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Allowing all permissions for AVG AntiVirus on macOS

After installing or upgrading AVG AntiVirus or AVG Internet Security on a Mac that is running macOS version 10.13 (High Sierra) or later, you need to allow permissions so that your AVG product can fully protect your system. The AVG setup tutorial guides you through this process. For detailed instructions, refer to the steps in this article.

You need to allow permissions if you see any of the following messages in your AVG product:
  • You are not (fully) protected
  • To turn on this shield, you need to first allow us to protect you

Allow real-time protection

Granting permission to enable real-time protection allows AVG to protect your Mac using the Core Shields that detect malware in real time.

  1. Click Fix all to open the AVG setup tutorial.
  2. Click Open system preferences.
  3. If your settings are locked, click the lock icon, then enter the password that you use when you start your Mac, and click Unlock.
  4. Click Allow.
  5. Click Continue in the AVG setup tutorial.

The necessary real-time protection permissions are granted. If you are using macOS 11 (Big Sur) or macOS 12 (Monterey), the AVG setup tutorial prompts you to add DNS proxy configurations. If you are using macOS 10.15 (Catalina) or lower, the AVG setup tutorial prompts you to allow Full Disk Access.

Add DNS proxy configurations

Adding a DNS proxy to your Mac enables AVG to actively monitor websites for threats while you browse the internet.

  1. Click Open confirmation dialog.
  2. Click Allow.
  3. Click Continue in the AVG setup tutorial.

The necessary DNS proxy configurations are added. Continue with the steps below to allow Full Disk Access.

Allow Full Disk Access

Allowing Full Disk Access enables AVG to scan your entire Mac for hidden threats.

  1. In the AVG setup tutorial, click Open system preferences.
  2. If your settings are locked, click the lock icon, then enter the password that you use when you start your Mac, and click Unlock.
  3. Select your AVG product using either Option A or Option B below:
    • Option A: Tick the box next to your AVG product.
    • Option B: Click the + plus icon, then select your AVG product in the Applications folder, and click Open.
  4. If prompted, click Quit & Reopen (or Quit Now on macOS 10.15.x (Catalina) and earlier).

Full Disk Access is now granted for your AVG product. If prompted, continue with the steps below to add AVG certificates.

Add AVG certificates

Adding AVG certificates allows AVG AntiVirus to stop browser threats. If you are prompted to add AVG certificates to the Keychain, follow the steps below:

  1. Click Open confirmation dialog in the AVG AntiVirus setup tutorial.
  2. Enter the password that you use when you start your Mac, then click Update Settings.
  3. Click Continue in the AVG setup tutorial.
  4. If prompted, click Got it.

AVG certificates are now added. If you are using macOS 12.x (Monterey), continue with the steps below to allow Focus access.

Allow Focus mode access

Allowing access to Focus mode enables AVG AntiVirus to know when to silence notifications.

  1. On the main AVG AntiVirus screen, go to MenuPreferences.
  2. Select the Notifications tab.
  3. Tick the box next to Disable notifications when in Focus mode.
  4. Follow the relevant steps below depending on your screen:
    • Confirmation dialog: If prompted by the confirmation dialog, click OK.

      Access to Focus mode is now granted for your AVG product.
    • Setup tutorial: If prompted by the AVG setup tutorial, click Open system preferences and follow the steps below:
      1. If your settings are locked, click the lock icon, then enter the password that you use when you start your Mac, and click Unlock.
      2. Tick the box next to your AVG product.
      3. If prompted, click Quit & Reopen.
      Access to Focus mode is now granted for your AVG product.

Troubleshooting

If you are unable to allow the permissions described in this article, refer to the following article for help:

  • AVG Internet Security 20.x for Mac
  • AVG AntiVirus 20.x for Mac
  • Apple macOS 12.x (Monterey)
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)

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