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  • (AB) Alan Binch
  • (BA) Borislav Angelov
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brian brianbrian brian 
the previous years I have bought a licences for my three computers in each case there was nearly a month to go on the existing license so enter new licence number and the licence starts from today even though there is still a month to go on the licence this has happened everytime and must have lost  at least 6months. I have my email address and these products registered every time I try to log in I am refused when I eventually get logged in it shows no products purchased. I buy my products from a repuable reseller and get a sales code and avg gives me a licence code by return email, why do these products not show. At the moment I have six different licences on three computers
Best Answer chosen by brian brian
brian brianbrian brian
Everytime I use AVG it says flashing in red please renew your licence to keep your system protected even though there is nearly a month left. Is this so that I will renew early and therefore your profit margin will increase, do you not earn enough without being dishonest, dishonest yes that is what it is. Then its ok because having asked the question you dont tell me but PLEASE BE INFORMED .........has the tone of a n official court summons about it. No this does not make it ok and I am not PLEASED to be INFORMED this is a maketing ploy to make more profit. I do wonder how much profit has been made out of this. Hope you do not mind me reposting this on a few sites?
Edward LeggettEdward Leggett 
I am trying AVG's free tune up trial, I have run the maintenance and it say's one hard disk heavily fragmented I have run fix, and it has used over 35GB's on my hard drive, I ran maintenance again 2 hours later and it said one hard disk heavily fragmented, why has it not fixed the hard drive on the first maintenance.
Best Answer chosen by Edward Leggett
ZbynekZbynek (AVG Technologies) 
Hi Edward,
Do you have at least 15% free space? Also please make sure that there are no hight hard drive operations which may prevent it.
Thanks
Tomasz KowalTomasz Kowal 
Hello!
I've got a problem with my AVG AntiVirus Free 2015. A few days ago I noticed that although the AVG is on, all its components are inactive. Neither could I scan my computer, nor update the virus database. Moreover, I cannot even uninstall the software. I have tried many ways to do it - even used AVG Remover and AVG ResetAccess. Nothing works. As a result, I have my computer without any protection and cannot repair or uninstall my AVG. I'd be grateful if you could help me.
Best Answer chosen by Tomasz Kowal
Alan BinchAlan Binch
Tomasz, Try removing AVG by downloading & using the 32 or 64bit 2015 Remover (http://www.avg.com/ww-en/utilities) [Scroll Down], whichever suits your system. If you're not sure about 32 or 64 bit on your system have a look @ this link (http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=140471#post_140471). 
AVG Guru
Jeff LeflerJeff Lefler 
Since installing AVG my office 365 outlook will not send or recieve emails. Looks like a setting in the firewall but unable to fix it. I have repaired AVG and also uninstalled and reinstalled the outlook connector but still unable to recieve emails. It connects to the server and syncs without errors, just doesnt show any emails.
Best Answer chosen by Petr Jezek (AVG Technologies)
Jeff LeflerJeff Lefler
I figured it out, I ended up having to disable email scanner and outlook add in and works fine now.
William MyersWilliam Myers 
I sent an invite to my laptop to join my network. When trying to install AVG Zen I receive the following error code OxE001F9OE. Tried a number of times and received the same code every time.
Best Answer chosen by Zbynek (AVG Technologies) 
Alan BinchAlan Binch
Ahmad Afiq HasanAhmad Afiq Hasan 
Just recently purchased my AVG PC TuneUp 2015 and installed. After I restart my pc, the icon change to windows icon error similar like the one in this link: 

https://www.google.com.my/search?q=windows+error+inaccessible_boot_device&espv=2&biw=1920&bih=979&source=lnms&tbm=isch&sa=X&ei=_su_VJnkNpDf8AX-zICoCg&ved=0CAcQ_AUoAg#tbm=isch&q=windows+error+icon&imgdii=_&imgrc=BEiMC-4P00O0DM%253A%3BeCyEzW9ERpbUMM%3Bhttp%253A%252F%252Fi247.photobucket.com%252Falbums%252Fgg139%252FBalexGT%252Ferror-3.png%3Bhttp%253A%252F%252Fpixshark.com%252Fwindows-xp-error-icon.htm%3B800%3B600
Best Answer chosen by Zbynek (AVG Technologies) 
ZbynekZbynek (AVG Technologies) 
You should be able to fix Icon manually by entering path from Target.
Thanks
Renate van NijenRenate van Nijen 
I have been using AVG for quite some time now, purchased the programme, but the other day I receive a popup from AVG the Netherlands BV to try out PC Tune up. telling me I had thousands of unuseful bits in my computer, etc. I am not an expert and trusting AVG since I had bought their programme I did a tryout cleanup. I don´t have any intention to purchase this programme after this but I was literally 'stalked' by this new Tune up programme. Every time I opened my computer and just very inconvenient moments I received a popup that my computer would no longer be cleaned. I just clicked it away, irritated, but hey. Then this morning I could not click it away. The little cross didn´t work, nothing worked so I tried to uninstall it. Doesn´t seem to work either. I am no computer wizz kid but extremely irritated by this. Is this truly an AVG programme and if so, why are they bullying me into buying it and if not, why wasn´t I protected to receive this programme in the first place. If this is an official AVG programme I would really like to make an official complaint but I cannot see where I can do this. Anybody has some suggestions? Thanks in advance.
Best Answer chosen by Zbynek (AVG Technologies) 
John ConnorJohn Connor
Yes, PC TuneUp is an AVG programme. Sorry to hear it is irritating you. This article may help you uninstall: http://support.avg.com/SupportArticleView?q=uninstall+pc+tuneup&urlname=How-to-uninstall-AVG-PC-TuneUp&l=en_US (http://support.avg.com/SupportArticleView?q=uninstall+pc+tuneup&urlname=How-to-uninstall-AVG-PC-TuneUp&l=en_US)
Best Answer chosen by Petr Jezek (AVG Technologies)
Alan BinchAlan Binch
Todd, Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=Support-for-DriverUpdate). If that doesn't help, Re actual AVG Community Support expert assistance from Brno, Czech Rep.. They will attend to your posting @ their earliest convenience but please bear this in mind (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509).
AVG Guru
Bob WeinerBob Weiner 
What is avg bonjour service?
Best Answer chosen by Petr Jezek (AVG Technologies)
Bob WeinerBob Weiner
I do nothing with Apple, but who knows, strange things happen.

Thanks for you time. You may close this out.
Sakis KomSakis Kom 
Can i use AVG Free 2012, or i have problems and not finding virus?
I like the old GUI. I hate the black GUI fron 2014 version.
Best Answer chosen by Petr Jezek (AVG Technologies)
Alan BinchAlan Binch
Sakis, If your AVG 2012 Free vdb updates are still working you should be OK but obviously AVG 2014 Free is the new product off the production line with latest design features. In the end of the day it's always better to use the most up-to-date product.
AVG Guru
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