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Webcam Protection - FAQs

What is Webcam Protection?

Webcam Protection is a feature available in the latest version of AVG Internet Security that prevents applications and malware from accessing your PC's webcam without your consent. Webcam Protection protects your privacy by stopping untrusted applications from capturing images or videos and sending the content outside of your PC.

To determine which applications are trusted and untrusted, AVG File Reputation services analyze the application based on several factors, including how many users have the application installed and the application's certification information.

How do I get Webcam Protection?

Webcam Protection is enabled by default in the latest version of AVG Internet Security. To access Webcam Protection, click the Privacy tile on the main AVG Internet Security screen.

To activate and install the latest version of AVG Internet Security, refer to instructions in the following articles:

How do I adjust Webcam Protection behavior?

To specify how Webcam Protection manages applications that attempt to access your PC's webcam:

  1. Open the AVG Internet Security user interface and click the Privacy tile.
  2. Click Settings (the gear icon) in the top-right corner.
  3. Select an option using the drop-down menu below Which apps require permission to use my webcam:
    • Smart mode: Automatically allows trusted applications to access your webcam. If an untrusted application attempts to access your webcam, a notification appears asking you to allow or block the application. After selecting an option, the application appears on the Blocked & Allowed apps screen, where you can view its status and select additional actions.
    • Strict mode: Notifies you each time any application attempts to access your webcam and allows you to decide if the application is blocked or allowed. After selecting to block or allow an application, the application appears on the Blocked & Allowed apps screen, where you can view its status and select additional actions.
    • No Mercy mode: Automatically blocks all applications that attempt to access your webcam.
  4. Click the X icon to return to the main Privacy screen.

How do I manage applications that are blocked or allowed by Webcam Protection?

When Webcam Protection is set to Smart mode or Strict mode, you receive notifications when applications attempt to access your PC's webcam. When you select an action (Block or Allow) in the notification dialog, the application's status appears on the Blocked & Allowed apps screen. To access the Blocked & Allowed apps screen:

For detailed instructions to use the Blocked & Allowed apps screen, refer to the following article:

What can I do if Webcam Protection displays too many notifications?

If you receive too many notifications from Webcam Protection asking you to block or allow applications, ensure your Webcam Protection behavior is set to Smart Mode. If you select Strict Mode, AVG notifies you every time any application attempts to access your PC's webcam (excluding those you have already added to the Blocked & Allowed apps list).

What can I do if my PC's webcam stops working?

If your PC's webcam does not work after installing AVG Internet Security, ensure Webcam Protection behavior is set to Smart mode or Strict mode. If you select No Mercy mode, Webcam Protection prevents all applications from accessing your PC's webcam.

Where can I find more information about using Webcam Protection?

For more information about using Webcam Protection, refer to the following article:

  • AVG Internet Security 20.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit

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