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Ransomware Protection - Getting Started

Ransomware Protection, available in the latest version of AVG Internet Security and AVG AntiVirus FREE, prevents your personal photos, documents, and files from being modified, deleted, or encrypted by ransomware attacks.

This article assumes that AVG Internet Security or AVG AntiVirus FREE is already installed on your PC. To install your preferred application, refer to the instructions in the the relevant article below:

Refer to the relevant sections below for instructions on using Ransomware Protection:

Add or remove protected folders

Ransomware Protection automatically scans for and protects folders where your personal data might be stored.

To check which folders appear on your Protected folders list and add or remove a folder:

  1. Open the AVG user interface and click the Computer tile.
  2. Click Open above Ransomware Protection.
  3. Perform your preferred action:
    • Add a folder: Click Protect New Folder, navigate to the folder, then click OK.
    • Remove a folder: Hover your cursor over the folder's panel, and click the X icon that appears. Click Stop Protecting to confirm.

Your Protected folders list is now updated.

Adjust sensitivity

You can specify how Ransomware Protection behaves when an application attempts to access files in your protected folders:

  1. Open the AVG user interface and click the Computer tile.
  2. Click Settings (the gear icon) in the top-right corner.
  3. Select Basic protectionRansomware Protection in the left panel.
  4. Under Select your preferred mode, choose one of the options below:
    • Smart Mode (default and recommended setting): Ransomware Protection refers to a list of commonly used and trusted applications to determine which applications can modify files in your protected folders. If any applications that are not in this list attempt to modify files in your protected folders, you are notified and asked for permission.
    • Strict Mode: If any applications attempt to modify files in your protected folders, you are notified and asked for permission every time (excluding those applications you have already added to your Blocked & Allowed apps lists). Selecting this option may result in frequent alerts.

Ransomware Protection sensitivity is now configured according to your preferences.

Manage settings

In Ransomware Protection settings, you can configure Ransomware Protection behavior to protect your personal data according to your preferences:

  1. Open the AVG user interface and click the Computer tile.
  2. Click Settings (the gear icon) in the top-right corner.
  3. Select Basic protectionRansomware Protection in the left panel.
  4. Manage the following settings:
    • Disable Ransomware Protection: Click the green (ON) slider so it turns red (OFF). We recommend keeping Ransomware Protection enabled at all times, and only disabling this feature temporarily for troubleshooting purposes.
    • Select your preferred mode: Adjust Ransomware Protection sensitivity by selecting Smart Mode or Strict Mode.
    • View allowed / blocked apps: Click this option to open the Blocked & Allowed apps screen to specify which applications are always blocked and always allowed by Ransomware Protection.
    • File types: Select which file types are secured in your folders protected by Ransomware Protection.
    • Add your own file types: Manually enter a file type that you want Ransomware Protection to secure.
  • AVG Internet Security 20.x
  • AVG AntiVirus FREE 20.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit

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