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Regular Pop up
Hello everyone,
Every couple of minutes today, I am seeing a pop up window from AVG telling me that an attempt to access a certain site has been blocked "Threat Blocked". It's for a website that I don't believe I accessed, but it is possible - it's connected to a cryptocurrency that I invested in.
I updated the subscription, ran an intelligent scan and a deep scan but nothing has changed.
It still pops up even if I am not active on the internet.
Has anyone seen anything similar?
Thank you in advance
Ed
Every couple of minutes today, I am seeing a pop up window from AVG telling me that an attempt to access a certain site has been blocked "Threat Blocked". It's for a website that I don't believe I accessed, but it is possible - it's connected to a cryptocurrency that I invested in.
I updated the subscription, ran an intelligent scan and a deep scan but nothing has changed.
It still pops up even if I am not active on the internet.
Has anyone seen anything similar?
Thank you in advance
Ed
Best Answer chosen by Shaun Lewis
Veeramani Sivakumar (Sitel)Hello Shaun,
Thank you for reaching AVG support channel. We understand that you would like to get web safe certificate from AVG. We are glad to clarify you.
We are sorry to inform you that we do not provide any cerificate for websites. However, if the website is not secure, AVG program will notify the user during the scan (or) while trying to access the website. Hope you understand it.
If you need any further help, feel free to contact us at anytime. Have a great day!
Thank you for reaching AVG support channel. We understand that you would like to get web safe certificate from AVG. We are glad to clarify you.
We are sorry to inform you that we do not provide any cerificate for websites. However, if the website is not secure, AVG program will notify the user during the scan (or) while trying to access the website. Hope you understand it.
If you need any further help, feel free to contact us at anytime. Have a great day!
Serena Speaker Refund for AVG TUNE UP= $39.99
I purchased this product on 09-16-24 but it did not work and I had to take my computer into local computer techs to have it fixed which cost me $100.00
Please refund this TUNE UP cost ASAP to my credit card to which it was charged.
I have used AVG security for many years with out issues but this product was not satisfactory.
This request is with in the time line for the refund to be issued
Please refund this TUNE UP cost ASAP to my credit card to which it was charged.
I have used AVG security for many years with out issues but this product was not satisfactory.
This request is with in the time line for the refund to be issued
Best Answer chosen by Serena SpeakerSyed Afroze Arfat Akbar (Foundever)Hello Serena,
You've reached the AVG community support forum.
I am sorry to hear that you faced issues due to AVG TuneUp. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
You've reached the AVG community support forum.
I am sorry to hear that you faced issues due to AVG TuneUp. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Ron Sherwood access to settings
In my AVG Security recently AVG has started asking for a "password" to access Settings. I never set a password. how do I fix this?
Best Answer chosen by Ron SherwoodSyed Afroze Arfat Akbar (Foundever)Hello Ron,
You've reached the AVG community support forum.
I am sorry to hear that AVG Internet Security is asking for password. I have sent you the email regarding this issue. Please check for the email and get back to us.
Looking forward to hearing from you.
You've reached the AVG community support forum.
I am sorry to hear that AVG Internet Security is asking for password. I have sent you the email regarding this issue. Please check for the email and get back to us.
Looking forward to hearing from you.
Raul Dantas Modulos de Proteção
Quando tento ligar os módulos de proteção do Avg não funciona aparece corrigindo por meio segundo e para automaticamente por favor alguem me ajude.
Best Answer chosen by Raul DantasSyed Afroze Arfat Akbar (Foundever)Thank you for writing us back Raul,
I am sorry to hear that you are unable to turn on the shields of AVG Internet Security. I would request you to repair the AVG Internet Security and check, if the issue persits or not. If it does, I would request you to reinstall the AVG Internet Security. To do that follow the below article :
Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Translate. NOTE: The below message is translated for your convenience using Translate.
Obrigado por nos escrever de volta Raul,
Lamento saber que você não consegue ativar os escudos do AVG Internet Security. Solicito que você repare o AVG Internet Security e verifique se o problema persiste ou não. Se isso acontecer, solicito que você reinstale o AVG Internet Security. Para fazer isso siga o artigo abaixo:
Obrigado pela sua compreensão.
I am sorry to hear that you are unable to turn on the shields of AVG Internet Security. I would request you to repair the AVG Internet Security and check, if the issue persits or not. If it does, I would request you to reinstall the AVG Internet Security. To do that follow the below article :
- Uninstall AVG Internet Security
- Restart your device - don’t miss this step!
- Download and install AVG Internet Security
- Activate AVG Internet Security
I hope that helps resolve your issue! If you’re still having any trouble, or have any questions, feel free to message me. I’d be happy to help.
Thank you for your understanding.Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Translate. NOTE: The below message is translated for your convenience using Translate.
Obrigado por nos escrever de volta Raul,
Lamento saber que você não consegue ativar os escudos do AVG Internet Security. Solicito que você repare o AVG Internet Security e verifique se o problema persiste ou não. Se isso acontecer, solicito que você reinstale o AVG Internet Security. Para fazer isso siga o artigo abaixo:
- Uninstall AVG Internet Security
- Restart your device - don’t miss this step!
- Download and install AVG Internet Security
- Activate AVG Internet Security
Obrigado pela sua compreensão.
Kaye Punell Blovking Thunderbird emails
As of this morning AVG is blocking all incoming and outgoing emails from Thunderbird. Disabling email shield does not work, only disabling AVG entirely.
Best Answer chosen by Kaye PunellVeeramani Sivakumar (Sitel)Hello Kaye,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that AVG Internet Security blocking Thunderbird emails. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm the version of operating system installed in your device.
2. Are you getting any block message from AVG? If yes, please share us the screenshot of it.
3. Have you tried to update AVG Internet Security and check the status?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that AVG Internet Security blocking Thunderbird emails. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm the version of operating system installed in your device.
2. Are you getting any block message from AVG? If yes, please share us the screenshot of it.
3. Have you tried to update AVG Internet Security and check the status?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
David Patrick Cancellation
Helo I wish to cancel with immediare effect the free trial as above due to expire on 9th September 2024. and I would like this done within the next 24 hours and if not maters will be taken further
Best Answer chosen by David PatrickAbdul Kader (Foundever)Thank you for taking the time to write back to us, David.
I am sorry to hear that you did not receive the email from us.
I have resend the email for you. I request you check inbox/spam folder for any email from AVG.
You can also reach our Live Chat Support team by clicking the below link: https://support.avg.com/support_sales_chat?l=en
or https://support.avg.com/support_contact_form?l=en
Please click 'Purchase and renewal' for voice support team numbers.
If you have more queries, please do let us know.
Thank you and keep us updated.
I am sorry to hear that you did not receive the email from us.
I have resend the email for you. I request you check inbox/spam folder for any email from AVG.
You can also reach our Live Chat Support team by clicking the below link: https://support.avg.com/support_sales_chat?l=en
or https://support.avg.com/support_contact_form?l=en
Please click 'Purchase and renewal' for voice support team numbers.
If you have more queries, please do let us know.
Thank you and keep us updated.
Abdullah Nawaz How Do You Maximize AVG's Performance Without Slowing Down Your PC?
Hello everyone,
I've been using AVG for a while now, and it's great at keeping my system secure. However, I've noticed that sometimes it can slow down my PC, especially during scans or updates. I'm curious to know what settings or practices you all follow to get the best performance out of AVG without compromising on security. Are there any specific features you enable or disable? Any tips or tricks to make sure AVG runs smoothly in the background? Looking forward to your suggestions.
I've been using AVG for a while now, and it's great at keeping my system secure. However, I've noticed that sometimes it can slow down my PC, especially during scans or updates. I'm curious to know what settings or practices you all follow to get the best performance out of AVG without compromising on security. Are there any specific features you enable or disable? Any tips or tricks to make sure AVG runs smoothly in the background? Looking forward to your suggestions.
Best Answer chosen by Abdullah NawazSyed Afroze Arfat Akbar (Foundever)Hello Abdullah,
You've reached the AVG community support forum.
I understand that, you wish to know on how to maximize AVG Perfomance Without Slowing Down Your PC. To do that follow the below instructions :
Looking forward to hearing from you.
You've reached the AVG community support forum.
I understand that, you wish to know on how to maximize AVG Perfomance Without Slowing Down Your PC. To do that follow the below instructions :
- Make sure you have the latest updates for Windows and device drivers. ...
- Restart your PC and open only the apps you need. ...
- Make sure the system is managing the page file size. ...
- Check for low disk space and free up space.
- Disable Launching Programs at Startup. ...
- Delete Old Software. ...
Looking forward to hearing from you.
A. Strehler Refund of Subscription bought by mistake
I was trying to update my old credit card information and and accidentally updated an old deactivated subscription(AVG Internet Security) that I don't use or need anymore.
My current subscription AVG Ultimate is now up to date and I don't need the Internet Security.
I want to refund the AVG Internet Security bought yesterday by mistake.
Best Answer chosen by A. StrehlerAbdul Kader (Foundever)Hello A Strehler,
Thank you for contacting AVG Community Support.
We are sorry to know that you want a refund for AVG subscription purchased. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Thank you for contacting AVG Community Support.
We are sorry to know that you want a refund for AVG subscription purchased. We'll certainly check and help you out.
As it isn't advised to discuss order/account related info here, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
patrick rullens antitrack problem
Hello When I start Antitrack I get an error not able to detect registry
Best Answer chosen by patrick rullensKrishna Jayathilak (Foundever)Hello Patrick,
Thank you for contacting AVG community Forum.
We see that when you start the AVG AntiTrack you are getting error message.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know your operating system version name and number of your device?
Also please provide us the version number of AVG AntiTrack.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here:https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot (https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot)
Awaiting for your response.
Thank you for contacting AVG community Forum.
We see that when you start the AVG AntiTrack you are getting error message.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know your operating system version name and number of your device?
Also please provide us the version number of AVG AntiTrack.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here:https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot (https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot)
Awaiting for your response.
Thank you for contacting AVG Community Support.
We understand that you are receiving 'Threat Secured/Threat Blocked' popup notifications frequently. We'll certainly check and help you out.
Most AVG applications display notifications about application activity, product updates, warnings, and alerts.
You will get the threat popup notification when threat blocked by AVG and remind you about the same.
To disable or reduce the pop-up notifications, follow the instructions in this article according to your app:
Managing pop-up notifications in AVG products (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home#idt_010)
Thank you and keep us updated.