Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Esa Bella BeeEsa Bella Bee 
My intention is to use AVG VPN for off-page activities on my website, specifically for the purpose of changing my location. I would like to confirm that using this VPN is secure and won't negatively impact my SEO or marketing efforts.
Best Answer chosen by Esa Bella Bee
John SmithJohn Smith
Regarding the use of AVG VPN for off-page activities on your website and its potential impact on SEO and marketing efforts, I'd like to address your concerns.
Using a VPN to change your location can have both advantages and potential drawbacks. Here are a few points to consider:
Security: AVG VPN is a well-known VPN service that offers encryption and secure browsing. It can help protect your online activities from potential threats, such as hackers or data snoopers. However, it's important to note that no VPN can provide complete security, and vulnerabilities can still exist.
Privacy: By changing your location with AVG VPN, you can access websites and content that might be restricted in your current location. This can be useful for competitive research, localized marketing efforts, or accessing region-specific services. However, be mindful of the specific terms and conditions of the websites you visit and respect their usage policies.
SEO Considerations: When it comes to SEO, using a VPN to change your location can be beneficial if you need to monitor search engine results in different regions or target specific geographic areas. It allows you to see how your website appears to users in different locations and helps you optimize your content accordingly. However, keep in mind that search engines may have their own ways of identifying and flagging VPN usage, and excessive or suspicious behavior might impact your SEO efforts negatively. Therefore, it's advisable to use VPNs responsibly and avoid engaging in any black-hat SEO practices.
Marketing Efforts: Changing your location using AVG VPN can be useful for marketing purposes, particularly if you want to analyze local competitors, perform market research, or assess the effectiveness of localized ad campaigns. It allows you to view your website and marketing materials from different perspectives, tailoring your strategies to specific target audiences. Nevertheless, it's important to maintain transparency and comply with advertising regulations of the regions you are targeting.
Franco PaladiniFranco Paladini 

Hi, I recently purchased a 3 year subscription to AVG VPN. I'm trying to use uTorrent, but when I connect to any location, including those that are said to be optimised for torrent, and it doesn't work. Immediately stop downloading/uploading.
Please can you help me with this? I really want to use this service.



Best Answer chosen by Franco Paladini
Hari ShankarHari Shankar (Avast)
Thank you for updating the status, Franco.
We are glad to know that the issue has been resolved.
For further queries or need assistance, feel free to contact us.
Have a great day, stay safe!
jcak horrorjcak horror 

avg secure vpn vey bet vpn very best is speed very good and very good open of  thank for this vpn good
Best Answer chosen by jcak horror
Midhun AloorMidhun Aloor (Foundever)


Thank you for your kind words & for supporting our products.
If you require any assistance with AVG, please don't hesitate to contact us.
We'd be happy to help you. Have a great day. Stay safe!

enrico rodgerenrico rodger 
avg vpn shut down my wifi,locked up my lap top and now it wont load on my main computer that is cable conneted i wish i never paid for this product ( user of avg poducts for 10 years) not happy avg
Best Answer chosen by enrico rodger
Alan BinchAlan Binch
Enrico, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Lewis KnightLewis Knight 
Your email to me said my bill would be $109.00 when in the play store it says my subscription is $19.00 a year why the descrapency 
Best Answer chosen by Lewis Knight
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Lewis,

We're glad to clarify this for you.
Upon checking  your account, we see that Secure VPN awaits renewal at a charge of $109.
As we're uncertain about the subscription which you found in Play Store, would you be so kind to share us the screenshot of it for better clarity?
Elena PolyakovaElena Polyakova 

My VPN trial cannot be cancelled. My product is not shown where it is supposed to be. Please help.


User-added imageUser-added image



Best Answer chosen by Elena Polyakova
Alok KumarAlok Kumar (Avast)
Thank you for the confirmation Elena,
I have cancelled the automatic renewal for AVG Secure VPN trial (which is valid until 2018.11.9). The subscription will not renew and no money will be taken from your account.
Feel free to contact us again if you need any further assistance.
Fer van der ZandenFer van der Zanden 
I finished my licences in time. How can i stop my payments ??
please help. 
Best Answer chosen by Fer van der Zanden
-980888528-980888528 (Avast)
The auto renewal status for AVG Driver Updater is already cancelled so you will not be charged further and the product will get expired on 2018.10.27. 
You have been charged for renewal of AVG Secure VPN, AVG Internet Security - Unlimited and AVG TuneUp - Unlimited recently. Would you like to 
get refund for all these orders? 
László FazekasLászló Fazekas 
I have problem with download. I use BiglyBT client. and when I turn on VPN, the up/download stop.
When I check NAT settings I get th following message:

Tests port TCP 59099
NAT-failure Connect attempt to (your computer) timed out after 20 seconds This means your port is probably closed.
IPv6 not avaible

Tests port UDP 59099...
Sending outbound packet and waiting for reply probe (timeout=5000)
Sending outbound packet and waiting for reply probe (timeout=10000)
Sending outbound packet and waiting for reply probe (timeout=15000)
Sending completion event
NAT failure. Inbound test failed, timed out
IPv6 not avaible

Tha NAT doesn't work and I don't know what to do.
Can anybody help me?
Best Answer chosen by László Fazekas
László FazekasLászló Fazekas
Not really,the internet works but the download client doesn't. THe NAT indicator is dead and neither download nor upload works. I can write as you can see, ther's internet cionnection but Bigly BT doesn't work. I have to turn off VPN for starting it.
Donald LittlefordDonald Littleford 
After turning on the computer ( windows 10 ), AVG Secure VPN usually turns itself on automatically and emails are received. If I dont use the computer for short period of time ( but still still on & in sleep mode ), the VPN dis-connects itself  ( still in ON phase ). I cannot receive emails until I physically go to the VPN ICON. It then re-connects itself and emails are received. Lately the VPN ICON will not reconnect and the computer is frozen. I have to manually turn the computer off using the power switch and reboot the computer. I have found that to make everything work I have to leave the VPN in the OFF phase. However this defeats the purpose of having it. Also with VPN in the ON phase I cannot access some web sites such as Netflix.
Best Answer chosen by Donald Littleford
Donald LittlefordDonald Littleford
The lock up issue is rare.
My computer is a HP15AY123TU
I would have thought that the VPN would stay connected even when the computer went into sleep.
I shouldnt have to get VPN to reconnect each time I open the computer from sleep.
Fiona CunninghamFiona Cunningham 
I cannot connect directly to internet or email and keep getting the same messages - Secure VPN adapter is disabled; Secure VPN doesn't have a valid IP configuration; the Intel (R) 82579LM gigabit network configuration is experiencing driver or hardware related problems.  If I use network reset I can get the connection but next time I want to log on I get the same messages.  I do not have any VPN app so how can I solve this extremely annoying problem.
Best Answer chosen by Fiona Cunningham
Hari ShankarHari Shankar (Avast)
Hello Fiona,
Thank you for reaching AVG Support Community.
We're sorry to know that you're facing this issue.
We will certainly check and help you to resolve it.
Could you please share the screenshot of the AVG Secure VPN error message?
I request you to uninstall & reinstall the AVG Secure VPN and check the status.
Please refer the below article for step-by-step instruction to uninstall and reinstall the AVG Secure VPN on your PC.
Uninstalling AVG Secure VPN
Installing AVG Secure VPN
Thank you.
Ask a question
Struggling with non-AVG technology? We can fix that, too!