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Activating an AVG Internet Security subscription

AVG Internet Security for WindowsAVG Internet Security for Mac is a paid product that requires a subscription to use. After installing AVG Internet Securityinstalling AVG Internet Security, you may need to manually activate your subscription.

Your chosen activation method:

Enter activation code

To activate AVG Internet Security using an activation code:

  1. Locate your activation code. This is included in your order confirmation email. For detailed instructions, refer to the following article:
  2. Double-click the AVG Internet Security icon on your Windows desktop to open the application. For alternative options to open AVG Internet Security, refer to the following article:
  3. Select ☰ Menu ▸ Enter activation code.
  4. Type or paste your activation code (including hyphens) into the text box, then click Enter.
  5. If more than one product is associated with your activation code, ensure the products you want to use are selected, then click Activate & install.

    The products you selected are installed and activated automatically.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section in this article.

To activate AVG Internet Security using an activation code:

  1. Locate your activation code. This is included in your order confirmation email. For detailed instructions, refer to the following article:
  2. Double-click the AVG AntiVirus icon in your Applications folder to open the application. For alternative options to open AVG AntiVirus, refer to the following article:
  3. Select ☰ Menu ▸ Activate paid features.
  4. Type or paste your activation code (including hyphens) into the text box, then click Activate.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section in this article.

The expiration date of your subscription appears via ☰ Menu ▸ My subscriptions or in your AVG Account. You can activate your subscription on the number of devices you specified when making the purchase.

Sign in to AVG Account

  1. Double-click the AVG Internet Security icon on your Windows desktop to open the application. For alternative options to open AVG Internet Security, refer to the following article:
  2. Select ☰ Menu ▸ Sign in. Google Chrome opens.
  3. Follow the relevant step below in Google Chrome:
    1. Check that the listed AVG Account is the one that contains your AVG Internet Security subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG Internet Security subscription, then click Continue.
    If you don't yet have an AVG Account, click Create an account to activate AVG Internet Security by creating a new AVG Account with the email address that you provided during purchase.
  4. When prompted by Google Chrome to re-open AVG Antivirus, click Open AVG Antivirus.
  5. If more than one product is associated with your AVG Account, ensure the products you want to use are selected, then click Activate & install.

    The products you selected are installed and activated automatically.
  1. Double-click the AVG Internet Security icon on your Windows desktop to open the application.
  2. Select ☰ Menu ▸ Sign in. Mozilla Firefox opens. For alternative options to open AVG Internet Security, refer to the following article:
  3. Follow the relevant step below in Mozilla Firefox:
    1. Check that the listed AVG Account is the one that contains your AVG Internet Security subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG Internet Security subscription, then click Continue.
    If you don't yet have an AVG Account, click Create an account to activate AVG Internet Security by creating a new AVG Account with the email address that you provided during purchase.
  4. When prompted by Mozilla Firefox to re-open AVG Antivirus, follow the steps below:
    • Select Choose Application.
    • Ensure AVG Antivirus is selected, then click Open Link.
  5. If more than one product is associated with your AVG Account, ensure the products you want to use are selected, then click Activate & install.

    The products you selected are installed and activated automatically.
  1. Double-click the AVG Internet Security icon on your Windows desktop to open the application. For alternative options to open AVG Internet Security, refer to the following article:
  2. Select ☰ Menu ▸ Sign in. Microsoft Edge opens.
  3. Follow the relevant step below in Microsoft Edge:
    1. Check that the listed AVG Account is the one that contains your AVG Internet Security subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG Internet Security subscription, then click Continue.
    If you don't yet have an AVG Account, click Create an account to activate AVG Internet Security by creating a new AVG Account with the email address that you provided during purchase.
  4. When prompted by Microsoft Edge to re-open AVG Antivirus, click Open.
  5. If more than one product is associated with your AVG Account, ensure the products you want to use are selected, then click Activate & install.

    The products you selected are installed and activated automatically.
  1. Double-click the AVG Internet Security icon on your Windows desktop to open the application. For alternative options to open AVG Internet Security, refer to the following article:
  2. Select ☰ Menu ▸ Sign in. AVG Secure Browser opens.
  3. Follow the relevant step below in AVG Secure Browser:
    1. Check that the listed AVG Account is the one that contains your AVG Internet Security subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG Internet Security subscription, then click Continue.
    If you don't yet have an AVG Account, click Create an account to activate AVG Internet Security by creating a new AVG Account with the email address that you provided during purchase.
  4. When prompted by AVG Secure Browser to re-open AVG Antivirus, click Open AVG Antivirus.
  5. If more than one product is associated with your AVG Account, ensure the products you want to use are selected, then click Activate & install.

    The products you selected are installed and activated automatically.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Activate via sign-in key section below.

The expiration date of your subscription appears via ☰ Menu ▸ My subscriptions or in your AVG Account. You can activate your subscription on the number of devices you specified when making the purchase.


Activate via sign-in key

If activation via AVG Account fails, you can activate AVG Internet Security using the sign-in key from your web browser. To use this alternative activation method, follow the steps below:

  1. Double-click the AVG Internet Security icon on your Windows desktop to open the application.
  2. Select ☰ Menu ▸ Sign in. Your default web browser opens.
  3. Follow the relevant step below in your default web browser:
    1. Check that the listed AVG Account is the one that contains your AVG Internet Security subscription, then click Yes, continue. Alternatively, click Sign in as someone else.
    2. Enter the credentials for the AVG Account that contains your AVG Internet Security subscription, then click Continue.
  4. Click Get a sign-in key instead.
  5. Click Copy to clipboard.
  6. Go to AVG Internet Security, and click enter the sign-in key from your browser.
  7. Click in the text box, then press the Ctrl key and the V key on your keyboard simultaneously to paste the sign-in key. Click Continue.
  8. If more than one product is associated with your AVG Account, ensure the products you want to use are selected, then click Activate & install.

    The products you selected are installed and activated automatically.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section below.

The expiration date of your subscription appears via ☰ Menu ▸ My Subscriptions or in your AVG Account. You can activate your subscription on the number of devices you specified when making the purchase.

To activate AVG Internet Security using an AVG Account:

  1. Double-click the AVG AntiVirus icon in your Applications folder to open the application. For alternative options to open AVG Internet Security, refer to the following article:
  2. Select ☰ Menu ▸ Sign in to AVG Account.
  3. Enter the credentials for your AVG Account that contains your AVG Internet Security subscription, then click Sign in.
    If you don't yet have an AVG Account, the Create account tab to activate AVG Internet Security by creating a new AVG Account with the email address that you provided during purchase.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section below.

The expiration date of your subscription appears via ☰ Menu ▸ My subscriptions or in your AVG Account. You can activate your subscription on the number of devices you specified when making the purchase.

Still need help?

To learn how to resolve some of the most common activation issues, refer to the following article:

Further recommendations

To learn more about AVG Internet Security, refer to the following article:

For instructions on transferring your subscription to a new device, refer to the following article:

  • AVG Internet Security 21.x for Windows
  • AVG Internet Security 20.x for Mac
  • Microsoft Windows 11 Home / Pro / Enterprise / Education
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit

  • Apple macOS 12.x (Monterey)
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
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