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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Holly HeathHolly Heath 
How to use AVG locate, AVG lock, or AVG shout?
Best Answer chosen by Holly Heath
Sugavaneshwaran KrishnamenonSugavaneshwaran Krishnamenon (Avast)
Hi Holly,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you let us know whether the lost phone is Android?
Also, let us know whether you had earlier configured the Anti-Theft feature in the AVG antivirus application installed on your phone.
Your information will be much helpful.
Thank you and keep us updated.
 
Para MountPara Mount 
Hello, our website is blocked by AVG.  It is whitelisted on Virus total and all virus companies, Norton, Mcafee etc however it is blocked to ALL avg users

Can you please provide a way we can privately send the website name so it can be removed from your black list. The webshield blocks all users. This is a 16 yr old company that has a placeholder up but will be creating a new website in near future that will be done my professionals and will be secure so avoid any issue that may have occurred to have caused that issue
Best Answer chosen by Para Mount
Midhun AloorMidhun Aloor (Avast)

Greetings,

We're sorry for the inconvenience caused.
Since you think that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link.
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you for understanding in advance!

Domenico SartoreDomenico Sartore 
Hi. since two days AVG installed on our server block file access of two of the PC in our network.
reported SMB brute force attack. We tried to set Allow for these specific address in general settings, but with no effect. removing samba protection is effective, but maybe dangerous....
thnk you in advance
Domenico
Best Answer chosen by Domenico Sartore
Delli GaneshDelli Ganesh (Avast)
Hello Domenico. 
Thank you for contacting AVG Support Community. 
We're sorry to hear that you're facing this trouble. 
We will certainly check and help you. 
Please send us the complete screenshot of that SMB: BruteForce pop-up and also confirm whether the IP address mentioned in that pop-up is your other PC's IP address.
Please refer to the below article to create a screenshot. 
http://support.avg.com/SupportArticleView?l=en&urlname=Create-screenshot (http://support.avg.com/SupportArticleView?l=en&urlname=Create-screenshot)
Also please check if AVG Internet Security is up to date. Please refer to the below article to update both the program version and virus definition in AVG Internet Security. 
https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus
Thank you and keep us updated. 
Melissa GreeneMelissa Greene 
Why is my VPN constantly disconnecting?  I look down and it's gone from green dot to red then my security is off too, but my internet is just fine.  What is the deal?  I have checked my computer and AVG is using most of my energy and storage.  Let's talk about it.
Best Answer chosen by Melissa Greene
Dinesh KrishnanDinesh Krishnan (Avast)
Hi Melissa,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
Please restart your computer once & try connecting to a different server (location) in AVG Secure VPN to check if it helps.
Also, share us the screenshot of task manager that shows the memory consumption by AVG, for better clarity.
 
Awn AAwn A 
Hi! just wondering if someone might able to give a comparison and their insights for:

1. AVG AntiTrack
2.AVG Secure VPN
3. AVG Internet Security

I feel like these 3 serves the same purpose and might only differ for one or two built in feature.
Do we really need to have these 3? Will one app or the other would override some functions or make one and the other useless? 

If we don't necessarily need to have those 3, which one would be the best app to have that gives more area of protection?
 
Best Answer chosen by Awn A
Kishore KumarKishore Kumar (Avast)
Hello Awm,
Thank you for contacting AVG Community Support.
We understand concern regarding different AVG subscription. We'll certainly check and help you out.

I'll let you know about each product.

AVG AntiTrack is a privacy application designed to keep your identity safe from the latest online tracking techniques and protect your system privacy. AVG AntiTrack injects fake information into the data that makes up your digital fingerprint. This action changes what information trackers, and third parties can see about you. AVG AntiTrack also clears tracking cookies and browser data from your web browsers.

AVG Secure VPN is an application that allows you to connect to the internet via secure AVG VPN servers using an encrypted tunnel to protect your online activity from eavesdropping. AVG Secure VPN can be used any time you want to connect to the internet with extra security and privacy. This is especially recommended when you are connected to a public or unsecured wireless network.

AVG Internet Security is our intelligent antivirus software that detect viruses, malware, spyware, ransomware, phishing, and other threats in real-time.

The 3 products serve different purpose and will not override with each other as they run independently.

We have our bundle pack named AVG Ultimate, which consists of 4 products namely: AVG AntiTrack, AVG Secure VPN, AVG Internet Security and AVG Tune Up. This bundle pack will cost less, compared to the total cost of all the 3 software. AVG Ultimate will provide you with immense protection and boosted PC performance.

If you are interested to avail, do let us know. I'll help you to check.

Awaiting your response.
Awais ArshadAwais Arshad 
Can the AVG Website Firewall protect my website against all types of cyber threats, including DDoS attacks, malware, and SQL injection? Also, if AVG detects any threat to my website, does it give any alert sound or notification to let me know about the issue?
Best Answer chosen by Awais Arshad
Delli GaneshDelli Ganesh (Avast)
Hello Awais.
Thank you for contacting AVG Community Support.
AVG Internet Security is a comprehensive security application that blocks viruses, spyware, and other malicious threats. Additionally, it protects you and your data against dangerous fake websites, ransomware, and hackers while you are online.
Since you want to protect your website please use the below link and reach our business support team for more information:
https://support.avg.com/business_contact_form?l=en&retUrl=business  (https://support.avg.com/business_contact_form?l=en&retUrl=business )
Thank you.
Awais ArshadAwais Arshad 
Can anyone provide a detailed list of features that are included in the AVG AntiVirus for? Specifically, what kind of malware scanning and blacklisting monitoring does it offer? Does it have a firewall to protect against hackers, and does it include an anti-spam filter? What kind of analysis does it perform on a website's reputation and performance, and how frequently are updates provided?
Best Answer chosen by Awais Arshad
Veeramani SivakumarVeeramani Sivakumar (Avast)
Hello Awais, 

We are glad to clarify about AVG Anti-virus features. It Includes our intelligent antivirus features that detect viruses, malware, spyware, ransomware, phishing, and other threats in real-time.

Enhanced Firewall monitors all network traffic between your PC and the outside world to protect you from unauthorized communication and intrusions. Enhanced Firewall prevents sensitive data from leaving your PC and blocks attempted intrusions by hackers. You can also set the application rules to control network and internet communication for specific software applications.

To know more about AVG Anti-virus feature, kindly refer the below article :

AVG Internet Security and AVG AntiVirus - FAQs
 
Awais ArshadAwais Arshad 
Are there any specific AVG products that are recommended for Amazon sellers to use in order to prevent security breaches and protect their business operations on the Amazon platform?
Best Answer chosen by Awais Arshad
Lathika RavindraLathika Ravindra (Avast)
Hello Awais,
Thank you for contacting AVG Community Support.
We're glad to point you in the right direction.
For further assistance in this regard, we recommend that you contact our PR team directly.
Please use this email address (pr@avg.com) to contact our PR team and get your query resolved.
Thank you for understanding in advance!
Awais ArshadAwais Arshad 
How can I configure AVG products to best protect my fire safety website against malware and cyber threats?
Best Answer chosen by Awais Arshad
Delli GaneshDelli Ganesh (Avast)
Hello Awais.
Thank you for contacting AVG Community Support.
AVG Internet Security for Windows is a comprehensive security application that blocks viruses, spyware, and other malicious threats. Additionally, it protects you and your data against dangerous fake websites, ransomware, and hackers while you are online.
Web Shield in AVG Internet Security actively scans data that is transferred when you browse the internet to prevent malware from being downloaded and running on your PC.
Thank you.
Ali JEAli JE 
Hy, Can I use AVG on the server, where my site is hosted. Actually, I am sending a request for the information to another domain. THis site is actually for tracking the box and I want to insure security that no harmful comes with the data. Is there any possibility?
Best Answer chosen by Ali JE
Elliana JameElliana Jame

Hi there,

 

It's definitely possible to use AVG on a server where your website is hosted.

As for your specific situation, using AVG on your server could help provide an extra layer of security when sending requests to another domain for tracking purposes. However, it's important to note that there may be other steps you need to take to fully protect your data and ensure the security of your website.


Using a reliable antivirus software like AVG can help ensure the security of your website and protect it from potential threats, especially when sending requests to other domains for tracking purposes.  In fact, we've used AVG to help protect our own website and can attest to its effectiveness.

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