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Alarm Clock Xtreme for Android - FAQs

Download and Installation

What are the system requirements for Alarm Clock Xtreme?

  • Google Android 5.0 (Lollipop, API 21) or higher.
  • Internet connection to download, activate, and maintain app updates.
Alarm Clock Xtreme is not supported by and cannot be installed or run on Symbian, iOS, Microsoft Windows Phone/Mobile, Bada, WebOS, or any mobile operating system other than Android. This app does not work on iPhone or iPad devices.

If you are using a custom ROM, the app may not work as expected. Report any feedback regarding this issue to AVG Support.

How do I download and install Alarm Clock Xtreme?

  1. On your Android device, tap the button below to open the Alarm Clock Xtreme product page in Google Play Store. Go to Google Play Store
  2. Tap Install to download and install the app. When installation is complete, tap Open to open Alarm Clock Xtreme.
  3. Tap Get Started.
  4. Select an option below:
    • Use free version: Tap Continue With AdsContinue As Free.
    • Purchase: Tap Remove Ads, then select the Buy button to purchase the ad-free version of Alarm Clock Xtreme. Alternatively, tap All Premium Items to view the other items available for purchase in the Alarm Clock Premium shop.

Alarm Clock Xtreme is now installed and ready to use.

Alarms

How do I set an alarm?

Tap the + plus icon in the bottom-right corner of the main app screen, then tap one of the options below:

  • Standard Alarm: Create an alarm that repeats regularly as configured in your alarm settings.
  • Quick Alarm: Create a one-off alarm that does not repeat. Optionally, tap Settings (the gear icon) in the top-right corner of the number pad to customize your Quick Alarm settings.
When you set an alarm, you may be prompted to enable Alarm Clock Xtreme in your device settings, add Alarm Clock Xtreme to your unmonitored apps, or allow Alarm Clock Xtreme to run when Do Not Disturb is enabled. We recommend following the on-screen instructions to ensure that your alarm works as expected.

What is a Quick Alarm?

A Quick Alarm is a one-off alarm that does not repeat.

When you create a new Quick Alarm, the alarm appears on the main app screen with a slider containing a bolt icon. After a Quick Alarm goes off, the alarm disappears from the main app screen and will not go off again.

You can access Quick Alarm settings via Menu (three lines) ▸ SettingsAlarmQuick Alarm. It is not possible to create custom settings for individual Quick Alarms. Changes to your Quick Alarm settings apply to all existing and future Quick Alarms.

How can I customize a Standard Alarm?

You are prompted to customize alarm settings each time you create a new Standard Alarm. You can also access settings for an existing Standard Alarm by tapping the relevant alarm panel on the main app screen.

The following options are available:

  • Time and day: Specify when your alarm goes off.
  • Alarm name: Provide a name so you can easily recognize the alarm.
  • Sound:
    • Use a favorite song, or a random song from a chosen artist or playlist. You can also use an online radio station as your alarm sound.
    • Specify the alarm's volume.
    • Ensure your alarm has permission to Override system volume. We recommend keeping this setting enabled to ensure your alarm behaves as expected.
    • Configure your chosen sound to Gradually increase volume when the alarm is not snoozed or dismissed.
    • Select a Vibration setting.
  • Dismiss:
    • Dismissed by: Access Dismiss & Snooze settings for the current alarm.
    • Dismiss Puzzle: Configure a Math, Password, or QR/Barcode puzzle that you must complete before dismissing the alarm.
    • App Launch: Specify an app to load after you dismiss the alarm.
  • Snooze:
    • Snoozed by: Access Dismiss & Snooze settings for the current alarm.
    • Snooze Puzzle: Configure a Math or Password puzzle that you must complete before snoozing the alarm.
Save time when creating alarms by storing your preferred settings as default. Go to Menu (three lines) ▸ SettingsAlarmAlarm template.

How can I customize a Quick Alarm?

You can access Quick Alarm settings via Menu (three lines) ▸ SettingsAlarmQuick Alarm. Alternatively, access Quick Alarm settings directly during alarm creation by tapping Settings (the gear icon) in the top-right corner of the number pad.

The following options are available:

  • Sound:
    • Use a favorite song, or a random song from a chosen artist or playlist. You can also use an online radio station as your Quick Alarm sound.
    • Specify the volume for all Quick Alarms.
    • Ensure your Quick Alarms have permission to Override system volume. We recommend keeping this setting enabled to ensure your alarms behave as expected.
    • Configure your chosen sound to Gradually increase volume when a Quick Alarm is not snoozed or dismissed.
    • Select a Vibration setting for all Quick Alarms.
  • Dismiss:
    • Dismissed by: Access Dismiss & Snooze settings for all Quick Alarms.
    • Puzzle: Configure a Math, Password, or QR/Barcode puzzle that you must complete before dismissing a Quick Alarm.
    • App Launch: Specify an app to load after you dismiss a Quick Alarm.
  • Snooze:
    • Snoozed by: Access Dismiss & Snooze settings for all Quick Alarms.
    • Puzzle: Configure a Math or Password puzzle that you must complete before snoozing a Quick Alarm.
  • Preset times:
    • Customize the 3 preset time options that appear on the number pad each time you create a Quick Alarm.
When you adjust Quick Alarm settings, changes apply to all existing and future Quick Alarms.

How can I change my Dismiss & Snooze settings?

  1. Tap the Standard Alarm you want to edit from the main app screen, or create a new Standard Alarm.
  2. Access the Dismiss & Snooze screen by tapping either Snoozed by or Dismissed by.
  3. You can adjust the following settings:
    • Dismiss / Snooze: Specify which actions dismiss the alarm and which actions snooze the alarm. By default, Screen button is selected for both Dismiss and Snooze. You can add additional methods by ticking either Dismiss or Snooze for each available option (Volume buttons, Shaking, Power button).
    • Automatic dismiss: Specify for how long the alarm sounds before it is automatically dismissed. Select Never if you want the alarm to continue sounding indefinitely until you manually snooze or dismiss it.
    • Duration: Specify after how many minutes a snoozed alarm goes off again.
    • Automatic snooze: Specify for how long the alarm sounds before it is automatically snoozed. Select Never if you want the alarm to continue sounding indefinitely until you manually snooze or dismiss it.
    • Shorten snoozes: Specify by how many minutes you want to shorten the duration of each subsequent snooze. If you do not want snooze duration to shorten, select 0m.
    • Max snoozes: Select the maximum number of snoozes you want the alarm to allow. Select Unlimited if you do not want to set a maximum.
  4. Tap the back arrow in the top-left corner to return to the edit alarm screen.
  5. Tap Save in the top-right corner to save your snooze and dismiss settings.
You can also adjust Dismiss & Snooze settings for all Quick Alarms via Menu (three lines) ▸ SettingsAlarmQuick Alarm.

What is QR/Barcode Scanner?

QR/Barcode Scanner is a premium item that you can purchase via the Alarm Clock Premium shop.

You can create an alarm that is only dismissed after you scan your chosen QR/Barcode.

To access this feature, tap any Standard Alarm to open the edit alarm screen, or create a new Standard Alarm. Under Dismiss, tap Dismiss PuzzleQR/Barcode. The following dismiss options are available:

  • Any QR/Barcode: Tap BarcodeScan any code.
  • Your Code Library: Tick the QR/Barcode(s) that will dismiss the alarm.

To add a new QR/Barcode to Your Code Library, tap Add New Code at the bottom of the screen, then hover your device over a QR/Barcode to automatically capture it. Optionally add a Label for the new QR/Barcode, then tap Confirm.

How do I delete an alarm?

To permanently delete a Standard Alarm or a Quick Alarm, tap the relevant alarm panel on the main app screen and swipe left until it disappears.

If you delete an alarm by mistake, retrieve it by tapping the Undo button that briefly appears at the bottom of the screen.

You can also temporarily deactivate a Standard Alarm by tapping its slider on the main app screen so it changes from blue (ON) to gray (OFF). A deactivated alarm still appears on the main app screen, but will not go off unless you manually reactivate it.

Why did my scheduled alarm not work?

If a scheduled alarm does not go off at its designated time, Alarm Clock Xtreme may have been forced to stop by another app or system setting designed to preserve your device's memory or battery.

To access recommendations for how you can improve the reliability of Alarm Clock Xtreme on your specific device type, go to Menu (three lines) ▸ Help and FAQRecommendations.

Alternatively, refer to the following article for detailed instructions to prevent your device from force-stopping Alarm Clock Xtreme on a selection of the most popular device types:

How can I set an online radio as my alarm?

  1. Tap an existing Standard Alarm on the main app screen, or create a new Standard Alarm.
  2. Tap your current Sound (Ringtone, Music on device, or Silent), then select TypeOnline Radio.
  3. Choose your preferred station from the list, or tap Add Online Radio and provide:
    • Name: Provide a name that allows you to quickly recognize your favorite radio station.
    • URL: Type or paste your online radio streaming URL.

Alarm Clock Xtreme will now use your preferred online radio station as the alarm sound. For detailed instructions, refer to the following article:

The online radio streaming URL is not the same as the main URL of the radio station website. For most radio stations, you can get a streaming URL from the station's radio player app.

This option is also available for all Quick Alarms via Menu (three lines) ▸ SettingsAlarmQuick Alarm.

Do I need to enable Wi-Fi or data to use online radio as my alarm?

On Android 6.0 and higher, Alarm Clock Xtreme can activate your Wi-Fi or data when your alarm is scheduled to access and play your selected online radio station. On Android 5.0 and lower, you need to ensure that Wi-Fi or data is enabled to use an online radio station as your alarm sound.

Reminders

How do I set a reminder?

Tap the + plus icon in the bottom-right corner of the main app screen and select Reminder. Customize reminder behavior, then tap Save in the top-right corner.

If prompted, grant Alarm Clock Xtreme permission to show notifications while you use other apps. If you do not grant this permission, your reminder may not appear.

To view all saved reminders, go to Menu (three lines) ▸ Reminders.

How can I customize my reminders?

Go to Menu (three lines) ▸ Reminders. Either select an existing reminder, or tap Add reminder to create a new reminder.

The following customization options are available:

  • Icon: Select the icon that appears on your notification.
  • Remind me about...: Enter the notification text.
  • Does not repeat: Specify how regularly the reminder repeats. If you want to configure a one-off reminder that does not repeat, ensure Does not repeat is selected. Configure additional settings to define exactly when the notification appears, and for how long it will remain active.
  • Priority: Specify notification size. Select High priority to show the notification in fullscreen, or Low priority to show the notification as a small pop-up. For more information, tap the i icon.
  • Sound: Select your preferred notification tone or create a silent notification via your device Settings.
  • Vibration: Tap Open to enable or disable vibration via your device Settings.

Tap Save in the top-right corner to save your customized reminder settings.

How can I delete a reminder?

  1. Go to Menu (three lines) ▸ Reminders.
  2. Tap a reminder and swipe left until it disappears.

Features and Usage

How do I set a timer?

  1. Go to Menu (three lines) ▸ Timer.
  2. Enter your chosen timer duration, or select a preset timer duration.
You can edit the preset durations that appear each time you set a timer by tapping Settings (the gear icon) in the top-right corner of the number pad.
  1. Tap Start Timer.

You can perform the following actions while a timer is running:

  • Increase the timer length: Tap +1:00 to add one minute to the timer duration.
  • Pause the timer: Tap the pause icon next to a timer.
  • Rename the timer: Tap the icon (three dots) next to a timer, then choose Rename.
  • Restart the timer: Tap the pause icon, then tap the refresh icon.
  • Duplicate the timer: Tap the icon (three dots) next to a timer, and choose Duplicate.
  • Enlarge the timer: Tap and hold a running timer to view the remaining time in fullscreen.
  • Add additional timers: Tap the + plus icon in the bottom-right corner to create and run multiple countdown timers at once.

How can I remove a timer?

  1. Go to Menu (three lines) ▸ Timer.
  2. If the timer you want to delete is currently running, tap the pause icon.
  3. Tap the timer and swipe left until it disappears.

If you delete a timer by mistake, retrieve it by tapping the Undo button that briefly appears at the bottom of the screen.

How do I use Stopwatch?

  1. Go to Menu (three lines) ▸ Stopwatch.
  2. Tap the play icon at the bottom of the screen to start timing.

The following options are available while Stopwatch is running:

  • Tap Lap to record segments of time while the stopwatch is running.
  • Tap the pause icon at the bottom of the screen to stop timing.
  • Tap Reset in the bottom-left corner to return the timer to zero, erasing the recorded time and lap information.

Can I share my Stopwatch results?

Yes. You can share your results directly after you use the Stopwatch feature:

  1. If Stopwatch is still running, tap the pause icon.
  2. Tap Share in the bottom-right corner.
  3. Select the email or messaging application that you want to use to share your results.
  4. Complete the necessary steps within the selected app to share your results.

What is My Day?

My Day Dashboard appears by default each time you dismiss an alarm. You can also access your My Day Dashboard at any time via Menu (three lines) ▸ My Day.

My Day Dashboard is an organizational tool that displays the following information by default:

  • The next scheduled alarm.
  • Your local daily weather forecast.
  • All events scheduled for the day. The first time you use My Day, tap Sync my calendar to sync Alarm Clock Xtreme with any calendars that are connected to your device.

You can also conveniently play music from My Day Dashboard. Tap the icon (three dots) in the Play some music panel to specify which music you can access via My Day Dashboard. Choose access to a specific song, artist, playlist, online radio station, or launch an app (for example, Spotify).

What is Night Clock?

If you wake up during the night, Night Clock allows you to immediately see the time, without the need to pick up or unlock your device. To preview the Night Clock screen, go to Menu (three lines) ▸ Night Clock.

Via Night Clock settings, you can ensure Night Clock appears automatically before you fall asleep.

Can I control Alarm Clock Xtreme using my voice?

Yes. Alarm Clock Xtreme allows you to use voice commands via the 'Hey Google' feature that is available on most Android devices. For detailed instructions on how to start using voice commands with Alarm Clock Xtreme, refer to the following article:

Do I need to keep my device charging while I use Alarm Clock Xtreme?

We recommend you to keep your device charging throughout the night if you have an alarm set for the morning, as your alarm may not work if your device has switched off due to insufficient battery.

Settings

Can I keep my Alarm Clock Xtreme settings if I change or restore my device?

On Android 6.0 and higher, Alarm Clock Xtreme is linked to your Google Account. This means that if you change to a new device, or reset your current device, the app retains your configured alarms and other settings as long as you are signed into the same Google Account. Automatic backup is not currently possible on Android 5.0 and lower.

For space reasons, automatic backup is unable to restore any custom MP3s you apply as alarm sounds.

What is Vacation mode?

When Vacation mode is enabled, all alarms are deactivated for a set time period. To enable Vacation mode:

  1. Go to Menu (three lines) ▸ Settings.
  2. Tap Alarm.
  3. Tap the slider next to Vacation mode so that it changes from gray (OFF) to blue (ON).
  4. Tap Confirm.
  5. Specify the Start date and Finish date.

Alarms automatically re-activate on your specified Finish date. You can cancel Vacation mode or change the Finish date at any time by tapping Adjust on the main app screen.

What is Alarm template?

Alarm template allows you to adjust the settings that appear by default each time you create a new Standard Alarm. To access and edit your Alarm template:

  1. Go to Menu (three lines) ▸ Settings.
  2. Tap AlarmAlarm template.
  3. Configure your default Standard Alarm settings.

Changes to the Alarm template do not affect your existing Standard Alarms.

You can instantly apply the settings for any of your existing Standard Alarms as your Alarm Template. Tap an existing alarm on the main app screen, select the icon (three dots) in the top-right corner of the edit alarm screen, and select Set as template.

Can I customize my timers?

Yes. To access Timer settings:

  1. Go to Menu (three lines) ▸ Settings.
  2. Tap Timer.
  3. Adjust Timer settings according to your preferences. Options include:
    • Sound: Select the sound type that is triggered when a timer completes, and set the volume. Options include Ringtone, Music on device, Online Radio, and Silent.
    • Override system volume (enabled by default): Ensures that a timer sounds at the volume specified in Timer settings, regardless of your current device volume.
    • Gradually increase volume: By default, timer volume increases after sounding for 1 minute. Tap this panel and choose Disabled if you do not want the volume to increase. Alternatively, tap Set up to specify an alternative time period.
    • Vibration: Specify how intensely your device vibrates when a timer completes. You can disable vibration for timers by selecting None.
    • Keep screen on (enabled by default): This setting keeps your device screen active while a timer is running.
    • Preset times: Customize the 3 preset time options that appear at the bottom of the number pad each time you create a new timer.

Your adjusted settings apply by default to all future timers.

Can I use different buttons to control a stopwatch?

Yes. You can configure Stopwatch settings to allow to to use your volume control buttons to start and pause a stopwatch, or to record Lap times. This is useful if you use the Stopwatch feature while exercising. To adjust your Stopwatch settings:

  1. Go to Menu (three lines) ▸ Settings.
  2. Select Stopwatch.
  3. Tap the gray (OFF) slider next to Volume control so it changes to blue (ON).

Can I customize the information I see after dismissing an alarm?

Yes. You can specify what information appears on your My Day Dashboard, or stop My Day Dashboard from appearing each time you dismiss an alarm.

  1. Go to Menu (three lines) ▸ Settings.
  2. Tap My Day Dashboard.
  3. The following options are available:
    • Show after standard alarm (enabled by default): Disable this option if you do not want to see My Day Dashboard after dismissing a Standard Alarm.
    • Show after quick alarm (enabled by default): Disable this option if you do not want to see My Day Dashboard after dismissing a Quick Alarm.
    • My calendar events (enabled by default): Disable this option if you do not want to see calendar events on your My Day Dashboard.
    • Weather forecast (enabled by default): Disable this option if you do not want to see a local daily weather forecast on your My Day Dashboard.

Can I configure Night Clock to appear automatically?

Yes. To configure your Night Clock settings:

  1. Go to Menu (three lines) ▸ Settings.
  2. Tap Night Clock.
  3. Tap Automatic mode and select your preferred option:
    • Off (selected by default): Night Clock does not appear unless you manually access it via Menu (three lines) ▸ Night Clock.
    • Relative to alarm: Night Clock appears a specified amount of time before your next scheduled alarm, then disappears when the alarm goes off. Tap Time until next alarm to define exactly when Night Clock appears.
    • Time range: Night Clock appears during a specified time period. Define your chosen time period by tapping Active from and Active till.
  4. If you configured Night Clock to appear automatically, you can customize the additional settings below:
    • My device should be charging (enabled by default): Night Clock only appears when your device is charging. As using Night Clock can drain your battery, this is the recommended setting.
  5. Tap the back arrow to save your preferences and return to the main Settings screen.

Night Clock now appears automatically according to your preferences.

Night Clock only appears if your device has been inactive for 30 minutes or more. If you are using your device when Night Clock is scheduled to appear, Night Clock is automatically delayed.

Can I configure Alarm Clock Xtreme to use 12-hour time format?

Yes. To use 12-hour time format rather than 24-hour time format:

  1. Go to Menu (three lines) ▸ Settings.
  2. Tap General.
  3. Tap the blue (ON) slider next to Use 24-hour format so that it changes to gray (OFF).

All alarms and reminders are now displayed using 12-hour time format. For example, 15:00 is displayed as 3:00pm.

How can I customize the notifications I receive from Alarm Clock Xtreme?

  1. Go to Menu (three lines) ▸ Settings.
  2. Tap Notifications.
  3. To disable a notification type, tap the blue (ON) slider so that it changes to gray (OFF).
'Sticky notification' refers to an Android notification that you can only remove by interacting with the related app. You cannot remove a sticky notification by swiping it. For example, an Alarm Clock Xtreme notification showing a running stopwatch is removed when the stopwatch is reset.

Alarm Clock Premium

What is Alarm Clock Premium?

The latest version of Alarm Clock Xtreme includes the Alarm Clock Premium shop, which allows you to purchase only the paid features that you actually want to use. This saves you money, and allows you to enhance the app according to your exact needs and preferences. To access Alarm Clock Premium and learn more about the premium items that you can purchase, tap the star icon in the top-right corner of the main app screen.

You can purchase any item in the Alarm Clock Premium shop for a one-off payment. Once you have purchased an item, you can continue to access it without further payments for as long as you use the Alarm Clock Xtreme app.

What can I purchase via the Alarm Clock Premium shop?

The following premium items are currently available:

  • All in One: Purchase all premium items that are currently available in the Alarm Clock Premium shop.
  • Ad-free: Remove all third-party ads from Alarm Clock Xtreme.
  • Themes: By default, you are limited to the Mountain theme. With this item, you additionally gain access to the Desert, City, and Jungle themes.
  • Unlimited Reminders: By default, you are limited to 3 active Reminders. With this item, you can have an unlimited number of active reminders.
  • QR Code puzzles: Configure alarms that you can only dismiss by scanning a QR/Barcode.
  • Direct support: When you purchase any of the premium items listed above, you can additionally use the Direct support option to resolve any issues directly with an AVG Support agent.

Can I try a premium item before I purchase it?

Yes. Free-trial versions are available for the following premium items:

  • Themes: Go to Menu (three lines) ▸ Themes. Tap Free Trial to access Themes for a limited time period.
  • QR Code puzzles: When creating a new alarm, tap Dismiss PuzzleQR/Barcode. Tap Free Trial to use this puzzle for a limited time period.

How can I remove third-party ads from Alarm Clock Xtreme?

Add-free is one of the premium items available for purchase via the Alarm Clock Premium shop. To remove third-party ads from Alarm Clock Xtreme:

  1. Tap the star icon in the top-right corner of the main app screen.
  2. Tap the Add-free panel to purchase this item only. Alternatively, tap All in One to purchase all premium items.
  3. Tap the Buy button and follow the on-screen instructions to complete the transaction.

Alarm Clock Xtreme no longer displays third-party ads.

Can I still use my premium items if I change or restore my device?

Yes. Premium items are valid on all devices with Alarm Clock Xtreme installed that are connected to your Google Account.

Troubleshooting

How can I uninstall Alarm Clock Xtreme?

  1. On the Home screen of your device, tap the Google Play Store icon to open the store.
  2. Search for alarm clock xtreme.
  3. From the Alarm Clock Xtreme product page, tap UninstallOK.

Alarm Clock Xtreme is now uninstalled from your Android device.

Why did Alarm Clock Xtreme stop working?

If a scheduled alarm does not go off at its designated time, Alarm Clock Xtreme may have been forced to stop by another app or system setting designed to preserve your device's memory or battery.

To access recommendations for how you can improve the reliability of Alarm Clock Xtreme on your specific device type, go to Menu (three lines) ▸ Help and FAQRecommendations.

Alternatively, refer to the following article for detailed instructions to prevent your device from force-stopping Alarm Clock Xtreme on a selection of the most popular device types:

Why do I see ads in Alarm Clock Xtreme?

To support the ongoing development of Alarm Clock Xtreme, the app includes ads that are unobtrusive and do not interfere with app usage. Add-free is one of the premium items available for purchase via the Alarm Clock Premium shop. To remove third-party ads from Alarm Clock Xtreme:

  1. Tap the star icon in the top-right corner of the main app screen.
  2. Tap the Add-free panel to purchase this item only. Alternatively, tap All in One to purchase all premium items.
  3. Tap the Buy button and follow the on-screen instructions to complete the transaction.

How can I get help or report an issue to AVG Support?

Direct support is only available if you have purchased at least one premium item from the Alarm Clock Premium shop.

To use the Direct support option and contact an AVG Support agent directly, go to Menu (three lines) ▸ Direct support. Enter your Message and provide an Email address for future correspondence, then tap Submit.

If Direct support is not available, go to Menu (three lines) ▸ Help and FAQ. Select one of the options below:

  • Recommendations: Provides Reliability Tips to help you to ensure that your device is not force-stopping Alarm Clock Xtreme. This is useful if a scheduled alarm does not go off, or the app does not behave as expected.
  • FAQ: Opens a list of frequently asked questions about Alarm Clock Xtreme.
  • Alarm Clock Xtreme 6.x for Android
  • Google Android 5.0 (Lollipop, API 21) or higher

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