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Phaeton P AVG Secure Browser completely transparent
Hello,
My first post here, due to an annoying bug/setting I can't get over or around it.
I installed on fresh windows 7 installation (64) and all went well until the secure Browser went like my desktop background, as if a snapshot was overlaying it's window.
The only thing I remember doing was to double click on a desktop item while (probably) was launching, since then even uninstalling (with deletion of back up files) and registry folder deletion under AVG didn't worked.
Help, I very much enjoy this browser (especially when you can use multimedia play/pause buttons to react to Youtube).
Thank you
My first post here, due to an annoying bug/setting I can't get over or around it.
I installed on fresh windows 7 installation (64) and all went well until the secure Browser went like my desktop background, as if a snapshot was overlaying it's window.
The only thing I remember doing was to double click on a desktop item while (probably) was launching, since then even uninstalling (with deletion of back up files) and registry folder deletion under AVG didn't worked.
Help, I very much enjoy this browser (especially when you can use multimedia play/pause buttons to react to Youtube).
Thank you
This isn't the experience we want you to have. However, we appreciate your efforts in notifying this to us.
Would you be so kind to share us the screenshot of your desktop (if possible) while experiencing the issue?
Also, let us know if you're reinstalled Secure browser to check if it helps.
Sorry, after writing the answer (and pending review) I realised i didn't attached the photo's.
here you go, 2 photos.
Have you reinstalled AVG Secure browser and checked the status?
If not, refer this article to uninstall our browser and visit this https://www.avg.com/secure-browser website to download the setup file for AVG Secure browser.
Keep us posted.
Yes, I tried clean or non clean uninstall and manual registry deletion under AVG.
Do you have this problem particularly with AVG Secure Browser window alone or with all other windows that you open on your computer?
In order to determine the exact issue, we would like to offer you a free remote support.
I've sent you an e-mail with the instructions to connect with our remote technician to rectify this issue further. If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Your offer is generous, however I have on this pc data sensible files and can't have remote control.
We understand your concern and sent you an email to follow. Please check and revert to that email to assist you further.