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John KarberJohn Karber 

A problem loading Dashboard AVG PC TuneUp 2016

When I start my AVG TuneUp, the dashboard just keeps loading:
User-added image
It was working fine, I don't know what's the issue?
Best Answer chosen by John Karber
AvinashAvinash (Avast) 
Hello,
We regret to hear about the inconvenience caused. We suggest you to run repair installation of your AVG PC Tuneup to check and resolve your issue.
To repair your AVG please follow these instructions:

Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG PC Tuneup in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.

Please, feel free to let us know if you require any further assistance.

All Answers

AvinashAvinash (Avast) 
Hello,
We regret to hear about the inconvenience caused. We suggest you to run repair installation of your AVG PC Tuneup to check and resolve your issue.
To repair your AVG please follow these instructions:

Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG PC Tuneup in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.

Please, feel free to let us know if you require any further assistance.
This was selected as the best answer
John KarberJohn Karber
I spent 3 hours trying to fix it:
- Reninstalling it many times & cleaning registry with many other tools & reboot
- Restored Windows Services to its defaults with many methods & reboot
- Also in CMD I tried many methods like >> SFC /SCANNOW
- Enabled Windows Aero effects as (I don't why) :D
I did many other things with no success, but how the heck I didn't think about your solution?
I want to thank you so much, I'm really grateful to you SIR
Seriously I was thinking of Reinstalling the entire system as a last solution :(
Because I can't run my system without AVG PC TuneUP ^_^
I LOVE YOU GUYS <3
BalasubramanianBalasubramanian (Avast) 
You are most welcome, John.
We are glad to know that your issue was resolved after following the instructions provided by Avinash.
Please feel free to contact us if you need any assistance.
Michael HeapsMichael Heaps

Avinash, I have the exact same problem as John had. And like him, I tried many many solutions to try and get my Dashboard working.

(I uninstalled and had a hell of a time tring to regster my product using the Key I brought in October :/ )

I did as you sugested to John to run repair installation through the Control Panel, twice. Re booting twice, but nothing works!

My AGV TuneUp Utilities is useless grrrrrr

What can I do?!!

It still does exactlly the same as Johns screenshot.

 

Sreedevi PadmakumarSreedevi Padmakumar (Avast)
Hello Michael,
We apologize for the inconvenience and difficulties caused.
Please review this link and install Visual C++ 2012 Update 4 .
https://www.microsoft.com/en-us/download/details.aspx?id=30679
Please reboot your computer after installing "VSU_4\vcredist_x64.exe" as well as "VSU_4\vcredist_x86.exe" .
Please get back to us if the issue persists.
Thank you.
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