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Hi Adelaide,
Support through this channel is available only in English. You can write back to us in English or we'll help you in your language using Google Translate (https://translate.google.com).
We're sorry to hear that you wish to cancel your AVG subscriptions.
Before we proceed, could you let us know why you've decided to cancel the auto-renewal of all your AVG subscriptions?
Awaiting your response.
NOTE: The below message is translated for your convenience using Google Translate.
Il supporto tramite questo canale è disponibile solo in inglese. Puoi scriverci in inglese o ti aiuteremo nella tua lingua utilizzando Google Translate (https://translate.google.com).
Siamo spiacenti di apprendere che desideri annullare gli abbonamenti AVG.
Prima di procedere, potresti farci sapere perché hai deciso di annullare il rinnovo automatico di tutti i tuoi abbonamenti AVG?
Aspettando la tua risposta.
Greetings,
We're sorry for the inconvenience caused.
Since you think that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link.
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you for understanding in advance!
AVG Guru