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Activating a paid version of AVG Mobile Security on iOS

A subscription purchased via the App Store activates automatically on the device you use to make the purchase. If you purchase your subscription through another AVG sales channel, such as the AVG Store, you need to manually activate the app using a valid activation code.

Before following the activation steps in this article, ensure the latest version of AVG Mobile Security is installed on your iOS device. For instructions, refer to the following article:

Activate subscription

This option only applies if you purchased your AVG Mobile Security subscription through the App Store.

If you want to start using your subscription on a new device, or if you reset your existing device, you can restore your AVG Mobile Security subscription via the App Store:

  1. Ensure you are signed in to the App Store with the same Apple ID that you used to purchase AVG Mobile Security.
  2. Open AVG Mobile Security and tap UpgradeAlready purchased?.
  3. Select Restore from iTunes.

The app automatically retrieves and activates your AVG Mobile Security subscription from the App Store Store.

To activate your subscription using an activation code:

  1. Open AVG Mobile Security and tap UpgradeAlready purchased?.
  2. Select Enter AVG subscription code.
  3. Type or paste your activation code (including hyphens), then tap OK.
  4. Tap OK in the confirmation dialog that appears.

Your AVG Mobile Security subscription is now active.

Troubleshoot activation issues

If you experience any activation issues using an activation code:

  • Ensure you have correctly entered your activation code, including hyphens.
  • Use our webform or your AVG Account to retrieve a copy of your activation code, then try activating the subscription again.

If you experience any issues restoring your subscription from the App Store, refer to the following article:

If the issue persists, contact AVG Support.

Further recommendations

To learn more about AVG Mobile Security, refer to the following article:

  • AVG Mobile Security 1.x for iOS
  • Apple iOS 10.3 or later

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