AVG Its now 3 days since my first contact with AVG regarding above ... Pardon me for thinking this VERY SERIOUS piece of false advertising has been put on the back burner >> or more to the point, totally ignored... As a business operating to alleviate SCAMMERS >> perhaps AVG >> your company need to put its house in order... Futhermore, I don't expect to have to wait until domesday for an answer, regarding your companies obvious and very wrong practice... Jim Pettican
We will help you with this. We have sent an email for you to share the screenshot of AVG Internet Security "My Subscriptions" window and the error that appears for activation. Open AVG Internet Security program interface. Click on "My AVG-->My Subscriptions" to get that screen. Once it is received, we will assist further on this matter. Thank you.
You have a 1 year subscription for AVG Internet Security - Multi-Device and also signed up for a 60 day trial of the same product. Do you wish to cancel the auto renewal service enabled for the 60 day trial of AVG Internet Security - Multi-Device?
Hi Ive had free avg for years and was offered free upgrade trail I filled in app form and card details and was told it would cancel automatically now have been notified by bank that £44.99 has come out of my account but since I have had free trial I don't even have avg on my computer but have paid for subscription which I am not using what do I do
whenever I am online. I disconnected the computer from the internet and ran a "deep scan" as well as as "root-time scan" set to automatically clean for "Viruses" and inform about "pot. unwanted programs", but it found nothing and once connected to the internet again, the same message pops up again.
This is getting really frustrating and somehow scary, appreciate any help and advice.
Dear Avinash, Thanks. Turns out there is/was no virus or better saying Trojan, but only false positives/alerts caused by conflicting programs and/or AVG. A simple uninstall and new install of AVG internet security resolved the issue. Thanks and all the best Nico
We will certainly look into this for you. False postives will occur with any AntiVirus program (different service provider too) as a result of new virus definitions added to the program's database. Does the pop-up occur randomly or it happen when you surf the internet? If you could attach the screenshot including the detection dialog with See details in the bottom-right corner displayed, we will check the same and asist further. You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hello everyone, I have a question on how to cancel AVG Anti Track auto-renewal from the 30-day trial. I know there is the user page to manage your AVG subscriptions but I don't think it is working correctly right now, is there any other way to contact the team on this matter as soon as possible since I don't want to get charged. Thanks in advance.
There is an ongoing issue with our AVG MyAccount server and that is the reason you are not able to manage the subscriptions from it. We apologize for the inconvenience caused and this will be fixed as soon as possible. Your patience is much appreciated. As per your request, we have cancelled the auto renewal service for AVG Anti-Track (30 day) trial order. Hence, you will not be auto charged for them. Thank you.
When I do a scan it stops at about 88% in sensitive documents. It shows scanning payroll documents (I have None) and will not go any further. I have not been able to complete a full scan in 2 months. What can I do about this. I run windows 10. Thanks.
We appreciate your efforts in sharing us the screenshots, Mike. As repair didn't help us to fix the issue, let us perform a clean installation. To do so, follow the steps in below articles : Uninstall AVG using AVG Clear Install/Activate AVG Internet Security. Note : Please skip running AVG Remover while uninstallation process. As it isn't recommended to share the product details over this public post, we've sent you the activation code via email. Please activate the program using that code & let us know the outcome.