General
What is AVG TuneUp?
AVG TuneUp is an optimization tool that includes a range of scans that are designed to detect unnecessary items and performance issues, helping to free up disk space and improve the speed of your system.
How will AVG TuneUp improve the performance of my device?
With frequent use, the reliability and performance of your PC begins to decline. You may notice the following issues:
- Applications that run very slowly, crash, or freeze.
- A lack of disk space.
- Pop-ups from 'bloatware' applications.
- Problems while starting your PC.
When you use AVG TuneUp to scan for and resolve issues on your PC, you may improve the speed of your PC, clear disk space, eliminate unwanted applications, and fix corrupted internal drives.
How do I use AVG TuneUp?
For detailed instructions on how to start using AVG TuneUp, refer to the following article:
Download and Installation
How can I download and install AVG TuneUp?
For detailed installation and activation instructions, refer to the following articles:
Is there a free-trial version of AVG TuneUp available?
Yes. After installing AVG TuneUp, you have free access to all features and functions for a limited time period. A payment method is required to sign up for a free trial. When the trial ends, your paid subscription starts, unless canceled before.
Can I use AVG TuneUp without installing AVG AntiVirus?
Yes. AVG TuneUp can be installed as a standalone application without AVG AntiVirus or AVG Internet Security installed on your PC.
Is AVG TuneUp included when I subscribe to AVG Internet Security?
No. AVG TuneUp requires a separate, paid subscription to use. You cannot use an AVG Internet Security subscription to activate AVG TuneUp.
Subscription and Activation
How do I activate AVG TuneUp?
AVG TuneUp is a paid app that requires a subscription to use. For detailed activation instructions, refer to the following article:
How do I know when my subscription expires?
Open AVG TuneUp, hover your mouse over the side menu, then click Settings, and select the My subscription tab. The subscription duration and expiration date are listed under My subscription.
Can I use my AVG TuneUp subscription on multiple devices?
You can activate AVG TuneUp simultaneously on the number of devices you specified during purchase. You can verify the number of devices in your order confirmation email, or via the AVG Account that contains your AVG TuneUp subscription.
If you have reached the device limit for your purchased subscription, you can start using AVG TuneUp on a new device by following the steps below:
- Uninstall AVG TuneUp from one of your current devices.
- Install AVG TuneUp on the new device.
- Activate AVG TuneUp on the new device.
What should I do if activation is unsuccessful?
To learn how to resolve some of the most common activation issues, refer to the following article:
If the issue persists, contact AVG Support.
Features
What is Auto-Clean?
The Auto-Clean scan performs a comprehensive check of your system that helps detect broken or redundant items and tracking data.
It detects and resolves the following issues:
- Broken Registry keys: Links in your system registry that may be outdated or broken.
- Broken shortcuts: Invalid shortcuts leading to non-existent files or applications.
- System junk: Unnecessary files (such as driver packages, temporary files, and log files) that occupy a lot of space and slow down your system.
- Browser cache: A temporary storage location on your computer that holds downloaded files (for example, picture files stored from websites).
- Cookies: Data files that record information about the websites you visit.
- Browsing and download history: The history of visited websites and downloaded files from your browser (this option only removes the list of files and does not delete any files stored on your PC).
To run Auto-Clean, open AVG TuneUp and click Scan now or Rescan.
What is Disk Cleaner?
The Disk Cleaner feature scans for and allows you to delete files that may be using a large amount of disk space on your PC. You can review and clean leftover files created by the system, programs, or installers, such as temporary, log, and cached files.
What is Browser Cleaner?
The Browser Cleaner feature scans for leftover files and tracking data, such as browser cache, cookies, and history stored on your PC while you browse the web.
What is Sleep Mode?
Certain applications slow down your system by running silently in the background. AVG TuneUp scans for these applications, then allows you to safely put them to sleep and boost performance.
What is App Manager?
App Manager scans your PC for outdated or unused applications, then allows you to easily update, uninstall, or simulate uninstalling them. This helps ensure your apps are running in the optimal way, and frees up resources on your PC.
What is Disk Manager?
The Disk Manager feature includes Disk Doctor, which scans your internal drives for disk errors caused by corrupted files, then offers to repair found issues. If left unrepaired, corrupted files can cause crashes, unexpected behavior, problems starting your PC, and the loss of personal data.
It also includes Optimize and defrag, which helps improve performance and storage efficiency by re-organizing your hard disk drive to ensure that fragments of the same file are stored together.
To check your disks, open AVG TuneUp and hover your mouse over the side menu, then click Disk Manager ▸ Check Disks.
After checking your disks, Disk Manager lists any drives that it recommends to scan. The following options are available for each listed drive:
- Analyze: Scans the relevant drive to check for issues.
- Delete system junk: Prompts you to do a Disk Cleaner scan.
- Delete browser data: Prompts you to do a Browser Cleaner scan.
What is Fix Issues?
The Fix Issues feature checks for a variety of problems that may impact the performance and security of your PC. AVG TuneUp may detect the following issue types during a Fix Issues scan:
- Unusual system settings: Settings configurations that may affect the reliability of your PC's behavior.
- Outdated programs: Commonly used software on your PC that is out-of-date.
- Disk errors: Corrupted files on your internal drives. For more information, refer to the Disk Manager section.
- Disk fragmentation: Data fragments that are stored separately on the hard disk drive. For more information, refer to the Optimize and defrag section.
To review and resolves issues, open AVG TuneUp and hover your mouse over the side menu, then click Fix Issues.
What is Data Recovery?
The Data Recovery feature helps you to recover deleted files from hard drives and other storage devices.
What is Undo Center?
The Undo Center allows you to reverse certain changes that AVG TuneUp has made to your PC. To reverse a change: Hover your mouse over the side menu and click Undo Center to view a list of actions, then click Undo next to any changes you want to reverse.
Settings (the gear icon) to specify when AVG TuneUp creates backups, and for how long the backups are stored. AVG TuneUp uses your stored backups to undo changes.What is Statistics?
The Statistics screen shows you what you have accomplished in AVG TuneUp. You can see an overview of the actions you have completed in the app in the last 30 days.
Settings
How do I adjust general AVG TuneUp settings?
Open AVG TuneUp, hover your mouse over the side menu, and click Settings (the gear icon). The following options are available under the General tab:
- Language: Change the language of the application.
- Undo Center: Select which categories you want to create backups for.
- AVG Support Tool: Use the Support Tool to check for common issues in the app, and gather logs that you can send to the support team.
- Developer settings: Configure advanced settings that control how AVG TuneUp behaves when the application is closed. Disabling these settings may prevent AVG TuneUp from working properly.
How do I adjust App Manager settings?
The App Manager feature keeps commonly used third-party software updated to eliminate potential security risks and improve the overall performance of your system. To specify how AVG TuneUp responds when it detects an outdated program on your PC, open AVG TuneUp, hover your mouse over the side menu, and click Settings (the gear icon). The following options are available under the App Manager tab:
- Uninstall Simulator: Provides a secure simulated environment to practice removing software, without the risk of losing essential programs. Select when the programs on your Uninstall Simulator list get completely removed from your PC.
- Uninstaller: Enables you to completely remove any program that you no longer use. Select the duration after which programs should be categorized as unused.
- Updater: Helps you find and install program updates for a smoother and safer experience. Select how the feature will handle outdated applications.
How do I adjust Browser Cleaner settings?
AVG TuneUp allows you to choose how long you keep your browser data before it is cleaned. You can also create exceptions for websites that you want to stay logged into.
To manage Browser Cleaner settings:
- Open AVG TuneUp and hover your mouse over the side menu, then click
Settings (the gear icon). - Select the Browser Cleaner tab.
- To adjust the cleaning delay:
- Click the drop-down menu under Cleaning delay.
- Click the drop-down menu under Cookies or Browsing history to specify how long AVG TuneUp keeps them in your web browsers.
- After the selected period, AVG TuneUp will remove Cookies or Browsing history.
- To adjust the cookie allowlist:
- Click the drop-down menu under Cookie allowlist.
- Enter the website URL (for example, example.com) in the upper text box, and click Add.
...Alternatively, select a website from the list of popular websites in the lower text box, and click Add. - The selected website is now excluded from cookie clearing.
Can I schedule AVG TuneUp to run automatically?
Yes, you can configure AVG TuneUp to perform Auto-Clean scans automatically. When enabled, Auto-Clean doesn't require any action from you, and runs silently in the background to free up space on your PC by removing dispensable items, such as broken shortcuts and registry items.
To enable Auto-Clean, open AVG TuneUp, hover your mouse over the side menu, and click Settings (the gear icon). Select the Auto-Clean tab and click the gray (OFF) slider so that it changes to green (ON). The Auto-Clean settings screen also allows you to choose the frequency of the scans, and manually select which items AVG TuneUp deletes during Automatic Cleaning.
- 100 MB or more of cleanable space on your system
- 100 or more broken registry items
- 100 or more broken shortcuts
- 100 or more tracking cookies
Can I review found issues before AVG TuneUp optimizes my device?
Yes. When AVG TuneUp completes a scan, you can review and manage any found issues.
When Auto-Clean is enabled, you can select which items AVG TuneUp has permission to automatically remove by clicking the arrow next to a category to view its individual items, then manually de-select any items you don't want to be deleted automatically.
How can I control which data I share with AVG and third parties?
To change your personal privacy settings, follow these steps:
- Open AVG TuneUp, hover your mouse over the side menu, and click Settings (the gear icon).
- Select the Privacy tab.
- Tick or untick the boxes next to the privacy settings according to your preferences.
What does AVG TuneUp do with my encrypted files?
AVG TuneUp ignores encrypted partitions and files to ensure your privacy and security. If your entire hard drive is encrypted, AVG TuneUp cannot scan and optimize your system.
Troubleshooting
How can I uninstall AVG TuneUp?
For detailed uninstallation instructions, refer to the following article:
How can I report a problem or suspected bug?
If AVG TuneUp produces unexpected results or error messages, report the issue to AVG Support by submitting a ticket.
Send a detailed description of how to reproduce the error and include the following information:
- Your version of Windows and your PC's brand, model, and graphics card.
- A detailed description of the problem and the sequence of actions leading up to the issue.
- Any error messages displayed.
- Any differences on your PC following the issue.
How do I report a falsely identified junk file or program that AVG TuneUp removed from my system?
If AVG TuneUp disables or removes a file or an application that you wanted to keep, report the issue to AVG Support. Include the exact file or application name, all relevant details, and the undesired result.
What can I do if I see the error message 'Well, this is embarrassing'?
For detailed troubleshooting steps, refer to the following article:
General
What is AVG TuneUp?
AVG TuneUp is an optimization tool that includes a range of scans that are designed to detect unnecessary items and performance issues, helping to free up disk space and improve the speed of your system.
How will AVG TuneUp improve the performance of my device?
With frequent use, the reliability and performance of your Mac begins to decline. You may notice the following issues:
- Applications that run very slowly, crash, or freeze.
- A lack of disk space.
- Unwanted applications on your Mac.
- Problems while starting your Mac.
When you use AVG TuneUp to scan for and resolve issues on your Mac, you may improve the speed of your Mac, clear disk space, and eliminate unwanted applications.
Download and Installation
How can I download and install AVG TuneUp?
For detailed installation and activation instructions, refer to the following articles:
Can I use AVG TuneUp without installing AVG AntiVirus?
Yes. AVG TuneUp can be installed as a standalone application without AVG AntiVirus or AVG Internet Security installed on your Mac.
Is AVG TuneUp included when I purchase AVG Internet Security?
No. AVG TuneUp requires a separate, paid subscription to use. You cannot use an AVG Internet Security subscription to activate AVG TuneUp.
Subscription and Activation
How do I activate AVG TuneUp?
- AVG Account: Activate AVG TuneUp by signing in to the application with the AVG Account that contains your AVG TuneUp subscription. In the top-right corner of the main application screen, click Sign in ▸ Sign in to existing account.
- Activation code: Activate AVG TuneUp using the activation code from your order confirmation email. Ensure AVG TuneUp is open and active, then select AVG TuneUp ▸ Insert activation code on the left side of the Apple menu bar.
For detailed activation instructions, refer to the following article:
How do I know when my subscription expires?
Open AVG TuneUp and click Settings (the gear icon) in the left panel. Select the Subscription tab, and check the subscription expiration date under Your current subscription.
Can I use my AVG TuneUp subscription on multiple devices?
You can activate AVG TuneUp simultaneously on the number of devices you specified during purchase. You can verify the number of devices in your order confirmation email, or via the AVG Account that contains your AVG TuneUp subscription.
If you have reached the device limit for your purchased subscription, you can start using AVG TuneUp on a new device by following the steps below:
- Uninstall AVG TuneUp from one of your current devices.
- Install AVG TuneUp on the new device.
- Activate AVG TuneUp on the new device.
What should I do if activation is unsuccessful?
To learn how to resolve some of the most common activation issues, refer to the following article:
If the issue persists, contact AVG Support.
Features
How do I use AVG TuneUp?
For detailed instructions on how to start using AVG TuneUp, refer to the following article:
What is Clean clutter?
Clean clutter scans several areas of your hard drive and detects unnecessary files that you can remove to free up disk space on your Mac.
To perform a scan, click Scan next to Clean clutter on the main AVG TuneUp screen. After the scan completes, you can review the amount of space taken up by unnecessary files and select which files you want to remove from your Mac.
What is Clean browser?
The Clean browser option allows you to easily protect your privacy by removing cookies and other browsing data from your web browsers.
To perform a scan, click Scan next to Clean browser on the main AVG TuneUp screen. After the scan completes, you can review the number of items found on each of your installed web browsers. Optionally click Details next to a browser to view the specific item types found and specify exactly what you want to remove.
You can configure AVG TuneUp to clean your browsers automatically. You can also add allowed websites that are always exempt when AVG TuneUp clears cookies and other browsing data.
What is Find duplicates?
Find duplicates detects multiple files with identical content.
To perform a scan, click Find next to Find duplicates on the main AVG TuneUp screen. After the scan completes, you can review the detected duplicate files and select which files you want to remove from your Mac.
What is Analyze photos?
Analyze photos detects photos that are blurry, badly-lit, or similar.
To perform a scan, click Find under Analyze photos on the main AVG TuneUp screen. You can specify where AVG TuneUp will look for photos, and then after the scan completes, review and select which photos you want to delete.
What is Uninstall apps?
Uninstall apps allows you to easily find and remove applications from your Mac that you no longer use.
To uninstall applications you no longer use, click Show next to Uninstall apps on the main AVG TuneUp screen. Review the list of applications installed on your Mac and select which applications you want to delete.
What is Manage startup items?
Manage startup items allows you to turn off processes that launch automatically when you start up your Mac.
To turn off a startup item, click Show next to Manage startup items on the main AVG TuneUp screen. Review the list of applications, launch agents, and launch daemons and click the green (On) slider so that it changes to gray (Off) next to a process you want to remove at startup.
Settings
How do I adjust AVG TuneUp settings?
Open AVG TuneUp and go to Settings (the gear icon) in the left panel, then select the relevant tab to perform the following actions:
- General: View your app version number or check for updates, allow automatic updates, or enable Touch ID to approve actions.
- Scanning: Specify scan options for Cleaning clutter, Finding duplicates, Finding photos, and Uninstalling apps or allow System Monitor.
- Browser Cleaning: Specify for how long AVG TuneUp keeps the cookies and browsing history in your web browsers before offering to remove these items during a Clean browser scan. You can also add allowed websites that are always exempt when AVG TuneUp clears cookies and other browsing data.
- Trash: Enable to automatically delete files from the Trash after a specific time.
- Alerts: Specify which notifications you receive from AVG TuneUp.
- Subscription: Activate AVG TuneUp with an activation code or view your current subscription details.
- Privacy: Manage which app-usage data you want to share.
How can I customize AVG TuneUp notifications?
To specify when you want to receive notifications from AVG TuneUp:
- Open AVG TuneUp and click Settings (the gear icon) in the left panel.
- Select the Alerts tab.
- The following options are available:
- Notify me when my clutter is more than: Tick or untick this option to enable or disable notifications about the amount of clutter on your Mac. When this option is enabled, you can use the drop-down menu to customize the minimum amount of clutter that will trigger a notification.
- Notify me when my disk space is less than: Tick or untick this option to enable or disable notifications about the amount of free disk space on your Mac. When this option is enabled, you can use the drop-down menu to customize the amount of remaining free disk space that will trigger a notification.
- Notify me when I can delete leftover app files from my Trash: Tick or untick this option to enable or disable notifications about removing unnecessary app files from your Trash, such as log files and cache.
Can I review found issues before AVG TuneUp optimizes my device?
Yes. When AVG TuneUp completes a scan, you can review and manage any found issues.
How can I control which data I share with AVG and third parties?
To change your personal privacy settings, follow these steps:
- Open AVG TuneUp and click Settings (the gear icon) in the left panel.
- Select the Privacy tab.
- Tick or untick the boxes next to the privacy settings according to your preferences.
Troubleshooting
How can I uninstall AVG TuneUp?
For detailed uninstallation instructions, refer to the following article:
How can I report a problem or suspected bug?
If AVG TuneUp produces unexpected results or error messages, report the issue to AVG Support by submitting a ticket.
Send a detailed description of how to reproduce the error and include the following information:
- Your macOS version.
- A detailed description of the problem and the sequence of actions leading up to the issue.
- Any error messages displayed.
- Any differences on your Mac following the issue.
Why do I need to close open applications before AVG TuneUp continues cleaning?
When you perform a Clean clutter scan, AVG TuneUp detects unnecessary files, including those stored in your browsers and applications. If the applications containing these files are running when you click Clean, AVG TuneUp asks you to close the applications to prevent them from crashing or malfunctioning.
Why doesn't AVG TuneUp clean anything from my system?
AVG TuneUp is a paid app that requires a subscription to use. If you installed AVG TuneUp but you have not subscribed to or activated the app following your subscription purchase, the application runs in scan-only mode and cannot clean anything.
Why do I need to grant permissions to AVG TuneUp?
Each time you remove files, photos, or applications using AVG TuneUp, you are asked to authorize the cleaning process by entering the password that you use when you start your Mac. This stops unauthorized users clearing items from your system folders.
How do I send feedback about AVG TuneUp?
- Ensure the AVG TuneUp window is open and active.
- Click Help ▸ Send Feedback on the left side of the Apple menu bar.
- Enter your feedback, optionally include your name and email address, then click Send.
- AVG TuneUp 24.x for Windows
- AVG TuneUp 4.x for Mac
- Microsoft Windows 11 Home / Pro / Enterprise / Education
- Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
- Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
- Apple macOS 14.x (Sonoma)
- Apple macOS 13.x (Ventura)
- Apple macOS 12.x (Monterey)
- Apple macOS 11.x (Big Sur)
- Apple macOS 10.15.x (Catalina)
- Apple macOS 10.14.x (Mojave)
- Apple macOS 10.13.x (High Sierra)
- Apple macOS 10.12.x (Sierra)