I am expected to have my computer replaced in a matter of months. When it gets replaced, I may or may not have access to it, as it may be in an unusable state. Will I have to remove the subscription of AVG Internet Security before it breaks to be able to use it on a different computer, or will I have to buy a new subscription altogether, regardless if the account is disconnected from the computer?
My AVG VPN tells me I'm not connected to the internet on one of my devices only. However all of my other internet services do work normally. I have uninstalled VPN and then re-installed it, but it produces the same result. My VPN licence runs out in May 2021. Please help........
I renewed my subscription on 11-16-2020. since then my computer crashed and I had to buy a new one. How or can I transfer my subscription from my old computer to my new one. Or do I need to cancel my present one and presubscribe. I don't want to have to pay twice.
We will help you in this. You don't have to pay again. You can just have to reinstall your subscription in your new device. I have sent you an email with the instructions to install and activate. Please check your inbox/spam for the email & revert to us for further queries.
Hello, When I use Chrome AVG AntiTrack blocks some trackers but If I use Edge and open the same sites AVG AntiTrack does not block anything. So I'm wondering if AVG AntiTrack is working correctly on my PC and also if it is possible to test his efficiency? Thanks and best regards
I am using my AVG Secure VPN on a Windows 10 PC but, I am unable to connect to some websites, as the virtual IP address suggests that I am abroad. The only way I can connect to these sites is to turn off the AVG Secure VPN, then connect to the website. Once I have successfully connected to the website, I then turn the VPN back on. This somewhat negates the reason for having an AVG Secure VPN subscription in the first place. Under Settings, I have set “Location for this device” to off and “allow apps to access your location” is also set to off.
For your information, its something we have very little control of as its mainly up to the service provider whether they allow VPN connections or not. In some regions, VPN doesnt work due to the restrictions on the concerned website. Thank you for the understanding.
We're glad to help you with the reinstallation process. As it isn't recommended to share the product info over this post, we've sent you an email including the installation steps. If you require any assistance during the process, feel free to write back to us.
je possède un abonnement AVG internet security se terminant le 23 janvier 2021 (commande [Order ID removed] de jan 19). Début décembre j'ai reçu un mail me rappelant que l'abonnement allait se terminer et que je pouvais le renouveler. Ce que j'ai fait; (commande [Order ID removed] du 9 dec 20) se terminant le 24 Nov 2022. Je me suis aperçu que les deux abonnements sont en cours en même temps au lieu que mon échéance soit prolongée jusqu'au 23 janvier 2023. Ils possèdent tous les deux le même numéro d'activation. Que dois-je faire ?