AVG Mobile Security is available as both a free and paid app. To use the paid features included in an AVG Mobile Security subscription, you may need to activate the app.
If you purchased your subscription through the App Store, the subscription is automatically applied to the device used to make the purchase. If you reinstall AVG Mobile Security or switch to a new device, you can restore the subscription via the App Store.
If you purchased your subscription through another AVG sales channel, such as the official AVG website, you need to sign in to the AVG Account that contains your subscription.
This article applies to both AVG Mobile Security Premium and AVG Mobile Security Ultimate for iOS.
If you have a third-party reseller code, you must first add it to your AVG Account by exchanging it for an activation code. This process adds the subscription to your AVG Account, allowing you to activate AVG Mobile Security on iOS using your AVG Account. Direct activation using a reseller code or activation code is not supported on iOS devices. For detailed instructions, refer to the steps under
Exchanging the reseller code for an activation code in the following article:
Activating an AVG application using a third-party reseller code.
Sign in to AVG Account
An AVG Account was created using the email address that you provided during the subscription purchase. To sign into your AVG Account for the first time, refer to the following article:
Activating your AVG Account.
To activate AVG Mobile Security using your AVG Account:
- Tap the AVG Mobile Security icon on your device. The app opens.
- Tap
Account, then select ⋮ Menu (The three dots) under Subscriptions.
- Select Sign in.
- Enter your AVG Account credentials, then tap Sign in.
AVG Mobile Security is now activated. If activation is unsuccessful, refer to the Still need help? section below.
Still need help?
If you experience any activation issues, check that your AVG Account is registered to the email address that you used to purchase AVG Mobile Security. If you used a different email address for purchase, you can add this email address to your AVG Account. For detailed instructions, refer to the following article:
If your issues persist, refer to the following articles:
If you are still unable to activate your application, contact AVG Support.
Restore via App Store
This option only applies if you purchased your AVG Mobile Security subscription through the App Store.
If you want to start using your subscription on a new device, or if you reset your existing device, you can restore your AVG Mobile Security subscription via the App Store:
- Ensure you are signed in to the App Store with the same Apple ID that you used to purchase AVG Mobile Security. For instructions on how to verify this, refer to the following article:
- Tap the AVG Mobile Security icon on your device. The app opens.
- Tap
Account, then select ⋮ Menu (The three dots) under Subscriptions.
- Select Get my App Store purchase.
AVG Mobile Security is now activated. If activation is unsuccessful, refer to the Still need help? section below.
Still need help?
If you experience any activation issues, refer to the following articles:
If you are still unable to activate your application, contact AVG Support.
Further recommendations
To learn more about AVG Mobile Security, refer to the following articles: