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Ozgur kara VPN prevents not files copying and outlook program
hi,
AVG VPN prevents me from copying files to the network and prevents the outlook program
NAS File copy error 0x8007003b.
Outlook mail does not send or receive.
AVG VPN prevents me from copying files to the network and prevents the outlook program
NAS File copy error 0x8007003b.
Outlook mail does not send or receive.
Colin Barber cancelled subscriptions & refund
I received an email from Veeramani Sivakumar concerning my request # 22165524. My cancellations of my 4 AVG products was acknowledged. I replied to this email at support@help.avg.com because it didn't say no reply. However, once again it said my email was NOT delivered. I am getting extremely frustrated. I said in my reply "That means that I will receive a FULL REFUND of $ 59.93 charged to my credit card for AVG Driver Updater as I cancelled it "within 30 days of payment, you're entitled to a full refund." which is your company policy.
Best Answer chosen by Colin BarberSyed Afroze Arfat Akbar (Foundever)Hello Colin,
You've reached the AVG community support forum.
I am sorry to hear that you were unable to reply back to our team via email. I understand that you wish for the refund. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
You've reached the AVG community support forum.
I am sorry to hear that you were unable to reply back to our team via email. I understand that you wish for the refund. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Marek Gul touitube download
Hi,
I have been using AVG Browser Pro Add on to download YT films for a few years with success. Since a couple of months ago I can not as they are seen by the downloader as "text files". Is there a way to fix it or it is permamnent change,
rgds
I have been using AVG Browser Pro Add on to download YT films for a few years with success. Since a couple of months ago I can not as they are seen by the downloader as "text files". Is there a way to fix it or it is permamnent change,
rgds
Best Answer chosen by Marek GulMarek Gulsorry for the typo in the title - of course I ment Youtube. OS is WIn 10, and I have the latest version of Browser. I tried reinstallind etc ( all you mentioned) with no effect.
Regular Pop up
Hello everyone,
Every couple of minutes today, I am seeing a pop up window from AVG telling me that an attempt to access a certain site has been blocked "Threat Blocked". It's for a website that I don't believe I accessed, but it is possible - it's connected to a cryptocurrency that I invested in.
I updated the subscription, ran an intelligent scan and a deep scan but nothing has changed.
It still pops up even if I am not active on the internet.
Has anyone seen anything similar?
Thank you in advance
Ed
Every couple of minutes today, I am seeing a pop up window from AVG telling me that an attempt to access a certain site has been blocked "Threat Blocked". It's for a website that I don't believe I accessed, but it is possible - it's connected to a cryptocurrency that I invested in.
I updated the subscription, ran an intelligent scan and a deep scan but nothing has changed.
It still pops up even if I am not active on the internet.
Has anyone seen anything similar?
Thank you in advance
Ed
Best Answer chosen by Ed TyrrellAbdul Kader (Foundever)Hello Ed,
Thank you for contacting AVG Community Support.
We understand that you are receiving 'Threat Secured/Threat Blocked' popup notifications frequently. We'll certainly check and help you out.
Most AVG applications display notifications about application activity, product updates, warnings, and alerts.
You will get the threat popup notification when threat blocked by AVG and remind you about the same.
To disable or reduce the pop-up notifications, follow the instructions in this article according to your app:
Managing pop-up notifications in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home#idt_010)
Thank you and keep us updated.
Thank you for contacting AVG Community Support.
We understand that you are receiving 'Threat Secured/Threat Blocked' popup notifications frequently. We'll certainly check and help you out.
Most AVG applications display notifications about application activity, product updates, warnings, and alerts.
You will get the threat popup notification when threat blocked by AVG and remind you about the same.
To disable or reduce the pop-up notifications, follow the instructions in this article according to your app:
Managing pop-up notifications in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home#idt_010)
Thank you and keep us updated.
Best Answer chosen by Shaun LewisVeeramani Sivakumar (Sitel)Hello Shaun,
Thank you for reaching AVG support channel. We understand that you would like to get web safe certificate from AVG. We are glad to clarify you.
We are sorry to inform you that we do not provide any cerificate for websites. However, if the website is not secure, AVG program will notify the user during the scan (or) while trying to access the website. Hope you understand it.
If you need any further help, feel free to contact us at anytime. Have a great day!
Thank you for reaching AVG support channel. We understand that you would like to get web safe certificate from AVG. We are glad to clarify you.
We are sorry to inform you that we do not provide any cerificate for websites. However, if the website is not secure, AVG program will notify the user during the scan (or) while trying to access the website. Hope you understand it.
If you need any further help, feel free to contact us at anytime. Have a great day!
Serena Speaker Refund for AVG TUNE UP= $39.99
I purchased this product on 09-16-24 but it did not work and I had to take my computer into local computer techs to have it fixed which cost me $100.00
Please refund this TUNE UP cost ASAP to my credit card to which it was charged.
I have used AVG security for many years with out issues but this product was not satisfactory.
This request is with in the time line for the refund to be issued
Please refund this TUNE UP cost ASAP to my credit card to which it was charged.
I have used AVG security for many years with out issues but this product was not satisfactory.
This request is with in the time line for the refund to be issued
Best Answer chosen by Serena SpeakerSyed Afroze Arfat Akbar (Foundever)Hello Serena,
You've reached the AVG community support forum.
I am sorry to hear that you faced issues due to AVG TuneUp. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
You've reached the AVG community support forum.
I am sorry to hear that you faced issues due to AVG TuneUp. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Ron Sherwood access to settings
In my AVG Security recently AVG has started asking for a "password" to access Settings. I never set a password. how do I fix this?
Best Answer chosen by Ron SherwoodSyed Afroze Arfat Akbar (Foundever)Hello Ron,
You've reached the AVG community support forum.
I am sorry to hear that AVG Internet Security is asking for password. I have sent you the email regarding this issue. Please check for the email and get back to us.
Looking forward to hearing from you.
You've reached the AVG community support forum.
I am sorry to hear that AVG Internet Security is asking for password. I have sent you the email regarding this issue. Please check for the email and get back to us.
Looking forward to hearing from you.
Raul Dantas Modulos de Proteção
Quando tento ligar os módulos de proteção do Avg não funciona aparece corrigindo por meio segundo e para automaticamente por favor alguem me ajude.
Best Answer chosen by Raul DantasSyed Afroze Arfat Akbar (Foundever)Thank you for writing us back Raul,
I am sorry to hear that you are unable to turn on the shields of AVG Internet Security. I would request you to repair the AVG Internet Security and check, if the issue persits or not. If it does, I would request you to reinstall the AVG Internet Security. To do that follow the below article :
Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Translate. NOTE: The below message is translated for your convenience using Translate.
Obrigado por nos escrever de volta Raul,
Lamento saber que você não consegue ativar os escudos do AVG Internet Security. Solicito que você repare o AVG Internet Security e verifique se o problema persiste ou não. Se isso acontecer, solicito que você reinstale o AVG Internet Security. Para fazer isso siga o artigo abaixo:
Obrigado pela sua compreensão.
I am sorry to hear that you are unable to turn on the shields of AVG Internet Security. I would request you to repair the AVG Internet Security and check, if the issue persits or not. If it does, I would request you to reinstall the AVG Internet Security. To do that follow the below article :
- Uninstall AVG Internet Security
- Restart your device - don’t miss this step!
- Download and install AVG Internet Security
- Activate AVG Internet Security
I hope that helps resolve your issue! If you’re still having any trouble, or have any questions, feel free to message me. I’d be happy to help.
Thank you for your understanding.Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Translate. NOTE: The below message is translated for your convenience using Translate.
Obrigado por nos escrever de volta Raul,
Lamento saber que você não consegue ativar os escudos do AVG Internet Security. Solicito que você repare o AVG Internet Security e verifique se o problema persiste ou não. Se isso acontecer, solicito que você reinstale o AVG Internet Security. Para fazer isso siga o artigo abaixo:
- Uninstall AVG Internet Security
- Restart your device - don’t miss this step!
- Download and install AVG Internet Security
- Activate AVG Internet Security
Obrigado pela sua compreensão.
Kaye Punell Blovking Thunderbird emails
As of this morning AVG is blocking all incoming and outgoing emails from Thunderbird. Disabling email shield does not work, only disabling AVG entirely.
Best Answer chosen by Kaye PunellVeeramani Sivakumar (Sitel)Hello Kaye,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that AVG Internet Security blocking Thunderbird emails. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm the version of operating system installed in your device.
2. Are you getting any block message from AVG? If yes, please share us the screenshot of it.
3. Have you tried to update AVG Internet Security and check the status?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that AVG Internet Security blocking Thunderbird emails. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm the version of operating system installed in your device.
2. Are you getting any block message from AVG? If yes, please share us the screenshot of it.
3. Have you tried to update AVG Internet Security and check the status?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
David Patrick Cancellation
Helo I wish to cancel with immediare effect the free trial as above due to expire on 9th September 2024. and I would like this done within the next 24 hours and if not maters will be taken further
Best Answer chosen by David PatrickAbdul Kader (Foundever)Thank you for taking the time to write back to us, David.
I am sorry to hear that you did not receive the email from us.
I have resend the email for you. I request you check inbox/spam folder for any email from AVG.
You can also reach our Live Chat Support team by clicking the below link: https://support.avg.com/support_sales_chat?l=en
or https://support.avg.com/support_contact_form?l=en
Please click 'Purchase and renewal' for voice support team numbers.
If you have more queries, please do let us know.
Thank you and keep us updated.
I am sorry to hear that you did not receive the email from us.
I have resend the email for you. I request you check inbox/spam folder for any email from AVG.
You can also reach our Live Chat Support team by clicking the below link: https://support.avg.com/support_sales_chat?l=en
or https://support.avg.com/support_contact_form?l=en
Please click 'Purchase and renewal' for voice support team numbers.
If you have more queries, please do let us know.
Thank you and keep us updated.
You've reached the AVG community support forum.
I am really sorry to know that you are unable to send or receive emails via Outlook. We'll certainly check and help you out. When connected to AVG Secure VPN, you may experience problems while trying to send emails from an email client, such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail (Mac). This article contains instructions to solve such issues:
Please follow the below instructions & check if the issue persists:
Open AVG Internet Security > Click on Menu > Settings > Basic Protection > Email Shield > Untick/disable the "Scan outbound emails (SMTP)" checkbox. Once you've performed the above actions, please restart your computer once & check for the issue. If the issue persists, please follow the below article:
- Troubleshooting for sending emails when connected via AVG Secure VPN
Note: AVG Secure VPN has no impact on email behavior if you access your web based email account via an internet browser. If you are still facing the issue, please let me know.Thank you and keep us updated.