I have various AVG products on my desktop computer and would like to also cover my i phone and i pad , the problem is that my email address on the Windows desktop is different from my apple email address, how can the two be combined ?
In this case, I request you to contact our sales team to help you with your concern. Use the below link to get connected with our Sales team: https://support.avg.com/support_sales?l=en They will check and assist you accordingly. Thanks in advance.
Have AVG Internet Security. My Facebook Account Account was hacked today, w/o warning from AVG.. But Facebook identified it. Is it time for me to find another Security System than AVG? (You DO have access to related logs..)
I ran AVG PC Tuner and was no longer able to us my Windows Updater. When I tried to download updates, I got a notice that a virus called IDP.HELU.MSHTAR4 was in my c:\windows\system32\mshta.exe and that the threat was removed. I then got a flag indicating that I needed to update drivers. As I was unable to download updates or drivers, I purchased AVG Driver Updater. I ran a driver scan but the program freezes when checking for windows updates. Then I got the blue screen of death. I tried deleting the AVG PC Tuner and Driver updater but nothing has changed. I also tried shutting off the AVG Firewall and Anti virus, but still get the same problem. Other than wiping out the hard drive and reloading everything, can you direct me on how to fix this problem.
Having established that when the AVG disk driver avgsrdisk.sys is installed, Windows 7 WEI fails consistently, I have found a much worse problem :- If avgsrdisk.sys is removed, renamed or corrupted, then Windows will not boot at all, not even in safe mode! You can't boot at all using any of the safe mode options, forcing a Windows re-install. This is a very important issue for an anti-virus program - If something gets onto your system somehow and just renames avgsrdisk.sys, then your system becomes un-bootable. The only way round this without a complete Windows re-install is to get into Dos mode via the Windows recovery disk (If you have one) and re-instate avgsrdisk.sys from a backup. This is a serious security problem.
They are not going to fix this. This was first reported over 6 months ago and they say they can't even reproduce the problem, despite many people reporting the same problem on various operating systems. All they need to do is delete or rename avgsrdisk.sys and EVERY version of Windows will fail to load, even into safe mode. If anyone is doing a complete re-install of Windows for any reason, then just delete or rename avgsrdisk.sys and see how far a reboot gets. Report the failures to this thread and maybe they will get their engineers to look at it properly.
I am afraid that the ONLY fix for this is to do a complete re-install of Windows.
We will check in to that. Could share us the screenshot of the message from the Windows Defender where it is asking to remove the AVG Driver Updater? You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi AVG, I have made a dis-organisational error!! Did not realise i was already linked to a annual subscription which i have just been notified about, in the meantime I have managed to sign up to another AVG package using a different email address...doh! Can you help...