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Transferring an AVG mobile subscription to another device

This article explains how to transfer your AVG subscription from one mobile device to another. This is useful if you no longer want to use your subscription on an activated device. The method for transferring an AVG subscription between mobile devices varies according to your purchase method. Refer to the instructions in the relevant section below:

  • Google Play:
    • Transfer a subscription purchased via Google Play or via an AVG Android app.
  • App Store:
    • Transfer a subscription purchased via the App Store or via an AVG iOS app.
  • AVG:
    • Transfer a subscription purchased via the AVG Store or an offer in another AVG product for Windows or Mac. This includes mobile apps purchased as part of multi-device subscription bundles, such as AVG Internet Security (Multi-Device).

Google Play

  1. Uninstall AVG AntiVirus from your original Android device.
  2. On the new Android device, ensure you are signed in to Google Play with the Google Account that you used to purchase AVG AntiVirus.
  3. Download and install the latest version of AVG AntiVirus from Google Play.
  4. Open AVG AntiVirus and tap Scan Now. Wait while the scan completes, and if prompted, resolve any found issues.
  5. Tap Get complete protection.
  6. Tap the icon (three dots) in the top-right corner, then select Already purchased?.
  7. Select Restore from Google Play.

The app automatically retrieves and activates your AVG AntiVirus subscription from Google Play.

  1. Uninstall AVG Cleaner from your original Android device.
  2. On the new Android device, ensure you are signed in to Google Play with the Google Account that you used to purchase AVG Cleaner.
  3. Download and install the latest version of AVG Cleaner from Google Play.
  4. Open AVG Cleaner and tap Get Started.
  5. Tap Upgrade Now.
  6. From the Cleaner Pro offer screen, tap the icon (three dots) in the top-right corner and select Restore license.

The app automatically retrieves and activates your AVG Cleaner subscription from Google Play.

  1. Uninstall AVG Secure VPN from your original Android device.
  2. On the new Android device, ensure you are signed in to Google Play with the Google Account that you used to purchase AVG Secure VPN.
  3. Download and install the latest version of AVG Secure VPN from Google Play.
  4. Open AVG Secure VPN and tap Already purchased?.
  5. Tap Restore from Google Play.

The app automatically retrieves and activates your AVG Secure VPN subscription from Google Play.

The App Store

  1. Uninstall AVG Secure VPN from the original iOS device.
  2. On the new iOS device, ensure you are signed in to the App Store with the Apple ID that you used to purchase AVG Secure VPN.
  3. Download and install the latest version of AVG Secure VPN from the App Store.
  4. Open AVG Secure VPN and tap Already purchased?.
  5. Select Restore From App Store.

The app automatically retrieves and activates your AVG Secure VPN subscription from the App Store.

  1. Uninstall AVG Mobile Security from the original iOS device by touching and holding the Security icon on the Home screen of your device and selecting Remove App.
  2. On the new iOS device, ensure you are signed in to the App Store with the Apple ID that you used to purchase AVG Mobile Security.
  3. Download and install the latest version of AVG Mobile Security from the App Store.
  4. Open AVG Mobile Security and tap UpgradeAlready purchased?.
  5. Select Restore from iTunes.

The app automatically retrieves and activates your AVG Mobile Security subscription from the App Store.

AVG

Refer to the relevant section below according to platform:

Android

  1. Unlink your subscription from the original device:
    • Open AVG AntiVirus and go to MenuMy Subscriptions.
    • Write down your activation code.
    • Tap the icon (three dots) next to your active subscription and select Remove.
  2. Uninstall AVG AntiVirus from the original device.
  3. On the new device, download and install the latest version of AVG AntiVirus for Android from Google Play.
  4. Activate your subscription on the new device.

Your AVG AntiVirus subscription is now active on the new device.

  1. Unlink your subscription from the original device:
    • Open AVG Cleaner and go to Menu (three lines) ▸ SettingsSubscription.
    • Write down your Activation Code.
    • Tap Unlink.
  2. Uninstall AVG Cleaner from the original device.
  3. On the new device, download and install the latest version of AVG Cleaner for Android from Google Play.
  4. Activate your subscription on the new device.

Your AVG Cleaner subscription is now active on the new device.

  1. Unlink your subscription from the original device:
    • Open AVG Secure VPN and go to Settings (the gear icon) ▸ Subscription.
    • Write down your Activation code.
    • Tap Remove Device From My Subscription.
  2. Uninstall AVG Secure VPN from the original device.
  3. On the new device, download and install the latest version of AVG Secure VPN from Google Play.
  4. Activate your subscription on the new device.

Your AVG Secure VPN subscription is now active on the new device.

 

iOS

  1. Unlink your subscription from the original device:
    • Open AVG Secure VPN and go to Settings (the gear icon) ▸ Subscription.
    • Check the AVG Account that is linked to your subscription under Linked to.
    • Tap Remove Device From My Subscription.
    • Tap Yes, remove.
  2. Uninstall AVG Secure VPN from the original device.
  3. On the new device, download and install the latest version of AVG Secure VPN from the App Store.
  4. Activate your subscription on the new device by signing in to the same AVG Account that is linked to your AVG Secure VPN subscription.

Your AVG Secure VPN subscription is now active on the new device.

  1. Uninstall AVG Mobile Security from the original iOS device by touching and holding the Security icon on the Home screen of your device and selecting Remove App.
  2. On the new device, download and install the latest version of AVG Mobile Security from the App Store.
  3. Activate your subscription on the new device.

Your AVG Mobile Security subscription is now active on the new device.

  • AVG AntiVirus 6.x for Android
  • AVG Cleaner 5.x for Android
  • AVG Secure VPN 2.x for Android
  • AVG Secure VPN 2.x for iOS
  • AVG Mobile Security 1.x for iOS
  • Google Android 5.0 (Lollipop, API 21) or later
  • Apple iOS 11 or later

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