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jcak horrorjcak horror 
hello my dear

i have link download avg pc tuneup

with think of you
Best Answer chosen by jcak horror
Santhosh PannerselvamSanthosh Pannerselvam (Avast)
Jcak, we are sorry. We don't have an offline installer for the AVG TuneUp.

Use the following link, if you wish to install the program through online https://www.avg.com/download-thank-you.php?product=GSE-2019

Let us know, if you need further help.
Bernice RobichaudBernice Robichaud 
I inadvertently clicked on a link in an email message and it installed what looks like a new drive "F" and the file in that drive is called    receipt_pdf.exe  .  I tried to shred it with AVG but it said that access to the file was denied.  YIKES!  Can anyone help!???  I've sent a message to AVG support already .. waiting for their response.
Best Answer chosen by Bernice Robichaud
BalasubramanianBalasubramanian (Avast) 
Hi Bernice,

We could not find any request submitted by you other than this community post.
Could you provide the screenshot of window that shows 'receipt_pdf.exe'?
You can post the screenshot by clicking on 'Image symbol' from 'Answer' field.
If you see it as a drive on 'My Computer', then please right click on it and check whether it shows any option as 'Eject' or 'Unmount'.
Pauline StonehillPauline Stonehill 
My homepage is google.co.uk and AVG AV2015 (paid) has blocked it because it maintains that there is a fake flashplayer exploit on the page. It does this in Chrome and IE (both latest versions).
I can go to other google sites (.es .de for example) and there is no apparent issue. I have done the usual clear the cache, cookies etc and I have removed flash player (from W7) and anything adobe, rebooted and re-installed still no joy. I have not tried removing and reloading IE or Chrome as I would suggest that this is a false report, the details for the issue (goes to http://www.avgthreatlabs.com/ww-en/website-safety-reports/domain/google.co.uk/linkreport/www.google.co.uk%252F/?utm_source=TDPU&utm_medium=OS&PRTYPE=AV) suggests
"Navigation on this site is not recommended.

1 compromised pages have been found on google.co.uk" 

if I manually go to threatlabs and enter google.co.uk it suggests it is probably safe.
So, the logical question is the threat real, and if not how do I fix this issue with AVG reporting an issue with the webpage?
Best Answer chosen by Pauline Stonehill
Divya KannanDivya Kannan (Avast)
Hi Pauline, sorry to know that. We request you to have a look on this article to fix this "Exploit fake flash player" issue in AVG ( http://avgread.me/1D2yPM0 ). Please do not hesitate to get back to us for further assistance. Thanks. Divya, AVG Customer Care.
Mike HarrisonMike Harrison 
When I run Smart Scan it completes all parts BUT last virus scan still says 15 days ago
Best Answer chosen by Mike Harrison
Mike HarrisonMike Harrison
Once I made it happen according to a timed run rather than an odd request.
So now cured
Mike HarrisonMike Harrison 
Can this be used on other machines on my network (like Protection and Tune up)
Best Answer chosen by Mike Harrison
Mike HarrisonMike Harrison
works Ok now
Mike HarrisonMike Harrison 
I have had to reinstall Tune Up (Ultimate subscription)
Whwn I look at MY AVG there are blue dots against TuneUp and Secure VPN. What does that mean?
Best Answer chosen by Mike Harrison
Santhosh PannerselvamSanthosh Pannerselvam (Avast)
We appreciate you efforts.

Please give a another try and restart the computer.

If the issue persist, reinstall the AVG TuneUp and check for the issue again.

Keep us posted.
Hor usasHor usas 
Hey, I've got the free version. This recent month AVG has been extremely slow. For example when I try to bring up the AVG window it loads for a long time. When I scan 'one' file it takes about 20 seconds for it to finish. Browser popups and redirects are blocked to some extent but are delayed as well. It as never like this before. I've tried updating AVG...read somewhere that windows disk defrag might be the reason, so I defragged the hard drives.But nothing has helped. AVG used to be a rocket before all this, now every action with AVG is 'delayed'. My pc is generally fast/ great, so I'm thinking there's something wrong with AVG? Any ideas?
Best Answer chosen by Hor usas
AvinashAvinash (Avast) 
Hor, we appreciate your efforts but regret to hear that the issue persists.
We'd like to confirm that all protection shields will be running in the background which actively protect your PC.
We'd request you to uninstall AVG AntiVirus free, restart your PC and install it again to check if that resolves the issue.
cory kempcory kemp 
I bought the avg pc tune up for the year and now its telling me i have to buy it again when i bought it about a month ago if that.... please get back to me quickly as i use my computer alot
Best Answer chosen by cory kemp
BalasubramanianBalasubramanian (Avast) 
Hi Cory,

We have sent an email and provided instruction to perform activation of AVG TuneUp.
If the email is not found in inbox do check in spam and junk folders.
If you get any error, please share the screenshot of it through the same email.
Thank you.
sean salisburysean salisbury 
so like i just got a desktop and when i play video-games <of any kind> avg ramps up on my cpu. the heaviest hit would be around 24 to 40 percent along with a few more programs clogging up my cpu, its making games i should run easily like ark just tank in performance and even forcing me to thermal throttle not helping the situation, like what the heck?
Best Answer chosen by sean salisbury
BalasubramanianBalasubramanian (Avast) 
Hi Sean,

We can investigate and sort this out.
Open AVG Internet Security program window.
Click on "Menu->About' and check whether it displays 20.5 version.
If not, refer this article and perform the update to check whether you get 20.5 version.
If the issue persist, perform repair of AVG Internet Security as mentioned in this article.
Keep monitoring the status of CPU usage along when you play a game.
Keep us posted.
Виктор ТолокаВиктор Толока 
После обновления Windows AVG TuneUp предлагает мне новую покупку всех функций, но у меня есть подписка на два года. беда в том, что ни по почте, ни по коду открывать не хочется. пишет, что произошла ошибка.И что же мне делать, ожидая совета!!!
Best Answer chosen by Виктор Толока
Виктор ТолокаВиктор Толока
мне от этого ни холодно ни жарко!
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