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AVG Secure VPN for Windows and Mac - Getting Started

AVG Secure VPN is a virtual private network that secures your internet connection using an encrypted tunnel to disguise your real location.

This article contains instructions to start using AVG Secure VPN.

This article assumes that the latest version of AVG Secure VPN is already installed on your device. For detailed installation instructions, refer to the following article:

Open AVG Secure VPN

Open AVG Secure VPN using one of the following methods:

  • Double-click the AVG Secure VPN icon on your Windows desktop.
  • Double-click the AVG Secure VPN system tray icon.
  • Click the AVG Secure VPN icon in your menu bar and select Open AVG Secure VPN.
  • Click Go in the menu bar and select Applications, then double-click the AVG Secure VPN icon.

Connect to AVG Secure VPN

You can use AVG Secure VPN any time you want to connect to the internet with extra security and privacy.

To connect to AVG Secure VPN, click the gray (OFF) slider on the main AVG Secure VPN screen so that it turns green (ON).

To connect to AVG Secure VPN, click the red (OFF) slider on the main AVG Secure VPN screen so that it turns green (ON).

You are now connected to the AVG Secure VPN default server. You can change the default VPN server location if needed.

If AVG Secure VPN is unable to establish a connection, refer to the following article for troubleshooting steps:

Change location

AVG Secure VPN has servers in several locations, which means you can bypass geolocation restrictions as well as access your favorite content while traveling.

To connect to a different location:

  1. Click Change location Change Location on the main AVG Secure VPN screen.
  2. Click your preferred country and city.

AVG Secure VPN automatically connects to the location you selected.

If certain websites claim that you are connected to a different city than the city you selected as your VPN location, refer to the following article for troubleshooting steps:

Manage settings

  1. Click Settings (the gear icon) in the top-right corner of the main AVG Secure VPN screen.
  2. Select the relevant option in the left panel to configure your application settings:
    • General: Configure startup options, and specify when you receive notifications from AVG Secure VPN.
    • Network Security: Specify when you want to automatically connect to the internet via AVG Secure VPN servers. You can also add Trusted networks, which are excluded from automatic connection by default. For more information, refer to the following article:
    • Language: Change the language of the AVG Secure VPN user interface.
  3. Click OK to return to the main AVG Secure VPN screen.
  1. Ensure the AVG Secure VPN windows is active, click AVG Secure VPN in the menu bar, then select Preferences....
  2. Select the relevant option in the left panel to configure your application settings:
    • General: Configure startup options, specify when you receive notifications from AVG Secure VPN, and manage the data that you share with AVG and third-parties.
    • Network Security: Specify when you want to automatically connect to the internet via AVG Secure VPN servers. You can also add Trusted networks, which are excluded from automatic connection by default. For more information, refer to the following article:
    • Account: Manage your AVG Secure VPN subscription using the options below:
      • Subscription Information: Check details relating to your current subscription cycle. Click Manage Subscription to open the connected AVG Account, where you can view additional details and manage your subscription. If you don't have an AVG Account, click Create an account from the login screen to create one.
      • Deactivate your VPN on this Mac: If you no longer want to use AVG Secure VPN on the current macOS device, click Deactivate. AVG Secure VPN remains installed, but your paid subscription is no longer active. This is useful if you want to start using your subscription on a new device.
  3. Click OK to return to the main AVG Secure VPN screen.

Further recommendations

For more information about AVG Secure VPN, refer to the following article:

  • AVG Secure VPN 1.x for Windows
  • AVG Secure VPN 1.x for Mac
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
     
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)

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