AVG Support Community
We tried to induce the issue reported and unfortunately, we couldn't see the same behavior. I would request you to update the AVG version to 19.5 and check if the issue appears again.
I would also like to understand the purpose of renaming the file avgardisk.sys. Awaiting for your response.
This is BS. I try system restore and oh what a surprise, the problem comes from Avast. I can't restore because of the same problem.
so right now I have no access to a laptop with a lot of important information and memories. Thanks for not checking out your updates well. You created a virus and crushed us all.
Thank you IBM Ace!
Had this same major issue on an iMac running win 7 via bootcamp and solved it by running efi boot via usb and overwriting the corrupt file from the other folder.
So far so good
I am the original poster and as I said 27 months ago on October 7, 2019:-
"They are not going to fix this.
This was first reported over 6 months ago and they say they can't even reproduce the problem, despite many people reporting the same problem on various operating systems.
All they need to do is delete or rename avgsrdisk.sys and EVERY version of Windows will fail to load, even into safe mode.
If anyone is doing a complete re-install of Windows for any reason, then just delete or rename avgsrdisk.sys and see how far a reboot gets.
Report the failures to this thread and maybe they will get their engineers to look at it properly.
I am afraid that the ONLY fix for this is to do a complete re-install of Windows."
Try to think before you propose a solution.
You have to be in Windows, before any of your solutions will work.
How do you apply any of the above solutions if you can't even boot the system into Windows?!
Why has it taken 2 years to fix this?
Has anyone in support done what I suggested years ago, i.e. delete or rename this file and then re-boot your system. Then come up with a solution to recover Windows.
I think the problem AVG has , is that they don't know how to fix this problem, so they fob people off with so-called solutions which can never work.
What you are suggesting is analogous to the car running petrol. You suggest driving to a petrol station and fill up - pathetic.
Even Microsoft support aren't this bad.