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  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
brian brianbrian brian 
the previous years I have bought a licences for my three computers in each case there was nearly a month to go on the existing license so enter new licence number and the licence starts from today even though there is still a month to go on the licence this has happened everytime and must have lost  at least 6months. I have my email address and these products registered every time I try to log in I am refused when I eventually get logged in it shows no products purchased. I buy my products from a repuable reseller and get a sales code and avg gives me a licence code by return email, why do these products not show. At the moment I have six different licences on three computers
Best Answer chosen by brian brian
brian brianbrian brian
Everytime I use AVG it says flashing in red please renew your licence to keep your system protected even though there is nearly a month left. Is this so that I will renew early and therefore your profit margin will increase, do you not earn enough without being dishonest, dishonest yes that is what it is. Then its ok because having asked the question you dont tell me but PLEASE BE INFORMED .........has the tone of a n official court summons about it. No this does not make it ok and I am not PLEASED to be INFORMED this is a maketing ploy to make more profit. I do wonder how much profit has been made out of this. Hope you do not mind me reposting this on a few sites?
Best Answer chosen by Petr (AVG Technologies) 
Tom SeipertTom Seipert
Thank you for the response.  I am very happy with the Privacy feature and ad blocker part of the product. It has speeded up my enjoyment for 'the various websites immensely especially Fox News.  I do not think I need addtion AD B;ocking software at this time and thanks for helping me understand the differneces.  Great product!
William OsbornWilliam Osborn 

Recently, I had to restore my computer to a state almost two years earlier, to recover from a major systerm crash. At the time, I had Cloudcare, and later had a one-year subscription to AVG Family Safety which expired in June of this year. As far as I can tell, currently neither Cloud Care or Family Security are present on my Programs list, however the Bsecure Endpoint Security program still remains. 

When the message appeared today, and blocked internet access, I was able to do a normal Systems Restore to a point two days earlier. 

Can you please send me instructions on how to remove whatever is remaining on my system that would case that error message to appear and lock up my internet?   Thanks

Best Answer chosen by Petr (AVG Technologies) 
Alan BinchAlan Binch
William, Have a look @ this link (https://support.avg.com/answers?id=906b0000000D3neAAC).
AVG Guru
roland wilsonroland wilson 
how do I stop pop ups in lower right side of screen
Best Answer chosen by roland wilson
AvinashAvinash (AVG Technologies) 
Hello Roland.
Thank you for contacting us. Are you receiving the pop ups from AVG? May I know if you have installed any trial version of AVG on your PC? If you can, please share a screenshot ( http://avgclick.me/createascreenshot ) of the pop ups you are receiving. Thank you.
Carole AshworthCarole Ashworth 
Can't find an answer to the following question anywhere else - does anyone know...? 
AVG PC TuneUp® 2015 1-year subscription  = currently £22.49
Is this annual fee for installation on one computer only, or would it be available to install on 2 computers?
(My PC and Laptop already both covered with AVG Internet Security programme = pay for 2 computers)
Best Answer chosen by Carole Ashworth
Alan BinchAlan Binch
Carole, Have a look @ this webpage (http://www.avg.com/ww-en/avg-pctuneup). Click on 'More Options' & you'll see all the various alternatives available.
AVG Guru
Best Answer chosen by Petr (AVG Technologies) 
Alan BinchAlan Binch
Neil, Unfortunately No!.. Have a look @ this link (https://support.avg.com/answers?id=906b0000000D5bpAAC).
AVG Guru
nano ronnano ron 
i have waiting to long to this bug to be fixed, i reported it a long time ago and still no fix, to shame i will need to use other programs for cleaning my junk space on my pc.
Best Answer chosen by nano ron
AvinashAvinash (AVG Technologies) 
Hello Nano.
We sincerely apologize for the inconvenience. Our technical team is still working on the fix. Thank you.
Sakis KomSakis Kom 
Can i use AVG Free 2012, or i have problems and not finding virus?
I like the old GUI. I hate the black GUI fron 2014 version.
Best Answer chosen by Petr (AVG Technologies) 
Alan BinchAlan Binch
Sakis, If your AVG 2012 Free vdb updates are still working you should be OK but obviously AVG 2014 Free is the new product off the production line with latest design features. In the end of the day it's always better to use the most up-to-date product.
AVG Guru
Susan HendersonSusan Henderson 
I have a problem with activating my AVG PC Tuneup which I bought 2 days ago. The licence key when I enter it on the register  says this key is invalid and will not go past that first page. I have asked to retrieve the code and it is the same one and will not activate the product. How do I fix this>

Please help me if you can

Best Answer chosen by Susan Henderson
Susan HendersonSusan Henderson
Yes I have done both of those things
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