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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Alex TimAlex Tim 
I had Installed avg Internet security on my opera and currently working on my client site https://ibloxfruitsvalues.com/ but the issue is that it says its not secure on opera by avg i have turned on the https but its still showing safety alert but on chrome there no such error as the site is using secure protocol don't know why this is happening 
Best Answer chosen by Alex Tim
Krishna JayathilakKrishna Jayathilak (Foundever)
Thank you for providing the information.
Could you please share us a full screenshot of the site where it says as not secure?
Here is an article for taking screenshot: https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot (https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot)
Awaiting for your response.
enes eenes e 
https://support.avg.com/answers?dt=login&id=9060N000000gKalQAE

Hello. The download link is broken. Please provide a valid link. Thank you.
    Best Answer chosen by enes e
    Abdul KaderAbdul Kader (Foundever)
    Thank you for taking the time to write back to us, Enes.
    Upon checking the link you have shared, I understand that you want to install older version of AVG Internet Security. 
    Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
    May I know if you want to recover any files from Data Safe?
    Are you using the older version of AVG Internet Security?
    Do you want to open avgfv file?
    Looking forward to your response and the opportunity to assist you further.
    Thank you and keep us updated. 
    johnson taijohnson tai 
    Hello,
    There seems to have a conflict between AVG secure VPN and AVG Driver updater on my lap top.


    i). I have my AVG Secure VPN in  'ON' position.
    ii). I open up AVG Driver updater and it tells me with a list of warnings regarding my Wi-Fi security.
    iii). It also gives me an option to resolve the problem.
    iv). If I click on the 'Resolve' button, it suggests me to purchase AVG secure VPN.

    Do I need to purchase another version of AVG secure ?

    Please advise.
    Thanks, 
    Johnson Tai.
    Best Answer chosen by johnson tai
    johnson taijohnson tai
    User-added image
    Ozgur karaOzgur kara 
    hi,
    AVG VPN prevents me from copying files to the network and prevents the outlook program
    NAS File copy error 0x8007003b.
    Outlook mail does not send or receive.
    Best Answer chosen by Ozgur kara
    Syed Afroze Arfat AkbarSyed Afroze Arfat Akbar (Foundever)
    Hello Ozgur,
    You've reached the AVG community support forum.
    I am really sorry to know that you are unable to send or receive emails via Outlook. We'll certainly check and help you out. When connected to AVG Secure VPN, you may experience problems while trying to send emails from an email client, such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail (Mac). This article contains instructions to solve such issues: 

    Please follow the below instructions & check if the issue persists:

    Open AVG Internet Security > Click on Menu > Settings > Basic Protection > Email Shield > Untick/disable the "Scan outbound emails (SMTP)" checkbox. Once you've performed the above actions, please restart your computer once & check for the issue. If the issue persists, please follow the below article: Note: AVG Secure VPN has no impact on email behavior if you access your web based email account via an internet browser. If you are still facing the issue, please let me know. 

    Thank you and keep us updated.
    Colin BarberColin Barber 
    I received an email from Veeramani Sivakumar concerning my request # 22165524. My cancellations of my 4 AVG products was acknowledged. I replied to this email at support@help.avg.com because it didn't say no reply. However, once again it said my email was NOT delivered. I am getting extremely frustrated.  I said in my reply "That means that I will receive  a FULL REFUND of $ 59.93 charged to my credit card for AVG Driver Updater as I cancelled it "within 30 days of payment, you're entitled to a full refund." which is your company policy.
    Best Answer chosen by Colin Barber
    Syed Afroze Arfat AkbarSyed Afroze Arfat Akbar (Foundever)
    Hello Colin,
    You've reached the AVG community support forum.
    I am sorry to hear that you were unable to reply back to our team via email. I understand that you wish for the refund. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

    Thank you for your understanding. 
    Marek GulMarek Gul 
    Hi,
    I have been using AVG Browser Pro Add on to download YT films for a few years with success. Since a couple of months ago I can not as they are seen by the downloader as "text files". Is there a way to fix it or it is permamnent change,
    rgds
    Best Answer chosen by Marek Gul
    Marek GulMarek Gul
    sorry for the typo in the title - of course I ment Youtube. OS is WIn 10, and I have the latest version of Browser. I tried reinstallind etc ( all you mentioned) with no effect.User-added image
    Ed TyrrellEd Tyrrell 
    Hello everyone,
    Every couple of minutes today, I am seeing a pop up window from AVG telling me that an attempt to access a certain site has been blocked "Threat Blocked". It's for a website that I don't believe I accessed, but it is possible - it's connected to a cryptocurrency that I invested in.
    I updated the subscription, ran an intelligent scan and a deep scan but nothing has changed.
    It still pops up even if I am not active on the internet. 
    Has anyone seen anything similar?
    Thank you in advance
    Ed
    Best Answer chosen by Ed Tyrrell
    Abdul KaderAbdul Kader (Foundever)
    Hello Ed, 
    Thank you for contacting AVG Community Support.
    We understand that you are receiving 'Threat Secured/Threat Blocked' popup notifications frequently. We'll certainly check and help you out. 
    Most AVG applications display notifications about application activity, product updates, warnings, and alerts.
    You will get the threat popup notification when threat blocked by AVG and remind you about the same.
    To disable or reduce the pop-up notifications, follow the instructions in this article according to your app: 
    Managing pop-up notifications in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home#idt_010)
    Thank you and keep us updated.
    Shaun LewisShaun Lewis 

    Norton offers a Safe Web certificate, which I’ve obtained for my website to ensure its authenticity and security. I was wondering if AVG provides a similar Safe Web certificate for websites?

    Best Answer chosen by Shaun Lewis
    Veeramani SivakumarVeeramani Sivakumar (Sitel)
    Hello Shaun, 

    Thank you for reaching AVG support channel. We understand that you would like to get web safe certificate from AVG. We are glad to clarify you.

    We are sorry to inform you that we do not provide any cerificate for websites. However, if the website is not secure, AVG program will notify the user during the scan (or) while trying to access the website. Hope you understand it. 

    If you need any further help, feel free to contact us at anytime. Have a great day!
    Serena SpeakerSerena Speaker 
    I purchased this product on 09-16-24 but it did not work and I had to take my computer into local computer techs to have it fixed which cost me $100.00
    Please refund this TUNE UP cost ASAP to my credit card to which it was charged.
    I have used AVG security for many years with out issues but this product was not satisfactory.
    This request is with in the time line for the refund to be issued
    Best Answer chosen by Serena Speaker
    Syed Afroze Arfat AkbarSyed Afroze Arfat Akbar (Foundever)
    Hello Serena,
    You've reached the AVG community support forum.
    I am sorry to hear that you faced issues due to AVG TuneUp. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

    Thank you for your understanding. 
    Ron SherwoodRon Sherwood 
    In my AVG Security recently AVG has started asking for a "password" to access Settings.  I never set a password. how do I fix this?
    Best Answer chosen by Ron Sherwood
    Syed Afroze Arfat AkbarSyed Afroze Arfat Akbar (Foundever)
    Hello Ron,
    You've reached the AVG community support forum.
    I am sorry to hear that AVG Internet Security is asking for password. I have sent you the email regarding this issue. Please check for the email and get back to us.

    ​​​​​​​Looking forward to hearing from you.
     
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