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Managing your AVG subscription on Android and iOS

Applies to

Products:

  • AVG AntiVirus 6.x for Android
  • AVG Cleaner 4.x for Android
  • AVG Secure VPN 1.x for Android
  • AVG Secure VPN 1.x for iOS
  • AVG Mobile Security 1.x for iOS

Operating systems:

  • Google Android 5.0 (Lollipop, API 21) or higher
  • Apple iOS 11 or later (exact version depends on the product)

Refer to the sections below for information about managing an AVG subscription on Android or iOS.

How can I view my current AVG mobile subscriptions?

Refer to the relevant section below according to platform:

Android

  1. Tap the Google Play Store icon on your device's Home screen to open the store.
  2. Tap Menu (three lines) in the top-left corner, then select Subscriptions.

A list of the subscriptions linked to the current Google Account appears.

iOS

  1. Tap the App Store icon on your device's Home screen to open the store.
  2. Tap your profile picture in the top-right corner of the screen.
  3. Tap Manage Subscriptions.

A list of the subscriptions linked to the current Apple ID appears.

How can I cancel my AVG mobile subscription?

IMPORTANT: Uninstalling an app from your device does not cancel your subscription, and you will continue to be charged for the subscription until you cancel it.

If you purchased an AVG app via Google Play Store or the App Store, and you don't want to use it anymore, you need to cancel your subscription via Google Play Store or the App Store. Refer to the relevant section below according to platform:

Android

  1. Tap the Google Play Store icon on your device's Home screen to open the store.
  2. Tap Menu (three lines) in the top-left corner, then select Subscriptions.
  3. Select the AVG subscription you want to cancel.
  4. Tap Cancel, then Cancel Subscription to confirm.

Your subscription is canceled and will stop at the end of the current billing cycle.

IMPORTANT: Canceling a subscription does not refund previous subscription payments. For information about requesting a refund, refer to the article below:

iOS

  1. Tap the App Store icon on your device's Home screen to open the store.
  2. Tap your profile picture in the top-right corner of the screen.
  3. Tap Manage Subscriptions.
  4. Select the AVG subscription you want to cancel.
  5. Tap Cancel Subscription.

Your subscription is canceled and will stop at the end of the current billing cycle.

IMPORTANT: Canceling a subscription does not refund previous subscription payments. For information about requesting a refund, refer to the following article:

How can I request a refund for an AVG mobile subscription?

For detailed information about AVG's refund policy, and for instructions to request a refund, refer to the following article:

NOTE: When you request a refund, your subscription expires at the end of the current billing period.

How can I transfer an AVG mobile subscription to another device?

For detailed instructions to transfer an AVG mobile subscription to another device, refer to the article below:

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