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Alan Binch
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Miloslav Serba
patrick rullens antitrack problem
Hello When I start Antitrack I get an error not able to detect registry
Lesley Z AVG TuneUp New Interface Customer Feedback
This is feedback to AVG.
I am adding my voice in support of other AVG customers who are not happy with your new TuneUp.
I have been an AVG customer for 17 years. I have rolled with the software changes with no issues. However, the new TuneUp interface is definitely not user friendly. In AVG's attempts to refresh the software you have created a mess. Poor job from a customer perspective. I have read in an earlier comment that AVG are not going to revert back to the previous interface. Does AVG have plans to change the interface of all your software to mirror the TuneUp one?
I am adding my voice in support of other AVG customers who are not happy with your new TuneUp.
I have been an AVG customer for 17 years. I have rolled with the software changes with no issues. However, the new TuneUp interface is definitely not user friendly. In AVG's attempts to refresh the software you have created a mess. Poor job from a customer perspective. I have read in an earlier comment that AVG are not going to revert back to the previous interface. Does AVG have plans to change the interface of all your software to mirror the TuneUp one?
Best Answer chosen by Lesley ZJovana Letica (Avast)Hello Lesley,
Thank you for reaching out and please accept my apologies for the delay. My name is Jovana and I'm with AVG Senior Support.
Thank you for your inquiry regarding the recent changes in the user interface of AVG TuneUP.
We made this decision after careful consideration, taking into account evolving user needs and technical challenges.
We understand change can be challenging, and we value your feedback.
If you have specific concerns or suggestions about the new UI, please share them with us. Your input helps us improve.
As for your question about the change reflecting other programs, please note that we do not have any other plans for now, but we are always trying to make our products the best for our users, rest assured.
Thank you and have a great day!
- Jovana
disable AVG on startup
it seem incredible but i don't find any key from setting to disable AVG antivirus free to disable on win startup...
i want run my windows without AVG. how to?
i want run my windows without AVG. how to?
Best Answer chosen by pier smithsolved. reply by myself
1) disable AVG from traybar
2) from setting - general disable auto-defense
3) from msconfig untick AVG at startup
4) from win services disable all AVG services
5) reboot pc
6) from task scheduler disable all AVG instances (otherwise AVG restarts after 30 minutes)
1) disable AVG from traybar
2) from setting - general disable auto-defense
3) from msconfig untick AVG at startup
4) from win services disable all AVG services
5) reboot pc
6) from task scheduler disable all AVG instances (otherwise AVG restarts after 30 minutes)
Gerald B How to entirely shut down AVG AntiVirus so it is not running in background
Hi, I recently made the switch from Avast to AVG on my Mac and have been having trouble with the program. My preferred use of Antivirus (while not recommended, I know) is to keep it disabled and only use it to scan when I want to at my convenience. I had no problems with Avast, I disabled it and only reenabled/updated the virus registry when needed, but AVG is different. Yes, I can disable AVG protections, but even when I quit the application, AVG is still running in the background doing whatever, updating me every day that it updated the virus registry. I want this to STOP.
I have tried force quitting the process but initially saw forcequit wouldn't do anything. So I opened up terminal and use sudo to Kill the exact PID of the AVG process, but that doesn't work either. In fact, it seems that as soon as AVG is forced to quit it instantly turns back on under a different PID. There is absolutely no way I can kill it permanantly that I've been able to find. Hopefully there is someone here that can help, if not I'm going back to Avast.
I have tried force quitting the process but initially saw forcequit wouldn't do anything. So I opened up terminal and use sudo to Kill the exact PID of the AVG process, but that doesn't work either. In fact, it seems that as soon as AVG is forced to quit it instantly turns back on under a different PID. There is absolutely no way I can kill it permanantly that I've been able to find. Hopefully there is someone here that can help, if not I'm going back to Avast.
Best Answer chosen by Gerald B-980888528 (Avast)Sorry for the delay, Gerald.
We appreciate your efforts, but unfortunately, we do not have option to disable it completely. However, we have taken this as a feedback and escalated to our developer's team as a feature request.
We appreciate your efforts, but unfortunately, we do not have option to disable it completely. However, we have taken this as a feedback and escalated to our developer's team as a feature request.
Francisco Unverferth I WANT TO PERMANENTLY AND COMPLETELY UNINSTALL FREE VERSION AVG
I am using the removal tool because it WILL NOT UNINSTALL FROM THE CONTROL PANEL, but after the RESTART I can STILL SEE AVG protection in MY LIST OF PROGRAMS. I am presently running the removal tool again, and it said it didn't detect any active AVG products YET THERE IT IS!!!!!!!!!!!!!!!!!!! It asked if I wanted to "run anyway", so I have, and I am hoping it will GET RID OF THE PROGRAM FOR GOOD. I can't for the LIFE of me imagine WHY you would create it so that the USER HAS NO CONTROL OVER WHETHER OR NOT TO CONTINUE USING IT, but HERE WE ARE! I know I'm not the first to ask, but I want it OFF my computer--- NOW!
Best Answer chosen by Francisco UnverferthFrancisco try this. Reinstall avg free antivirus. Then go into advanced settings and disable both avg protection settings. Then go into your contol panel add/remove programs and uninstall it. Then download the avg remover tool from avg's website. Put computer into safe mode and then run the avg remover tool. If you still have a problem post back. Avg can be extremely hard to remove but i think i know most of the ways to do it.
Rick
Rick
Bella Anderson Internet Security
The absence of antivirus software on my computer coincided with unauthorized content being added to my WordPress site ihatecbts , suggesting a potential security breach. Have addressed the immediate issue,Now, I am considering enhancing my system's security by purchasing AVG antivirus software. I seek professional advice on whether implementing AVG would contribute to the strengthened security of my website in future.
Thanks
Best Answer chosen by Bella AndersonShanmugapriya Samidurai (Foundever)Hello Bella,
Thank you for reaching AVG Community Support.
We are glad to hear that you wish to choose AVG.
Yes, AVG AntiVirus will serve the features you are expecting to have for your device.
AVG AntiVirus is a comprehensive security application that helps block viruses, spyware, and other malicious threats. Additionally, it helps protect you and your data against dangerous fake websites, ransomware, and hackers while you are online.
Also, we have a designated team who handle billing/sales related inquiries.
For further assistance in this regard, we'd recommend that you contact our sales team directly. They will help you in purchasing the subscriptions at best price options.
Please visit this link : https://support.avg.com/support_sales?l=en (https://support.avg.com/support_sales?l=en)to contact our sales team via live chat.
Thank you for understanding in advance!
Thank you for reaching AVG Community Support.
We are glad to hear that you wish to choose AVG.
Yes, AVG AntiVirus will serve the features you are expecting to have for your device.
AVG AntiVirus is a comprehensive security application that helps block viruses, spyware, and other malicious threats. Additionally, it helps protect you and your data against dangerous fake websites, ransomware, and hackers while you are online.
Also, we have a designated team who handle billing/sales related inquiries.
For further assistance in this regard, we'd recommend that you contact our sales team directly. They will help you in purchasing the subscriptions at best price options.
Please visit this link : https://support.avg.com/support_sales?l=en (https://support.avg.com/support_sales?l=en)to contact our sales team via live chat.
Thank you for understanding in advance!
Sanmugam Ramalingam Windows security center Vista
Hi, I am using AVG free.
Windows security center shows malware protection is turned off and to check settings.
Further, virus protection
AVG is turned off
Windows security center shows malware protection is turned off and to check settings.
Further, virus protection
AVG is turned off
Best Answer chosen by Zbynek (Avast) Sanmugam RamalingamHi Alan and the others who posted solutions to my question, thank you.
Along with the windows security center/AVG problem, I also found that the
computer network and sharing center was alo not responding, further although the computer was connected to the internet the internet tray icorn was showing that it was not connected.
Network and sharing center freezes, server execution failed
after checking for the above symptoms on google came across the following answers
1
Network and sharing center freezes, server execution failedby guest » Mon Dec 10, 2007 9:00 pm
> This reply corrects the command to fix this problem and also provides
> all the steps necessary to run it.
>
> 1. Restart Vista.
>
> 2. After your computer's BIOS screen ("press F2 for Setup," whatever)
> displays, keep pressing F8 until you see Vista's startup options screen.
>
> 3. Run "Safe Mode with Command Prompt."
>
> 4. At the Safe Mode command prompt type
>
> net localgroup "Administrators" "Local Service" /add
>
> and then press ENTER.
>
> You should see a "The command completed successfully" message.
>
> 5. Type
>
> exit
>
> and then press RETURN. This closes the command window.
>
> 6. Restart Vista.
>
> 7. When Vista has restarted, log in and try to display the Network and
> Sharing Canter. On this laptop, that command fixed the problem
> discussed in this thread: Now its wireless adapter icon reflected its
> connection to the world, and the Network and Sharing Canter opened,
> populated, and displayed the system's network connections as expected.
>
> Notice in the command statement that it's not "local host" but
> "localgroup." (If you execute the command as it was originally posted,
> you receive an error message that clues you in on that by listing the
> top-level syntax of the net command. The only option that starts with
> "local." is "localgroup.") As musicians say on experiencing an epiphany
> in the string section, "Viola!"
> Best regards,
Dave
2.
a, Press Windows Button + R to open the run box.
b. Type in cmd and hit Enter.
c. Execute the following command
net local group "Administrators" "NT Authority\Local Service" /add
Problem solved and the computer is back to normal
Thank you
Sanmugam
Tihhy Toth AVG Free, URL:Blacklist, false positive
I think AVG gives an "URL:Blacklist" false positive for https://www.editorialmanager.com/mjom/Default.aspx both in Firefox and Edge.
Best Answer chosen by Tihhy TothSarath Priyan (Sitel)Hi Tihhy,
We'll certainly answer your concern.
As the detected URL is false positive, I suggest you to click on the link below to submit it for analysis to our higher level support. Then, our concern team will contact you via email.
https://www.avg.com/en-us/false-positive-file-form
We'll certainly answer your concern.
As the detected URL is false positive, I suggest you to click on the link below to submit it for analysis to our higher level support. Then, our concern team will contact you via email.
https://www.avg.com/en-us/false-positive-file-form
j k AVG Crashes Forza Horizon 5
As the title says AVG crashes forza horizon 5. Ive added the file path as an exception but can not add the program itself due to microsoft store files are behind needing permissions to access. The only way to play the game is to turn AVG off.
Best Answer chosen by j kJovana Letica (Avast)Hello J K,
My name is Jovana and I'm with AVG senior support.
Thank you for reaching out.
Our team is aware of this issue and they are currently investigating it and searching for a solution. We're sorry for any inconvenience this has caused.
Meanwhile, you can either disable the shields while playing the affected game or try turning off virtualization in your AVG, which has been shown to help in some cases.
To do so, launch AVG and navigate to Menu > Settings > General > Troubleshooting > scroll down and uncheck "Enable hardware-assisted virtualization."
I hope this is of assistance for the time being until our developers can come up with a permanent solution.
Thank you for your patience and understanding.
Let us know how it goes, or in case there is anything else we can do for you.
My name is Jovana and I'm with AVG senior support.
Thank you for reaching out.
Our team is aware of this issue and they are currently investigating it and searching for a solution. We're sorry for any inconvenience this has caused.
Meanwhile, you can either disable the shields while playing the affected game or try turning off virtualization in your AVG, which has been shown to help in some cases.
To do so, launch AVG and navigate to Menu > Settings > General > Troubleshooting > scroll down and uncheck "Enable hardware-assisted virtualization."
I hope this is of assistance for the time being until our developers can come up with a permanent solution.
Thank you for your patience and understanding.
Let us know how it goes, or in case there is anything else we can do for you.
Marion Teichman URL Phishing
So a few months ago I went to a website that I use daily and all of a sudden Threat secured popped up URL: Phishing. I put the website on the exceptions list with zero success. In order for me to go to the website I have to turn off the web shield. Then it works fine. I should not have to do this for one website! I contacted AVG though the help area and had a rep sign into my computer to try to fix the problem. Something that he said would take a few minutes to fix turned into an hour and still not been fixed. He could not find the issue and said I should uninstall google chrome because that was obviously the problem. I did this, rebooted the computer, installed a fresh version with no success as well. I tried opening the website with internet explorer and have the same problem. I have the paid version of AVG and want this website added to the exception list. If I am paying for a service I would like for my problem to be fixed without having to jump through several hoops (which obviously did not help). I pay for AVG to keep my computer safe not cause me a headache.
Best Answer chosen by Marion Teichman-980888528 (Avast)Hello Marian,
We appreciate your efforts & patience in trying to resolve the issue. The issue might have fixed in the recent update, do you still receive this threat notification?
Please share the screenshot of it and the version of AVG you have installed. We will collect logs and forward to senior team to determine the exact cause.
We appreciate your efforts & patience in trying to resolve the issue. The issue might have fixed in the recent update, do you still receive this threat notification?
Please share the screenshot of it and the version of AVG you have installed. We will collect logs and forward to senior team to determine the exact cause.
Thank you for contacting AVG community Forum.
We see that when you start the AVG AntiTrack you are getting error message.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know your operating system version name and number of your device?
Also please provide us the version number of AVG AntiTrack.
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here:https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot (https://support.avg.com/SupportArticleView?l=en&urlname=avg-create-screenshot)
Awaiting for your response.