The instructions in this article only apply for AVG subscriptions purchased via Google Play Store or the App Store. If you purchased your subscription via a different sales channel (such as the official AVG website), refer to the following article:
Cancel your subscription
Uninstalling an app from your device does not cancel your subscription, and you will continue to be charged for the subscription until you cancel it.
Your subscription is now canceled. You receive confirmation of the cancellation by email.
After you cancel an AVG subscription, you can continue to use the paid products and features until the end of the current subscription period.
If you have multiple AVG subscriptions, you need to repeat the steps above for each subscription that you want to cancel.
Troubleshooting
To cancel a subscription, you must first be signed in to Google Play Store with the Google Account you used to purchase the subscription. For instructions on how to switch between Google Accounts, or add a new Google Account to your device, refer to the following article from Google Play Help:
To cancel a subscription, you must first be signed in to the App Store with the Apple ID you used to purchase the subscription. For more information about managing Apple IDs on your iOS device, refer to the following article from Apple Support:
- All paid AVG consumer products for Android and iOS
- Google Android 5.0 (Lollipop, API 21) or later
- Apple iOS 10.3 or later