Problem: The "Friends" screen does not allow me to add/edit new network ranges.
Why do I need new ranges? To avoid IP conflicts when using VPN to office network I use a different range as what the office does.
Story: I can log onto the VPN, but I cannot access or RDP into any devices. The device is not assigned a default gateway. The computer is also unable to access the internet. I have changed the networks to "private". Other computers on my home network that are not running AVG does not have this problem. I was hoping to add the office IP range to the list so that that can maybe solve this very annoying issue
I would like to inform you that you cannot manually add Friends networks in the Firewall settings. To allow the RDP, please open AVG Internet Security dashboard, click on "Menu-->Settings-->Components-->Firewall-->Customize" -To the right of "Policies" scroll down to click on "System Rules" -Enable the option for "Windows file sharing and printing", "allow remote desktop connection" and the last entry "Enable stealth mode".
If the issue persists, please let me know I will help you to get in touch with the remote team to resolve the issue.
Thank you for providing screenshot Graham, We have confirmed that this is a false detection by AVG which we are aware of and this will be fixed soon. You can select the AVG detection in their quarantine and restore the file. Best regards, Alok.
When opening AVG Internet Security a message at the bottom says a message similar to "Your PC is Cluttered and slowed down...etc...Resolve" -- pressing resolve shows items that can be fixed if I purchase AVG PC Tuneup. I already use AVG PC Tuneup so why is this message showing?
PC Tuneup indicates I have issues to resolve. I really dislike deceptive practices like this!!
See this screen capture showing I have not "issues": https://drive.google.com/file/d/11ep_vxp-venlkNnWLIRzH85962Ug30sb/view?usp=sharing
Unfortunately, after using using AVG free for 15= plus years, it's time to say good bye. Updates are no longer automatic and there is always a green tick saying you are protected yet updates need doing. I used to recommend AVG to all my customers, but no more. Sad but true. Bye.
I have an AVG Ultimate subscription. The download area retrieves what I call a program stub which downloads the required components. Because of Internet limits, I would like to download the full system from work for installation at home. Specifically the AVG Ultimate systems for "AVG Internet Security for Windows" and "AVG PC TuneUp for Windows."
Hi all. I have AVG installed on my mac. Currently the field shield alert is popping up every 15 seconds with the following message: "Multiple threats secured! We've moved analyticsd to your Virus Chest because it was infected with MacOS:Adload-S [Trj]." I don't understand what this means? What is analyticsd? I've tried deleting the files from quarantine but they won't go (there's 180 files in quarantine, as the file shield alert pops up every 15 seconds..!). Any help? I don't know what what it means or to do with it! Thank you!!
Today, while logging into my Mac laptop, I saw a pop-up window from AVG Security informing me of “2 new notifications”. However, after I logged in, the window disappeared and I have no way of knowing what these notifications were regarding.
Does AVG Security keep a log of all notifications it brings to the user’s attention? If so, do you know how I can access it?
The information regarding my Mac’s operating system and my AVG software are as follows:
(1) Mac Book Pro •macOS High Sierra Version 10.13.3
(2) AVG Antivirus • Version 18.2 (99c8aa549be2) • Virus definition: 18021202 • Last update: February 12, 2018
I'm afraid without seeing what exactly the notification was, I cannot determine if it was really a Threat detection. However, since you've already run a deep scan and no infections were found, it is safe to say that your computer has not been infected.