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Karen Flijanis AVG Threat Secured Pop-up
I am contually getting an AVG Threat Secured pop-up everytime I open a new window on my laptop. I used online chat with an AVG assistant and she told me I needed to pay to clean my computer and then pay to get Internet protection. I had already cleaned my laptop and then downloading a Malwarebytes programme as suggested on the forum but nothing has worked. Has anyone any other suggestions?
We have to see the exact location of the threat file on your PC. Please click on see details on the pop up and share us the screenshot of it, to check the location of the threat and to assist you further.
All Answers
We have checked the chat history and sorry for the information provided earlier.
It is necessary for us to check the threat detected popups that you have received to proceed further on this matter.
Provide the screenshot of AVG threat detection window here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We have to see the exact location of the threat file on your PC. Please click on see details on the pop up and share us the screenshot of it, to check the location of the threat and to assist you further.
It is saying about "MOZ extension" which we assume that it should be some of the extension associated with the browser that you are using.
Please open a different browser and try accessing the websites.
If you didn't get the threat detection, we can confirm that it is appearing only for the particular browser.
If that is the case, mention the name of the browser and provide the screenshot of AVG Antivirus version.
Open AVG Antivirus window, click on "Menu-->About" to know about the version.
We also recommend to clear the cookies from the browser.
Check the status after restarting the PC.