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Activating an AVG Internet Security subscription

AVG Internet Security for WindowsAVG Internet Security for Mac is a paid product that requires a subscription to use. After installing AVG Internet Security, you may need to manually activate your subscription.

Your chosen activation method:

Enter activation code

To activate AVG Internet Security using an activation code:

  1. Locate your activation code. This is included in your order confirmation email. For detailed instructions, refer to the following article:
  2. Double-click the AVG Internet Security icon on your Windows desktop to open the application. For alternative options to open AVG Internet Security, refer to the following article:
  3. Select MenuEnter activation code.
  4. Type or paste your activation code (including hyphens) into the text box, then click Enter.
  5. If your activation code is valid for multiple products, untick the box next to any products that you do not want to install and activate.

    Click Activate & install to confirm activation and installation of all selected products.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section in this article.

To activate AVG Internet Security using an activation code:

  1. Locate your activation code. This is included in your order confirmation email. For detailed instructions, refer to the following article:
  2. Double-click the AVG AntiVirus icon in your Applications folder to open the application. For alternative options to open AVG AntiVirus, refer to the following article:
  3. Go to MenuActivate paid features.
  4. Enter your activation code (including hyphens) into the text box, then click Activate.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section in this article.

If you purchased AVG Internet Security (Multi-Device), you can use the same activation code to activate AVG Internet Security on your Windows and Mac devices, as well as AVG AntiVirus PRO and AVG Mobile Security PRO on your Android and iOS devices.

To learn how to activate your multi-device subscription on Android and iOS, refer to the following articles: To confirm which subscription you purchased, check your order confirmation email or your AVG Account that is linked to the email address you used to purchase AVG Internet Security.

Sign in to AVG Account

To activate AVG Internet Security using an AVG Account:

  1. Ensure that you know which email address you used to purchase AVG Internet Security. This is the email address where you received the order confirmation email after purchase.
  2. Double-click the AVG Internet Security icon on your Windows desktop to open the application. For alternative options to open AVG Internet Security, refer to the following article:
  3. Select MenuSign in.
  4. Enter the credentials for your AVG Account that is linked to the email address you used to purchase AVG Internet Security, then click Sign in.

    If you do not have an AVG Account, select the Create account tab to create a new AVG Account with the same email address that you used to purchase AVG Internet Security.
  5. If your AVG Account is valid for multiple products, untick the box next to any products that you do not want to install and activate.

    Click Activate & install to confirm activation and installation of all selected products.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section in this article.

To activate AVG Internet Security using an AVG Account:

  1. Ensure that you know which email address you used to purchase AVG Internet Security. This is the email address where you received the order confirmation email after purchase.
  2. Double-click the AVG AntiVirus icon in your Applications folder to open the application. For alternative options to open AVG AntiVirus, refer to the following article:
  3. Select MenuSign in to AVG Account.
  4. Enter the credentials for your AVG Account that is linked to the email address you used to purchase AVG Internet Security, then click Sign in.

    If you do not have an AVG Account, select the Create account tab to create a new AVG Account with the same email address that you used to purchase AVG Internet Security.

Your AVG Internet Security subscription is now active. If activation is unsuccessful, refer to the Still need help? section in this article.

If you purchased AVG Internet Security (Multi-Device), you can use your AVG Account to activate AVG Internet Security on your Windows and Mac devices, as well as AVG AntiVirus PRO and AVG Mobile Security PRO on your Android and iOS devices.

To learn how to activate your multi-device subscription on Android and iOS, refer to the following articles: To confirm which subscription you purchased, check your order confirmation email or your AVG Account that is linked to the email address you used to purchase AVG Internet Security.

Still need help?

We recommend reviewing the information below, which explains how to resolve some of the most common activation issues.

Try these possible solutions:

Try these possible solutions:

  • Ensure that your AVG Account is linked to your AVG Internet Security subscription. To verify this, Sign in to your AVG Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
  • If your AVG Internet Security subscription is not linked to your AVG Account, you can create an AVG Account with the email address that you used to purchase AVG Internet Security. Alternatively, you can contact AVG Support and ask them to manually link your subscription to your existing AVG Account.
  • Try following the instructions to activate using an activation code instead.
  • Completely uninstall and then reinstall AVG Internet Security. This can resolve issues that are caused by incorrect configuration or corrupted files. We recommend following the exact steps in the articles linked below: After reinstallation, try activating your subscription again.

If you are still unable to activate your subscription, you can click the link below to open the AVG Technical Support form. After you submit the request, an AVG Support agent will contact you to help resolve the issue.

Further recommendations

To learn more about AVG Internet Security, refer to the following article:

For instructions on transferring your subscription to a new device, refer to the following article:

  • AVG Internet Security 21.x for Windows
  • AVG Internet Security 20.x for Mac
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit
     
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)

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