AVG has Quarantined a file that a program needs to open. When i try to restore MENU>QUARANTINE i press on the quarantine in the drop down but nothing happens - it doesn't do anything or go to the files so I can restore
Recently I feel like I've been hacked or someone has control of my computer because last night my resolution suddenly went down and a ton of internet explorer pages opened. I recently accidentally accepted a contact request from someone I didn't know on Skype. I removed them immediately but it happened after I did that. I did a scan with AVG and it removed TrojanRansomer.dbb but it was a file that wasn't associated with Skype.
Best Answer chosen by Petr Jezek (AVG Technologies)
The file was in the virus vault, unfortunately without consent.exe active you don't have permission to restore it. I have finally resolved this, and I will record this for others who may share a similar fate. You are completely unable to run anything in Windows, or on the cmd prompt, without first putting it in /SAFE mode. Anyway, first, I looked at a previous version of the c:\windows\system32 folder (folder, properties, previous versions). I copied the file content.exe to a USB stick, I couldn't copy it to the correct folder, without permission. I then rebooted my machine into safe mode with a command prompt, which gave me administrator rights, and brought back some memories (I am that old) remembering how to use DOS copy; copy e:\content.exe c:\windows\system32\content.exe Rebooted and everything worked again. Sounds, easy, but it took me some time of experimenting with other methods, and a nod to someone on a tech forum, who gave me the idea from something they had dealt with. AVG has not shouted about the file again, so no idea why it did the first time, but I will be checking suggestions to protect more thoroughly in future.
I know it has something to do with ads. When I go to a site, it almost always comes up with "waiting for www.superfish.com" or some other ad name. It's really bogging down my computer. I need to find a way to permanently remove it if possible.
I just updated my AVG free protection to build 4744 and chose to get the 30 day premium trial. Now, I can't access any websites through any browser when the AVG firewall is turned on... As soon as I turn it off I can.