This article contains information about the AVG refund policy and instructions to request a refund for a purchased AVG subscription.
Refer to the relevant section(s) below:
If you are not completely satisfied with your purchased AVG subscription, you can contact us within 30 days of purchase to receive a full refund. This 30-day-money-back guarantee applies to AVG consumer product subscriptions purchased using the following methods:
- Online purchase via the official AVG website.
- Online purchase via an offer within another AVG product on Windows PC or Mac.
- Online purchase via Google Play.
AVG does not normally offer refunds for subscriptions if more than 30 days have passed since purchase.
- Retail stores or third-party resellers: Contact the store or reseller directly for information about requesting a refund.
- The App Store: For information about the App Store's refund policy and instructions to request a refund, refer to the following article from Apple Support:
Request a refund
- Click the button below to open the AVG refund request form. Request a refund
- Select your product type.
- Provide the required details to help us identify your purchase.
- Click Submit to send your refund request to AVG Support.
AVG Support will review your request and contact you via the contact email address you provided in the refund request form.
Full AVG refund policy
To review the full AVG refund policy, refer to the following webpage:
- All AVG consumer products
- All supported operating systems