How to cancel an AVG subscription via Google Play Store or the App Store | AVG

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Canceling an AVG subscription via Google Play Store or the App Store

This article explains how to cancel AVG subscriptions purchased via Google Play Store or the App Store. If you purchased your subscription via a different sales channel (such as the AVG website), refer to the following article:

Canceling your subscription before the next billing date ensures you will not be charged for a new subscription period when the current subscription period ends.

After you cancel an AVG subscription, you can continue to use your paid AVG products until the end of the current subscription period. At this point, you can either renew the subscription, or lose access to the paid products.

Cancel your subscription

The steps to cancel a subscription via Google Play Store are the same for every AVG app. The instructions below use AVG Secure VPN as an example:

  1. Ensure you are signed in to Google Play Store with the Google Account that you used to purchase your AVG subscription.

    For instructions on how to switch between Google Accounts, or add a new Google Account to your device, refer to the following article from Google Play Help:
  2. On the Home screen of your device, tap the Play Store icon to open Google Play Store.
  3. Tap Menu (three lines) in the top-left corner, then tap Subscriptions.
  4. Select the AVG subscription that you want to cancel.
  5. Tap Cancel subscription.
  6. Optionally provide a reason for canceling the subscription (or tap Decline to answer), then tap Continue.
  7. Tap Cancel Subscription again to confirm the cancellation.

The steps to cancel a subscription via the App Store are the same for every AVG app. The instructions below use AVG Secure VPN as an example:

  1. On the Home screen of your device, tap the App Store icon to open the store.
  2. Tap your profile image in the top-right corner of the screen.
  3. Tap Subscriptions.
  4. Select the AVG subscription that you want to cancel.
  5. Tap Cancel Subscription (or Cancel Free Trial).
  6. Tap Confirm to confirm the cancellation.

Your subscription is now canceled. You receive confirmation of the cancellation by email.

After you cancel an AVG subscription, you can continue to use the paid products and features until the end of the current subscription period.

If you have multiple AVG subscriptions, you need to repeat the steps above for each subscription that you want to cancel.

Further recommendations

For more information about canceling an AVG subscription, refer to the following article:

  • All paid AVG consumer products for Android and iOS
  • Google Android 5.0 (Lollipop, API 21) or later
     
  • Apple iOS 10.3 or later

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