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AVG AntiVirus and AVG Internet Security for Mac - Getting Started

AVG AntiVirus and AVG Internet Security work in real-time to protect your Mac from viruses, malware, phishing, and other malicious threats. This article explains how to use AVG AntiVirus (free version) and AVG Internet Security (paid version) on your Mac.

This article assumes that the latest version of AVG AntiVirus or AVG Internet Security is already installed on your Mac. For detailed installation instructions, refer to the relevant article below:

Open the application

You can open AVG AntiVirus or AVG Internet Security using either method below:

  • Click the AVG AntiVirus icon in the Apple menu bar and select Open AVG AntiVirus or Open AVG Internet Security.
  • Click GoApplications in the Apple menu bar, then double-click the AVG Antivirus icon.

All features are enabled by default and the status message You have basic protection (AVG AntiVirus) or You have full protection (AVG Internet Security) is displayed.

If you see the status You are not protected, ensure you have manually enabled AVG software extensions and Full Disk Access. For detailed instructions, refer to the following articles:

Scan your Mac

To run a comprehensive scan for threats in the most important directories on your Mac:

  1. Click Run Mac scan.
  2. A progress screen appears while AVG performs the scan.
  3. When the scan completes, choose from the following options:
    1. Click Show details to view information about the completed scan and adjust advanced settings or specify an exception for future Mac Scans.
    2. Click Resolve next to a detected threat to move the file to Quarantine.
    3. Click Resolve selected to move all detected threats to Quarantine.
  4. If no threats are found, click Done to return to the main application screen.

Several other scan types are also available, as well as the option to customize your scan settings. For more information about scanning your Mac and using Quarantine, refer to the following articles:

Basic protection features

Basic protection features are available in both AVG AntiVirus and AVG Internet Security via the Computer and Web & Email tiles:

  • File Shield: scans applications, programs, and files saved on your Mac for malicious threats in real-time before allowing them to be opened, run, modified, or saved. If malware is detected, File Shield prevents the program or file from infecting your Mac.
  • Quarantine: a secure vault for detected threats. Files that are moved to Quarantine can be deleted, restored, or sent to AVG Threat Labs for analysis.
  • Web Shield: scans data that is transferred when you browse the internet in real-time. This prevents malware, such as malicious scripts, from being downloaded and run on your Mac.
  • Email Shield: scans email attachments in real-time before allowing them to be opened, run, modified, or saved. If malware is detected, Email Shield prevents the program or file from infecting your Mac.

All basic protection features are enabled by default when you install AVG AntiVirus or AVG Internet Security. We strongly recommend keeping all shields enabled at all times to ensure maximum protection for your Mac.

If you want to disable a shield, click the green (ON) slider above the shield name, enter your password that you use when you start your Mac, then click OK. The slider changes to red (OFF), indicating that the shield is disabled.

For more information about customizing these shield settings and using Quarantine, refer to the following articles:

Full protection features

Additional full protection features are enabled when you activate a paid AVG Internet Security subscription. These features are available via the Hacker attacks and Payments tiles:

  • Wi-Fi Inspector: scans for vulnerabilities when you connect to a Wi-Fi network.
  • Ransomware Protection: secures your personal photos, documents, and files from being modified, deleted, or encrypted by ransomware attacks. This feature automatically secures your Pictures and Documents folders, and allows you to specify which other folders and file types you want to protect from untrusted applications. Additionally, you can specify which applications are allowed to modify the files in your protected folders by adding applications to your Allowed apps list.
  • Phishing Net: uses our cloud database to catch the newest phishing sites. Phishing Net blocks spam, scams, and malicious phishing emails.
  • Fake Website Shield: helps you avoid fake websites so you don't unknowingly give criminals your passwords, credit card numbers, and other personal data. This feature prevents criminals from hijacking your DNS (domain name system) settings by using AVG's own secured DNS servers to faithfully direct you to real websites.

For more information about customizing these protection features, refer to the following articles:

Manage settings

To manage settings in AVG AntiVirus or AVG Internet Security:

  1. Click MenuPreferences.
  2. Select a tab to manage the following settings:
    • General: adjust settings for application updates and opening preferences, notifications, and joining our beta program.
    • Subscription: activate or upgrade to an AVG Internet Security subscription and view your subscription details.
    • Privacy: access the AVG privacy and product policies, and opt-out of sharing threat data and app-usage data with us. AVG Internet Security customers can additionally choose to opt-out of seeing offers for our other products.
    • Core Shields: adjust settings and add exceptions for File Shield, Web Shield, and Email Shield.
    • Scans: adjust settings and add exceptions for Mac Scan, Deep Scan, Targeted Scan, and USB / DVD Scan.
    • Wi-Fi Inspector: (AVG Internet Security) view details of previously scanned networks and change whether you are prompted to scan new networks.
    • Ransomware Shield: (AVG Internet Security) add apps to the allowed list and add file types to the protected files list.

For more information about managing settings for Core Shields, and Scans, refer to the following articles:

  • AVG AntiVirus 20.x for Mac
  • AVG Internet Security 20.x for Mac
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)

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