault1.jpg
Pauline Taylor You are not protected message
Hi
I keep getting the message "you are not protected" in red on AVG free - there is also a cross through the Icon. I have reinstalled it but its the same. I have also repaired it twice.
Any ideas please?
Paula
I keep getting the message "you are not protected" in red on AVG free - there is also a cross through the Icon. I have reinstalled it but its the same. I have also repaired it twice.
Any ideas please?
Paula
Best Answer chosen by Pauline TaylorAlok Kumar (Avast)Thank you for providing screenshot Pauline,
The issues might be because of old/previous AVG traces.
In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and do a fresh installation of AVG Free Antivirus.
Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool.
After the computer reboots, you can follow the instruction to download/install AVG Free Antivirus.
Best regards,
Alok.
The issues might be because of old/previous AVG traces.
In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and do a fresh installation of AVG Free Antivirus.
Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool.
After the computer reboots, you can follow the instruction to download/install AVG Free Antivirus.
Best regards,
Alok.
Can't open AVG
Tried running a scan, AVG will not open at all. Tried to open as administrator, still isn't opening. I will not be signing back on this computer until tomorrow PM. I have paid full version AVG !!!!!
Best Answer chosen by Patricia VieraVishnu Vardan (Avast)Hi Patricia,
We will help you to get this issue resolved.
We suggest to repair the AVG Internet Security application by referring to this article, then try to open the AVG internet Security application and see if it works.
Please let us know the status of the issue to help you further.
Thanks,
Vishnu Vardan
We will help you to get this issue resolved.
We suggest to repair the AVG Internet Security application by referring to this article, then try to open the AVG internet Security application and see if it works.
Please let us know the status of the issue to help you further.
Thanks,
Vishnu Vardan
Best Answer chosen by Aleksandar DjajicAlok Kumar (Avast)Hello Aleksandar,
We are here to help you. You can go to https://www.avg.com/gdpr , Enter your email address and click Request Access. After that, please check your inbox > click "Go to Portal" button > Support > scroll down and submit a request for data deletion.
Regards,
Alok.
We are here to help you. You can go to https://www.avg.com/gdpr , Enter your email address and click Request Access. After that, please check your inbox > click "Go to Portal" button > Support > scroll down and submit a request for data deletion.
Regards,
Alok.
Alex Nicholls Email Alert - Threat Secured!
I get a threat secured about once an hour - it's the same threat day in day out with the same message.. and it's DRIVING ME MAD
Best Answer chosen by Alex NichollsAlok Kumar (Avast)Hello Alex,
We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Yes, AVG Internet Security is included in AVG Ultimate package.
However, AVG Anti-Track is a different product which will stop tracking and give you real privacy.
To know more about it, check this https://www.avg.com/antitrack official website.
Thank you.