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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Richard HessRichard Hess 
My AVG 2015 has started giving issues as of 8/23/15 as whenever I ran the Update now button it would come back stating: Update failed, Update has detected running installation. Complete that installation before starting update.  From what I have noticed that the windows installer in my current OS (Windows 10 Pro) is currently greyed out and is currently set to manual.  This may be an issue in the registry itself but I have yet to figure that part out.  Any help on this manner would be appreciated as it is affecting installing/uninstalling other programs as well.
Best Answer chosen by Zbynek (AVG Technologies) 
Pablo SotoPablo Soto
I just had to go to the Task Manager  ->  Process tab and delete the "Windows Installer" manually, after that the AVG updated normally, I didn't need to re-install.
kelvin munsonkelvin munson 
When I run AVG 1-Click Maintenance (Wndows 7, Laptop HP Facebook4730s) the first 5 ops are completed but it gets half way through "Clean Up Browser" and stalls; says it's analysing, green line doesnt move.
Have tried reinstalling and starting again with same result. Solution please ?
Best Answer chosen by kelvin munson
kelvin munsonkelvin munson
I repeat my previous response to your false assumption; I take offense at the content and tone (!) your complaint as I did not intentionally post multiple threads with the intention of obtaining a faster reply, or for any other reason. I can only assume that the double post is due to a glitch on your website and if you look I guess you will see they were both posted at the same time.
And when it comes to multiple postings..... this is the second message I have received regarding the same post, please refrain from sending multiple annoying messages to customers !
Jeffrey DickinsonJeffrey Dickinson 
When enabled AVG security (paid  version) slows all pages I change to runs very slowly until I disable AVG , It will then run smoothly ???
Best Answer chosen by Jeffrey Dickinson
Jeffrey DickinsonJeffrey Dickinson
Hello Alan
Thanks for your responce, my situation is I have just (couple of weeks ago) reinstalled windows 7 Pro after problems and then Reinsalled AVG security 2015 (Paid Version) after which my computer started taking ages to go into another page and sometimes jerking when viewing the page which was unaceptabe, so now I disable AVG during the day while I am on the computer then enable it again every evening and occasional;y do a full scan through the night. this seems to work best for me.
Kind Regards Jeff
PS. none of the sugestions apply
 to my Problem
Dan RohDan Roh 
@ only AVG Developers,

What are Please the Command-Line Parameters for a Unattended/Silent Installation with language ID Support?

Thank you for your support!
Best Answer chosen by Dan Roh
KomalKomal (AVG Technologies) 
Hi Daniel,
We are glad to help you with your concern. We would like to inform you that, parameter / silent=true should be used for silent installation and /langid= should be used for language settings.
Feel free to contact us if you have any queries with AVG products. Thank you.
Rene den elzenRene den elzen 
since September 27th my AVG internet security program doesn't make progress in scanning anymore. The system says scanning is working but I do not see the progress barr anymore and no new scanning reports are produced. I have a licence till december 2016 so that shouldn't be the problem.
any Idea how to solve?

Best Answer chosen by Rene den elzen
Borislav AngelovBorislav Angelov
Hello Rene

Please follow these steps to reinstall AVG (

You say that you have a valid license until 2016
Then try to activate AVG, with your license (

Try scanning device again
Patrick SandfoxPatrick Sandfox 
The last couple of days when i use Tune Up the program hangs up when it is checking the browser and asks if i want to send a report to AVG. I send the report and nothing has happened for two days. I am not a teckie, I work in the construction field. I need simple help to fix the problem, Please.
Best Answer chosen by Zbynek (AVG Technologies) 
Alan BinchAlan Binch
Patrick, Have a look @ this link (
AVG Guru
John JJohn J 
I'm getting this same code when I try to upgrade.  I've tried all of the steps provided in the article two times.  Cannot get the new version to load.  Now, I'm operating without Tune Up.

What should I try next?
Best Answer chosen by Petr (AVG Technologies) 
John JJohn J
This worked.  Thank you very much!!
Clifford CrissmanClifford Crissman 
Used AVG to hide empty drives now when I insert a flash drive to doesn't show up in explorer.  I can't find to place in PC tune up to show/hide empty drives.
Best Answer chosen by Petr (AVG Technologies) 
Alan BinchAlan Binch
Clifford, Have a look @ this article ( Otherwise, Re AVG Community Support expert assistance from Brno, Czech Rep.. They will attend to your posting @ their earliest convenience but please bear this in mind (
AVG Guru
Giorgio VecchioGiorgio Vecchio 
Help, AVG PC TuneUp stops and exits the message:
Following AVG processes failed:
- integrator.exe
what can i do.
I reinstalled AVG PC TuneUp, but still comes out error.
Thank You
Best Answer chosen by Zbynek (AVG Technologies) 
Alan BinchAlan Binch
Giorgio, Also have a look @ this Customer Support Article (
AVG Guru
Sveinung SkarsteinSveinung Skarstein 
h im trying to delet AVG 2015but it doesnt work had tried sevelers time
the message who came is : Driver installation failed : errorcode 0xCo70463 ErrormessageGeneral Internal  error 
Best Answer chosen by Sveinung Skarstein
Alan BinchAlan Binch
Sveinung, Available on 'Search'.. Have a look @ this article (
AVG Guru
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