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False (?) You are Not Protected Message
In AVG Free, I have a red error message that says "You are not protected Computer protection is turned off!" The "Fix Now" button does nothing. But the individual components of the "computer protection" say they are on. I have tried everything I can think of including reinstalling. Should I just ignore this as a false error message?
Ashton Morris AVG will not close in my task manager
I have AVG Free 2014. During the last update something happened and now the AVG User Interface will not close. I had to disable it in Startup but it still shows up as running. It's not taking any of my CPU but it is taking memory and I cannot close it for the life of me. What should I do?
Best Answer chosen by Petr Jezek (Avast)Zbynek (Avast) Hi Ashton,
It cannot be closed because of AVG Self Protection.
Thanks
It cannot be closed because of AVG Self Protection.
Thanks
colin johnson AVG shows firefox as out of date
I have the current version of Firefox installed but AVG tells me this is out of date software
Best Answer chosen by colin johnsonAvinash (Avast) Hi, Colin.
May I know which AVG program reports this? Could you provide a screenshot (http://avgclick.me/getscreenshot) of this alert? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
May I know which AVG program reports this? Could you provide a screenshot (http://avgclick.me/getscreenshot) of this alert? Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Mandy Wainwright Virus Definitions not updating - Error displayed
Hi,
I've noticed my virus definitions haven't been automatically updated for the past five days now. The program doesn't want to update manually either. The window displays "Last encountered error: Setup is already running."
Can anyone help please?
Regards,
Mandy
Best Answer chosen by Mandy WainwrightAbirami Shanmugam (Avast)Mandy,
Thank you for providing screenshot. Please restart your PC once and try to repair your AVG Internet Security. Keep us informed about the status to assist further.
Thank you for providing screenshot. Please restart your PC once and try to repair your AVG Internet Security. Keep us informed about the status to assist further.
Petr Domácí Website Shield - exception - syntax for ports range
We need to make exception for port range in Website Shield.
Supplier our SW recommended to exclude ports from IP address.
For example:
IP=193.154.90.64 port from 8091 to 8191.
Is some syntax for it?
Only example what i've found is dns://*.example.net* but it not usefull for me.
Supplier our SW recommended to exclude ports from IP address.
For example:
IP=193.154.90.64 port from 8091 to 8191.
Is some syntax for it?
Only example what i've found is dns://*.example.net* but it not usefull for me.
Best Answer chosen by Petr DomácíPetr DomácíAs stated in the previous message a URL address is the only thing that can be added to the web shield. Below are examples of what can be added to that shield.
URLs Exclusion Examples:
For example, to add "https://business.avast.com/", please add like this...
https://business.avast.com/*
*.avast.com/*
www.avast.com/*
Best regards,
Anthony Hebel
Avast for Business Technical Support
URLs Exclusion Examples:
For example, to add "https://business.avast.com/", please add like this...
https://business.avast.com/*
*.avast.com/*
www.avast.com/*
Best regards,
Anthony Hebel
Avast for Business Technical Support
Alex Walter Ransom email
What if anything should I do about the below .JPG screen capture of a ransom email?
https://www.dropbox.com/s/utwvhhemg7m1y7a/Ransom%20email.jpg?dl=0
https://www.dropbox.com/s/utwvhhemg7m1y7a/Ransom%20email.jpg?dl=0
Best Answer chosen by Alex WalterVishnu Vardan (Avast)Alex, we are unable to view the image attached with the link. You can post the screenshot here on your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
AVG cant start as its missing MSVCP110.dll
Every time my PC start i get the message that msvcp110.dll is missing
I tryed all ready the fix that was told to use the removel tool but that did not seem to work, and i cant also reinstall AVG as i get the same error
Is there any idea what i can do to fix these?
I tryed all ready the fix that was told to use the removel tool but that did not seem to work, and i cant also reinstall AVG as i get the same error
Is there any idea what i can do to fix these?
Best Answer chosen by Drak LordHi Sam, i posted the fix that worked for me in the end above
The problem is with Visual C++ Redistributable for Visual Studio 2012 Update 4
You need to repair that to fix the problem
You can find the downlaod here:
http://www.microsoft.com/en-au/download/details.aspx?id=30679
Over all it seem to happen ever second time i restart the PC, but i think its a problem that micrsoft created with Windows more then anything else
The fix above how ever needs to do the job, try to see if that helps
The problem is with Visual C++ Redistributable for Visual Studio 2012 Update 4
You need to repair that to fix the problem
You can find the downlaod here:
http://www.microsoft.com/en-au/download/details.aspx?id=30679
Over all it seem to happen ever second time i restart the PC, but i think its a problem that micrsoft created with Windows more then anything else
The fix above how ever needs to do the job, try to see if that helps
karl kiefer data safe has been removed
AVG has been update and the data safe has been replace with (sensitive data shield) and i can no longer access my data
Best Answer chosen by karl kiefer@ mat eus
Mat, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Mat, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Linda Scott Pop up for Multiple Threats secured from googleap...
I keep getting a pop up message saying multiple threats secured. Looks like it is from an googleap address. I have clear the cache (on the Mac), I have deleted browsing history etc.. Not sure what else to do. I took a picture of the actual pop up from AVG but am not sure how to attach. Thank you.
Best Answer chosen by Linda ScottRanjani Bakthavachalam (Avast)Hello Linda,
It might be a false positive, we will check and get back to you. Provide us your AVG version and Mac version ( http://https//support.apple.com/en-us/HT201260 ) along with the screenshot of that threat detection.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Please copy the full path by right clicking on the detection path and paste it here.
It might be a false positive, we will check and get back to you. Provide us your AVG version and Mac version ( http://https//support.apple.com/en-us/HT201260 ) along with the screenshot of that threat detection.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Please copy the full path by right clicking on the detection path and paste it here.
Alex Nicholls Email Alert - Threat Secured!
I get a threat secured about once an hour - it's the same threat day in day out with the same message.. and it's DRIVING ME MAD
Best Answer chosen by Alex NichollsAlok Kumar (Avast)Hello Alex,
We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
We can certainly take a look into this. Could you share a screenshot of the AVG threat detection with "see details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Then refer to steps in this link on how to download and install AVG Anti Virus free.