Topic: AVG Performance – AVG Support Community
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John Karber A problem loading Dashboard AVG PC TuneUp 2016
When I start my AVG TuneUp, the dashboard just keeps loading:
It was working fine, I don't know what's the issue?
It was working fine, I don't know what's the issue?
Shane Studte AVG Blocking All internet traffic
My AVG Internet Security keeps blocking all access to the internet. I tried disabling the firewall but it kept blocking access. I uninstall and then reinstall and it resolves the problem for a period of time only for it to occur again. This has been occurring for at least two weeks.
I checked to ensure it wasn't my browser (Firefox) by using other browsers, I checked to ensure it wasn't my network adapter but the only solve to allow internet access was to uninstall AVG.
What can I check to determine why it is blocking all access?
I checked to ensure it wasn't my browser (Firefox) by using other browsers, I checked to ensure it wasn't my network adapter but the only solve to allow internet access was to uninstall AVG.
What can I check to determine why it is blocking all access?
Best Answer chosen by Shane StudteRanjani Bakthavachalam (Avast)Shane,
We do understand your concern, we apologize. Let us know the exact name of AVG you have installed, is that paid version or free version of AVG?
We would request you to follow the below steps to reinstall your AVG network filter to get issue fixed.
-Disable AVG Self Protection (http://avgclick.me/TempDisableAVG).
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for
c:\Program Files\AVG\AVGAV\Drivers\avgfwfd.inf
We do understand your concern, we apologize. Let us know the exact name of AVG you have installed, is that paid version or free version of AVG?
We would request you to follow the below steps to reinstall your AVG network filter to get issue fixed.
-Disable AVG Self Protection (http://avgclick.me/TempDisableAVG).
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for
c:\Program Files\AVG\AVGAV\Drivers\avgfwfd.inf
Hans Niedermeier Watchdog
I Have a windows 7 PC with AVG Internet security. Since one week always when i start windows it falls into a scan by watchDog and cannot be stopped. ITh scan goes over more than 4 hoursand doesn't end. I cannnot use windows. What to do?
Best Answer chosen by Hans NiedermeierKishore (Avast) Hello Hans. Thank you for the reply. Could you please provide us the exact error message you have received?
kündigung
hallo wer immer das auch liest,hiermit kündige ich mein Abo zum nächstmöglichenn Termin. die bestellnummer lautet:703-0719210, bitte um schriftliche Kündigungsbestätigung per Email
Mfg
Frank Schmidt
Mfg
Frank Schmidt
Best Answer chosen by Frank SchmidtKarthikeyan (Avast) Hello Frank,
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, we would like to ask you to specify your request in English or please contact your home country distributor for further assistance.
To learn more about our distributors in other countries, please click here http://www.avg.com/us-en/reseller-locator
Thank you.
Firstly, please accept our apologies for not replying in your language.
Please be informed that we provide customer support for issues related in English only. Therefore, we would like to ask you to specify your request in English or please contact your home country distributor for further assistance.
To learn more about our distributors in other countries, please click here http://www.avg.com/us-en/reseller-locator
Thank you.
Best Answer chosen by Petr Jezek (Avast)Consuelo, It would appear that this is not possible. Have a look @ this link (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=241555#post_241555) from the now old 'read only' forum.
kelvin munson AVG 1-Click Maintenance
When I run AVG 1-Click Maintenance (Wndows 7, Laptop HP Facebook4730s) the first 5 ops are completed but it gets half way through "Clean Up Browser" and stalls; says it's analysing, green line doesnt move.
Have tried reinstalling and starting again with same result. Solution please ?
Have tried reinstalling and starting again with same result. Solution please ?
Best Answer chosen by kelvin munsonkelvin munsonI repeat my previous response to your false assumption; I take offense at the content and tone (!) your complaint as I did not intentionally post multiple threads with the intention of obtaining a faster reply, or for any other reason. I can only assume that the double post is due to a glitch on your website and if you look I guess you will see they were both posted at the same time.
And when it comes to multiple postings..... this is the second message I have received regarding the same post, please refrain from sending multiple annoying messages to customers !
And when it comes to multiple postings..... this is the second message I have received regarding the same post, please refrain from sending multiple annoying messages to customers !
Chris Barron AVG PC tuneup has expiures tday message
IT shoes expires today yet I have only just bought it and installed it
Best Answer chosen by Chris BarronBalasubramanian (Avast) Thank you for the information.
On your AVG Zen interface do you have your email address displayed or just as "CONNECTED" ?
On your AVG Zen interface do you have your email address displayed or just as "CONNECTED" ?
Richard Hess Update has detected running installation (Windows 10)
My AVG 2015 has started giving issues as of 8/23/15 as whenever I ran the Update now button it would come back stating: Update failed, Update has detected running installation. Complete that installation before starting update. From what I have noticed that the windows installer in my current OS (Windows 10 Pro) is currently greyed out and is currently set to manual. This may be an issue in the registry itself but I have yet to figure that part out. Any help on this manner would be appreciated as it is affecting installing/uninstalling other programs as well.
Best Answer chosen by Zbynek (Avast) I just had to go to the Task Manager -> Process tab and delete the "Windows Installer" manually, after that the AVG updated normally, I didn't need to re-install.
Douglas Thornton upgrade problems
After the last Ultimate upgrade to 18.3.3051, the program fails to enable "hacker attacks" and "payments" Sometimes , upon computer start up , it shows them working, other times they are dis-abled. I initially contacted AVG tech support and they wanted to charge me to "fix the problem".
I have been using a back up I made , when the program was working, to restore it each time the 2 items are non-functional.
I have been purchasing AVG for quite a number of years and have always liked the software.
Now I am considering switching to another company's product.
Any ideas ?
Doug
I have been using a back up I made , when the program was working, to restore it each time the 2 items are non-functional.
I have been purchasing AVG for quite a number of years and have always liked the software.
Now I am considering switching to another company's product.
Any ideas ?
Doug
Best Answer chosen by Douglas ThorntonDouglas ThorntonThank you,
I was not given a case #.
I removed and re-installed as you suggested. I will be waiting for the update to resolve the other issue.
Hope this will resolve all, eventually...
Doug
I was not given a case #.
I removed and re-installed as you suggested. I will be waiting for the update to resolve the other issue.
Hope this will resolve all, eventually...
Doug
Best Answer chosen by mahmood hashmabadyOK Mahmood, No probs.. Thanks for returning to the Community & posting.
AVG Guru
AVG Guru
We regret to hear about the inconvenience caused. We suggest you to run repair installation of your AVG PC Tuneup to check and resolve your issue.
To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG PC Tuneup in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Please, feel free to let us know if you require any further assistance.