Hi,
AVG Antivirus will not open for Apple Mac High Sierra OS 10.13.2. The app simply won’t open. I have tried researching online various ways to get around this issue but as it stands, I have no protection for my MacBook Pro. Unfortunately this is a fairly serious issue for me, as I have sensitive business clientele data which needs to be protected. I have used AVG for years and I exclusively use AVG as my antivirus provider, but I cannot have my laptop unprotected. Is there anything at all that I can do to rectify this problem? If not I will be forced to switch to another antivirus provider as it is in the best interest of my clients, but I would hate to do this as I’ve been a loyal AVG user since the early 2000’s and I have always felt that it is the best protection available.
I hope that there is a resolution for this problem. I look forward to AVG’s help and feedback. To clarify, it is not that I want to switch providers, it’s just that I cannot expect to be without protection of some kind after the next 24 - 48 hours because it would be unfair to my clients to have their information potentially exposed. I have shut off my WIFI connection on my MacBook Pro which will remain off until I hear back from AVG as this is the only way to maintain security until a resolve of some sort can be reached.
Thank you for your time and support. I greatly appreciate it and I hope to continue using AVG. I have recommended the software to clients and other businesses which I work with as AVG has been fantastic at protecting my sensitive information using both antiviral scans and real time monitoring. The AVG team and the AVG software is bar none, the best software available to Apple Mac and Microsoft PC users.
I was not given a case #.
I removed and re-installed as you suggested. I will be waiting for the update to resolve the other issue.
Hope this will resolve all, eventually...
Doug