Home Support

Excluding selected servers from AVG Secure VPN connection

Some websites and servers restrict VPN use. Rather than disabling your VPN every time you want to access these websites, you can set up a permanent VPN bypass, so your physical IP address is used automatically.

To successfully set up a VPN bypass route, you first need to locate your Gateway IP address and the IP address of the website you want to access. You can then use this information to set up the VPN bypass route. For detailed instructions, refer to the sections below in order:

Disconnect AVG Secure VPN before following the instructions in this article.

Locate your Gateway IP address

  1. Click the Windows Start button and type cmd, then select Command Prompt from the search results.
  2. In the Command Prompt window, type route print and press Enter.
  3. In the IPv4 Route Table output you can find your Gateway IP address under Gateway Address (or Gateway). Take note of this number.
  1. In the the top menu bar, select GoUtilities, then open Terminal.
  2. In the Terminal window, type netstat -r, and press Enter.
  3. In the output you can find your Gateway IP address under Gateway. Take note of this number.

Locate the IP address of a website

  1. Click the Windows Start button and type cmd, then select Command Prompt from the search results.
  2. In the Command Prompt window, type ping followed by the URL of the website you want to set up the VPN bypass for. For example, to find the IP address of the website www.mycompany.com, type ping mycompany.com into the Command Prompt window and press Enter.
  3. In the Command Prompt window you can now see the IP address of the website. Take note of this number.
  1. In the top menu bar, select GoUtilities, then open Terminal.
  2. Type ping -c 4 followed by the URL of the website you want to set up the VPN bypass for. For example, to find the IP address of the website www.mycompany.com, type ping -c 4 mycompany.com into the Terminal window and press Enter.
  3. In the Terminal window you can now see the IP address of the website. Take note of this number.

Set up a VPN bypass route

To manually set up a VPN bypass route, you first need to know your Gateway IP address and the IP address of the website you want to bypass.

  1. Click the Windows Start button and type cmd, then select Command Prompt from the search results.
  2. In the Command Prompt window, type route -p -4 add followed by the IP address of the website, then your Gateway IP address. For example, route -p add -4 77.234.42.85 192.168.88.2 where 77.234.42.85 is the IP address of the website you want to access and 192.168.88.2 is your Gateway IP address.
If you want to set up a temporary bypass route, remove -p from the route string.
  1. Press Enter to activate the routing.
Before following the instructions below, ensure you are logged in to your Mac with an administrator account that has a password.
  1. In the top menu bar, select GoUtilities, then open Terminal.
  2. Type sudo route -nv add followed by the IP address of the website and then your Gateway IP address. For example, sudo route -nv add 77.234.42.85 192.168.132.2 where 77.234.42.85 is the IP address of the website you want to access and 192.168.132.2 is your Gateway IP address.
  3. Press Enter to execute the command.
  4. Terminal prompts you for your password. Type your password and press Enter.
The cursor in the Terminal window will not move when you type your password.

The bypass route is set up. You can now connect to your VPN again and you should be able to access the previously blocked website.

Troubleshooting

If the steps above do not work or your bypass route stops working, we recommend you contact the administrator of the website or server you are trying to access. It is possible that the website or server has more than one IP address. In this case you will need to repeat the steps above for each IP address.

  • AVG Secure VPN 1.x for Windows
  • AVG Secure VPN 1.x for Mac
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)

Was this article helpful?

Still looking for answers ?

Visit our AVG Support Community or contact us here: