My AVG 2015 has started giving issues as of 8/23/15 as whenever I ran the Update now button it would come back stating: Update failed, Update has detected running installation. Complete that installation before starting update. From what I have noticed that the windows installer in my current OS (Windows 10 Pro) is currently greyed out and is currently set to manual. This may be an issue in the registry itself but I have yet to figure that part out. Any help on this manner would be appreciated as it is affecting installing/uninstalling other programs as well.
I keep getting the message "set user settings to driver failed" after using the Avg driver update. Also, I cannot shut down computer as two pages keep running so I ave to choose the option of :shut down anyway. Any solutions?
We're glad to look into this & help you. Please let us know when do you receive the provided message. Is it while startup or while working on your computer? Also, share us the screenshot of it for better clarity.
My subscription for Internet Security was renewed till June 04. 2020, but doesn't work. I get the message that I have no subscription. I received an Email on May 20. with confirmation of the renewal, but without a license number or activating code. The AVG deliverynumber is (order # removed). Can you help?
We're glad to help you with this. Upon checking the provided order #, we see that you've an active subscription of AVG Internet Security, valid till 2020.6.4, as you've mentioned. The program doesn't require an activation code to activate it. You can use your AVG account login credentials to activate. However, you do have a wallet key for your subscription, which can't be shared through this public post. As we're uncertain about the exact message that you receive, would you be so kind to share us the screenshot of it for better clarity?
We're glad to clarify this for you. Upon checking your account, we see that Secure VPN awaits renewal at a charge of $109. As we're uncertain about the subscription which you found in Play Store, would you be so kind to share us the screenshot of it for better clarity?
Script error messages keep popping on numerous websites sometimes freezing the site up and computer has to be re-started. I have asked before, but haven't seen a reply of how to get rid of them. Only started to appear in last two weeks.
Hello Mel, We appreciate your efforts. Please try to take a photo using other devices and attach it here. We don't think, AVG Tuneup will cause this issue. Have you put your browser into sleep mode using AVG Tuneup? To determine the exact cause and to assist you further, we have sent you an email with the link to get connected with our technical team. Please follow that email and you will be able to resolve this issue quickly.
I was just wondering if AVG Business Edition works on Macs as well, as we have Windows PCs mainly, but also two MacBooks that we use. I looked for hours on the website but found no indication that AVG Business Edition works on Mac or not.
We're glad to help you with the info. Unfortunately, AVG Business Edition is unavailable for MAC devices. If you require any support regarding Business products, you can use this link. Thank you for your understanding in advance!
I have AVG Free, and used for years with no issues. However, now the tray icon has a red cross through it, but the program states, 'I am protected', and my virus definitions and program are all up to date. How do I get rid of the red cross?